Great communication and customer service! Everything went as planned. I had three separate materials delivered and all came on-time and unloaded where I asked. read more

Excellent service and they usually have everything you need for landscaping (mulch, dirt, rock,etc. ) Only place we could find that had turf grass in October. Hard part is finding this place and getting there. read more

Instant Landscaping - Nurseries & Gardening Near Me - Bend, Oregon

Do not order from this company!! After calling about undisclosed delivery charges the salesperson was extremely rude and hung up on me. No apology or clarification. He accused me of not knowing the charges and I should have asked. I was charges $220 to deliver 2 yds of sand and 3 yds of gravel. The cost was $82 for both orders. When I tried to call back they immediately hung up on me. VERY UNPROFESSIONAL!!! read more

I have a small yard maintenance business, and I use Instant Landscaping periodically. Always great in answering my questions, assisting me with my needs and they have great products. Their customer service is excellent and their staff is extremely knowledgeable and very pleasant. I would highly recommend them!!! read more

Ben was awesome with our sod order. No dramas, straight to the point, and gave us a military discount. I understand what some say about the customer service but we've done enough construction to know that's how this industry is: no frills, just get the job done. Go in with questions but know what you want and get it. Ben had no issues waiting on me to get set measurements and we feel like they told us what to expect and how to install sod correctly. He saved us a lot of time and money. We will definitely call them in the future! read more

Very happy with instant landscaping! In spite of being super busy, Ben took great care of getting my order setup. Brad delivered the mulch and called exactly when we scheduled. Brad was Awesome! He dropped the mulch in three spots to help with the hauling effort and did so expertly. He was super friendly and very helpful. I'll be calling back again next year, thank you!!! read more

They gave me the wrong amount. When I came back they were closed for lunch. After an hour waiting more in line I find out I have to pay ahead - thus I loose my place on line and am treated rudely by a gatekeeper / women. Never again. read more

Horrible customer service and high price! I would never give this place any of my money. I waited 15 minutes to talk to Joe to ask a very simple question about a price match. Before I even finished he laughed at me in front of other customers, I could even tell him what the price was he said no he wouldn't even think about it and was very disrespectful and rude. It would have cost his business very little, the price difference was only 3.00. I would have been very happy to buy from this company in full price if he was respectful and told me that they would not be able to do that instead of being so unkind. Again unless you want to be treated like garbage by the manager do not go here. read more

I was extremely pleased with all aspects of Instant Landscaping. Everyone was polite and professional, from the receptionist to the man who dumped the load. Prices were fair and competitive. Other supply venues wanted to charge a COVID surcharge or significantly raised their prices without putting these increases in their adds. Shop here and you will be treated fairly in all ways! read more

March 28, 2019 I purchased $60.00 worth of "wildflower, deer resistant, beneficial bug, and poppy" flower seed mixes. The only flowers to grow was the $9.00 poppy mix. I prepared the soil as evident with the successful poppy growth. The rest of the $51.00 flowers did NOT grow at all. I called about the failure of their seeds and was informed "it must be your fault, no refunds or replacements". I will never buy any item at this store, especially seed. Larry read more

I have used these folks many times for both delivery and my pick-up of bulk products like compost and ground bark, for my large yard. They are reliable, their product is good quality, and they are skilled at getting a delivery truck into tight spaces. Friendly and professional people both on-site and on delivery. They do not cut corners on bulk products like some other landscape products suppliers. Not the cheapest, but reasonably priced for high quality products. They seem quite happy to deal with homeowners although I suspect most of their business goes to landscape professionals. I can't imagine the very negative review was anything other than a lack of familiarity with busy commercial type suppliers. I have no affiliation with the company, just a happy homeowner customer for many years. read more

We ordered sod from this company for our backyard and had it delivered. From start to finish they were awesome and really helpful. Even when I returned the pallets, the guy working there helped me take them off the top of my jeep. Everyone was so nice. Extra kudos to the receptionist (I think she was the receptionist, she had dreads). She was extremely positive and helpful. It is so nice to walk into somewhere and be treated with such great customer service. read more

First time here in 6 years.. Great visibility from the parkway but difficult to find if you don't know where the old cash n carry store was located.. That would be my only reason for a loss of one star was for access.. Customer service was great.. They spent "a lot" of time going over my options for mulch, fertilizers, and sod.. I tend to ask a lot of questions. Competitive prices - when compared to where I got mulch last.. Will defintiely use again... too bad the city won't allow an off ramp straight to you :) read more

Good product but weird set up. They dump rock or mulch into this hopper and you gotta load the product yourself. They only have one hopper so after you purchase the amount you want you have to sit around waiting on others to shovel the stuff into their trucks. Really inefficient. read more

We recently moved to Bend and fortunately live within 15 minutes of Instant landscaping. The guys who run this place are friendly, knowledgeable about their products and went out of their way to help us. They delivered top soil on a Sunday morning and were very kind in taking care of a payment issue. We have 3 acres and this is our #1 go to place. The pricing is right on with the other companies in our area, but I'm convinced the service is superior. read more

Had a great experience with this company. We price shopped and they were right in line or below those we checked and had a better selection. Staff was really helpful and knew their products. They met or exceeded every expectation. read more

Of course the lady was laughed at, what did she expect asking in front of other customers for a lower price. I wonder which person was really rude? Sorry Sara, it was probably YOUR approach that was rude , that is why you got that reaction. read more

Purchased Biofines for a customer doing a lawn renovation in his back yard. This product was hands down the best reseeding amendment I've ever seen in Central Oregon. Pricing is competitive and service was top notch...in, loaded and out in under 15 minutes. Keep up the good work. read more

I am a homeowner and live in a neighborhood down the street from these guys. I've purchased sod(which is the best looking in my neighborhood),fertilizer,mulch, and stone. Each experience was at a different time of the year. They buy their sod from McPheaters. It is great sod. I called around to every place that sells sod and at the time they were tied as the best pricing. I buy the McPheaters fertilizer. They recommend this fertilizer and it really is the best and nowhere near as expensive as what you buy at Home Depot. It is also made for our climate so it is very specific in the mix. An extra fun fact is that if you buy the fertilizer they recommend and use it according to instruction they guarantee your sod. (Sod you buy from them and they keep track under your name in their computer)I thought"weird" but ok, my grass looks so dang good with the schedule they recommend so why not? I did get a weird patch the third summer.......about 2ft x 3ft that started turning white. I told the manager, I think Joe, about this and he gave me,GAVE me, some stuff to put on it and said if it didn't clear it up he would come out and look at it. The next step would have been to dig out that spot and replace it at no charge to me. Well, the stuff worked and I've had no problems since. One year I purchased a different mulch then I normally get from them and it is supposed to stay a certain color all summer, it did not, it faded. On a trip in I told a guy there and he gave me a certifiicate for that amount of mulch and the next year when I needed mulch, it basically cost me nothing. So they were good with that.......i don't know why that other reviewer didn't receive great customer service. All in all, I love this place. They're helpful, stand behind their product, and the owner is very generous in the community. He helps out with the school's fundraisers in our community. Pretty great place. read more