Today care with Kim and Dr. Robles was awesome and they took the time to talk to me about issues. The front office was great and Melinda took the time to work with me. read more

This office seems to be all about running up a huge insurance bill and draining your beginning of the year dental coverage benefits! They put more focus on financial profit than patient care or patient satisfaction. My visit was my first, and will also be my last. Scheduled cleaning weeks prior to appointment & was told that's what I'd get; instead I was put in a chair for over an hour & faced a full set of exrays and afterwards a separate second set of exrays, different from the first (that are only allowed by insurance maybe once every 3-5 years). Eventually wondering if I had been misled, I began to inquire as to what stage of my appointment would I get my cleaning. I was then told I would NOR get one because they don't do traditional cleanings (but only laser cleanings) and for those a prior authorization would need to be done. Why wasn't that revealed to me when I made my appointment? Initially I provided plenty of data when making my appointment that should have prompted them to be up front and completely transparent! I even discussed my current treatment plan with my previous dentist and cleaning schedule based on my ongoing dental health. They had ample time to disclose their office info and/or processes, even after my insurance benefits were confirmed, which was way in advance of my scheduled appointment! Now, I'm in a strange predicament because if I go to another dentist my exrays allowances have already been exhausted by this money motivated office (they're very sneaky). It appears that they had no plans on providing a cleaning from the start, yet they took full advantage of exhausting my exray coverages, one of which won't be allowed for at least another 3 to 5 years! One more FYI; amid a so called pending prior authorization, they haven't attempted to make any contact with me since my visit - another example of poor customer service!!! Stay away . . . Go elsewhere! read more

I've had issues with my teeth for as long as I can remember, so the dentist has never exactly been my favorite place. I found Desert Smiles on Google and decided to give them a try and I'm so glad I did. They made a situation that usually feels overwhelming so much easier. The staff was amazing, every single person I interacted with was helpful, kind, and genuinely cared about making me comfortable. Kimmy was amazing. She went above and beyond to make sure that I was comfortable during my cleaning. The three ladies at the front desk were also great and very helpful. I left feeling relieved and grateful for the experience. I would recommend Desert Smiles to anyone looking for a dental office that truly puts patients first. read more

We found our dentist! Finally after 10+ of moving to AZ! From booking (online) through the entire appt time, this team is excellent! They don't try to oversell and give it to you straight! Janet, Mackenzie (dental hygienist) and Dr Phillips are top notch! They are very thorough and take their time to make sure the patients needs are met!! Thank you to the team! read more

Made an appointment over a month out, but leading up to the appointment received a notification that they moved it to a new day a week later without consulting me. I asked off work a month in advance for this and was not consulted in any way for this appointment change. This is unacceptable, I will be going to a dentist that will *at least* communicate with me if a change in appointment date/time is necessary. I called to confirm and they claimed nothing could be done. Very unprofessional. read more

Desert Smiles Dentistry - Appointment change without consulting customer. - General Dentistry Near Me - Phoenix, Arizona

Every dental visit I've had at this office has been a great experience. Janet and Sandy are always so welcoming. Dr. Phillips and his assistant Arleth took great care of me and made sure I was educated throughout the whole visit. I definitely recommend this office. 10/10 experience. read more

I Absolutely love the staff here Mackenzie, Dr. Philips, Felicia, and Lindsey were all amazing!. I haven't been to the dentist in a really long time and had such a stressful and traumatic experience at Western Dental prior to here. I was over charged and scammed and never even got any work done. I was hesitant to go to another dentist that my insurance was in network with, however was recommended Desert Smiles by a coworker. This place was literally right across the street from me and ever since I stepped foot in there I cannot say enough great things about it. The staff made me feel welcomed and comfortable, they were able to get me in for a consultation right away and set my appointments up for the following day. I got everything done in the matter of days they did an amazing job on my teeth and I feel so much better, and for not even a quarter of the cost I was being charged at the other place !. You can tell they really care about your health and not all about the money. Love it here! Thank you guys! read more

Desert Smiles Dentistry - A birthday card from the staff - General Dentistry Near Me - Phoenix, Arizona

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Desert Smiles Is an Excellent Dentistry. I Just had Dentures Put in this week. DR David Phillips Is Wonderful. Very Caring I would send my whole family To Him and more. The staff Is also Wonderful! I will Highly Recommend Dr David Phillips and this entire office. Thank You J.N. A Star would be a 5. read more

If you're planning to come in for a consultation and quote for the "$99 Healthy Smile Cleaning," be aware that this fee does not actually include the cleaning. After the exam and X-rays, they may suggest a more specific cleaning or mention there isn't enough time for the one you booked. When I asked if I could just get the "Healthy Smile Cleaning" as part of my $99 consultation and cleaning appointment, they told me they couldn't do that, which says a lot about their agenda. The staff was generally pleasant, but the doctor took only a quick look at my teeth before recommending several treatments. I'd strongly suggest getting multiple opinions before deciding on your dental care. read more

Absolutely amazing people. I have a deep rooted fear of the dentist and I felt completely safe and content with the staff of desert smiles. They will try everything they can to save your teeth as well as making you comfortable while doing so. I had a different office tell me I needed a root canal a year prior to my appointment and their amazing team was able to get away with a crown. While doing the crown they were very reassuring and took as many breaks as I needed. Confident doctors who know what they're doing, a personable and funny assistant staff and extremely nice and understanding front desk receptionist. Thank you so much do Desert Smiles for taking care of me, and all your other patients. You truely are in good hands. Book your appointment now! read more

Dr. Mehta and his DA Rose were so amazing. They really made me feel comfortable in knowing sometimes you just have to start over. They gave me this choice with my smile and I could not be any happier. I feel like a brand new person and even more confident when I smile! They were so great in communicating and answering all of my questions without hesitation. I have found a dentist I can trust whole heartedly! read more

Desert Smiles Dentistry - General Dentistry Near Me - Phoenix, Arizona

Update:. When I asked you to seal the route that was exposed you did not know what I was talking about, and automatically referred me to an endodontist. I did find a dentist that knew exactly what I'm talking about and is willing to seal the root and prevent me from having a root canal. As far as the fees no one mentioned anything about $491 in fees. No one said that they were going to charge me extra to apply antibiotics to a tooth and a few other extra charges read more

People there were friendly the work done was good ,paid 15 hundred something for a front tooth due to having no insurance which is excellent only problem is they assured me that I can reschedule the appointment the day I came back to phoenix because I notified them beforehand it's disappointing but they get busy so it's understandable read more

The best experience I've ever had at a dentist. I had two appointments in one day for a cleaning and unforeseen fillings, and the dental team took amazing care of me. I deal with a lot of anxiety surrounding dental visits and haven't been to one in years, but Dr. Robles, Michelle, and MJ were amazing and all made me extremely comfortable. Will recommend them 100%. read more

Save your time and go elsewhere. Sadly to admit, I've had several crowns and never had the dental assistant fit my crown, place the temporary and polish it to fit. The assistants are great ladies but shouldn't be doing the Dr.s work. Since my crown I have sensitivity to the tooth, ugh. read more

Update- this practice is extremely rude. I had bonding done to fix a recently chipped tooth. I have white teeth and brush twice a day. They made the bonding color yellow and is clearly visible that it doesn't match. When brought to their attention, the owner and dentist was condescending and said maybe I should brush my teeth to make them "less yellow." The only tooth that's yellow is the bonding they did- as a dentist he should know that you can't change bonding color. Very unprofessional. read more

if i could give a zero i would. i came in about 2 years prior got an exam and x-ray was told i had a cavity. got a root canel done the next week and a fake tooth put in. was not told of anyyyy other cavities. now after 2 years i have a tooth deteriorating and another one in constant pain. after trying to schedule an emergency appointment was told they would not see me. i paid 3k originally and then they sent another double charge to collections and did not contact me whatsoever. this place is soley out to get your money they do not care about the customers i do nottt recommend this place to anyone. i highly recommend you go anywhere else away from here. 0 customer service and 0 interest in trying to help resolve the issue. i will be seeking legal actions as i do have all receipts from this visit!!!! read more

I'm rating 5 stars, because it was a great experience. They got me in right away. Everyone I came across was super nice and welcoming. The Doctor was also very nice and answered all of my questions. I got a cleaning done and it went well. The DH knew what she was doing and was very professional and informative. read more

Everyone in their office is so pleasant and cheerful. Any hygienist I've been to does a very thorough and complete cleaning. Dr. Mehta is great, and I definitely trust in his professional knowledge. The best thing about this office is they truly care about your dental health and not just about selling you something! (The last two offices I tried before this seemed to care only about selling you cosmetic services and not general dental health) Would recommend this office to anyone, including my family members. read more

I will never stop going to Desert Smiles Dentistry. They are truly the best. I would know - I freaking HATED going to the dentist. Every person explains everything in detail with you and everyone is so happy to help! Especially the girls up front. EXCEPTIONAL customer service. So so happy I found them! read more

I am not generally afraid of the dentist, but it is an inconvenience to make an appointment and go, so like many I put it off until I know there is an issue. Also, back story, I chipped my front teeth when I was a kid, so dentists always have a range of recommendations on how to make it look good. Desert Smiles Dentistry is absolutely amazing with scheduling. I missed my appointment a few times and they had no issues rescheduling and did not charge me any fees. Then, at the actual dentist appointment, it was better than expected. They ask you how you think your teeth are from 1 to 10, which is interesting. They seem to care about you. For me, they started work on fixing my tooth that is in pain right away, the same day, rather then scheduling another appointment. That is good service! Ariel is awesome! Regarding my front chipped teeth, they asked me about them, but bai ally told me they would not really even care about it until everything else was 100% good. That is a bit different from other dentists who go immediately to grinding or pricing out veneers right away. Lastly, location, location, location. This place is close to my house and the highway! read more

The only dentist I have ever loved! They are amazing! The entire staff is so friendly and makes you feel like you are their only patient! The hygienist are all beyond words. They are all so bubbly and caring! She checked several times to make sure I was comfortable! Dr Mehta was very thorough and made sure to answer and all questions I had. A++++ I have finally found MY dentist! read more

I have a great fear of going to the dentist. From the first moment this office has gone above and beyond to assist me with cleanings, fillings, a crown and my anxiety. I cannot recommend them enough. During my last visit when I expressed my anxiety about having work done they asked what kind of music I liked and before I knew it I was wearing headphones with my favorite artist playing. Above and beyond as previously mentioned. read more

Great Dentist, I haven't had to wait long and the associates from the receptionist to the hygenist Jessica are friendly, efficient and knowledgeable. I would definitely recommend. read more

I have a serious fear of going to the dentist, so it had been way too long. Everyone here is kind, friendly and knowledgeable. HIGHLY RECOMMEND for anyone who typically hates the dentist. They use all of the latest technology and it's just amazing. Jessica is amazing! read more

Desert Smiles Dentistry is by far the best in Phoenix!!! I used to live right across the street, and have since moved to the east valley, but will continue to come here. Their service is outstanding. The staff is friendly, funny, and informative. I have a hard time finding a dentist I am comfortable with (little anxiety) and they made me feel so comfortable that I honestly (like really) no longer dread my dentist visits. They're amazing!!!!! read more

The staff is so incredibly sweet! The ladies at the front were warm and sincere as they welcomed me. I wish I could remember the dental assistants name because she was absolutely wonderful! Dr. Mehta is kind and gentle, he and the hygienist explained every detail of what they were going to do and what my options were. They definitely make you feel like family. read more

What an AMAAAAAAZING Dentistry!!! Everyone is super kind and helpful...and they always make sure you're comfortable. Great atmosphere and great people!!! Thank you so much to Desert Smiles. If you are looking for a dentist, LOOK NO FURTHER!!! you won't regret it!!! read more

Dr. Meta and his staff are wonderful! They fit you in quickly if you need an emergency visit. Also, they have been taking care of my teeth for 7 years and the front office staff and the hygienists are the best! I love Kristen she takes great care of my teeth and would consider her a friend! I love this dentistry office! Definitely go here if you are looking for someone to take good care of your teeth and smile! read more

I love coming here, everyone is always so great and makes you feel like part of the family! I would recommend this practice to everyone, they always do such a great job! read more

Update#1 After a third needed crown and cleaning I am awaiting their annual Toys for Tots in December! Another great experience without stress or pain, had two procedures done and no waiting!! 5 stars again! read more

This was my first time going to a new dentist in over twenty years and I couldn't have had a more pleasant experience! The ladies at reception were SO welcoming, and my hygienist made me feel so at home and comfortable. I came in to get a chipped tooth fixed and Dr. Mehta did a fantastic job! My tooth looks even better than before. Definitely recommend Desert Smiles if you are looking for a dentist! read more

Ok first of all, guess who is actually afraid of dentists? That would be me! Due to previous experiences (at a dentist in Flagstaff) which involved lots of crying and absolutely no compassion, I put off going to the dentist for a few years. So, after I moved from Flagstaff to Phoenix I had the inkling suspicion that I had a dreaded cavity, and sucked it up and made an appointment here (it's my families dentist). First of all, ABSOLUTLY WONDERFUL customer service! I told them about my previous experience and they took the best care of me. Explaining every thing hat was happening, introducing each individual that stuck their hand in my mouth, and being extremely compassionate every step of the way. I would recommend this place a thousand times over. Also, the fact that I got an appointment the day after I called in was actually amazing! read more

I just got four cavities filled in less than an hour and didn't experience any pain during or after the fillings! Dr. Mehta does a great job and his staff is fun and friendly! If you have to go to the scary place they call the Dentist, go here! read more

I needed a quick cleaning and dental check up for the military, this dentistry was close to my house and it turned out to be a great place. All of the staff were super friendly. I ended up having a small cavity and they filled it quick and easily. Best dentist I have been to! Definitely recommend coming here for your dental work. read more

Dr. Mehta is fast and does good work, the staff is amazing, especially Rosemary. My hygienist Kristen treats me like family. Love these guys. read more

I've been coming here with my dad and sister for probably 6 years and they're all so nice each time. Brittany was so adorable and we chitchatted the whole time and she made sure to keep the scraping on my teeth at a minimum which I really appreciated. They were also really accommodating with scheduling a second appointment before leaving town. I also like that I can now make appointments less than like 6 months in advance. Also keep that caramel fluoride coming, best fluoride I've ever had on my teeth! read more

As a new patient, I waited over a week for an appointment because of the great reviews. I received a voice mail at 4:20 the day before my appointment saying they could not verify my insurance. I was told I needed to give new information.. but there was no new information to give. They even had my social security number, which I was informed she didn't know what was done with it. She said they MIGHT try to get my insurance info before my appointment in the morning, but they don't open till 10. I told the gatekeeper I would have an appointment before 730 in the morning with a more efficient office. And I do. They verified my insurance coverage after hours in about 20 minutes. read more

I'm so nervous at the dentist but they made me feel so comfortable! Great experience!

Going to the dentist has never been as pleasurable as this. The staff goes above and beyond to make you feel assured, confident, and smile happy. They have a great discount program. They are affordable and great to work with. I highly recommend them!! read more