Invested in a quality double flannel indoor cover for our Bentley. Decided to put a logo so the…read morefront could immediately be identified during use. One phone generated an instant quote from Tracy as she suggested the best product for my use. Vinyl imprint. The result was exactly as the details discussed. Am very satisfied and appreciate the communication updating delivery time.

We had a custom order printed at the Main Street shop and they helped me with the design and turned…read moreit around very quickly. Excellent customer service.

I done most of my event print out with twiisted media and they did a fantastic job with it. They…read morehad their own designer. That save me a lot of time from sending artwork back and forth for revised. All my clients love their finish product.

Used this place twice and will never come back again. 'Johnny' has to be one of the most…read moreunprofessional characters I have ever met in my life. Not to mention I saw him throwing a tantrum or some sort at another customer, or employee?, at my most recent pick up. Cheap prices, decent quality, pay for what you get. But definitely see their other sales other than Johnny, steer clear of that fellow. 1-star for not only late on my first order, but late on my second order as well. Also, there were some loud arguments going on in the meeting room between client and the company manager at my first pick up. I have never written a review before on Yelp, but this has sparked my interest. They definitely need to change their management.

Whoever answers the phone is rude and doesn't know how to say goodbye to customers. just yes and…read morehangs up mid sentence lmao. their prices are outrageous too. just go to staples lol

I had a terrible experience with this company, unfortunately. Some staff in particular really need…read moreto work on their customer service skills, especially over the phone.

This company steals from independent entrepreneurs. Worst…read morecustomer service. Theft. Gaslighting. Aggression. Negligence. Rude and abusive staff and ownership (the owner showed up unannounced at my office, aggressively interrupting a meeting with clients to argue with me). They have not provided what I paid for, have not once apologized and refuse to refund my money. I am a solopreneur and very small business selling streetwear and handmade products. I ordered some shirts for a client and an event, pending a due date which was made very clear. As I was on a deadline, I chose this company because they assured me they could meet the demands of the quick turnaround where other companies I have worked with in the past were backed up on orders. I provided very clear instructions as to what I wanted (silk screen on front, heat press label on inside neck). This was agreed to verbally and confirmed in emails. Company refused to provide comprehensive pricing and service breakdown on their invoice, but arbitrarily gave a blanket sum without particulars, even though I asked several times. There were several errors with mockups (incorrect colours of tshirts, incorrect dimensions for designs) and invoicing (incorrect quantities). Took over a week to finalize order due to their repeated mistakes. Employees are incredibly rude and hostile. Prior to the due date, I arranged to pick up the order at a particular time and accommodated for that. The afternoon I was supposed to pick up, they told me that they had decided to close up early and I had to come get the garments now. Eventually, after several emails asking to deliver (I couldn't just drop what I was doing), they finally arranged for delivery. When I finally got the order, the neck labels were not heat pressed like I ordered as they decided to silk screen instead. As a result, the ink bled right through the shirt. See attached photos. What you are looking at is the outside of the shirt and the print is supposed to be on the inside. I have scribbled out my logo, but you can clearly see that the silk screened ink bleeds through in reverse right through the shirt. The garments are un sellable/wearable. As a result, I lost revenue and business that were dependent on delivery of these items that weekend. When I sent photos to the company for evidence, they told me that there was nothing wrong. They asked to see another shirt I had printed from another company, and when I did told me that it was not screenprinted (?) when it clearly was (the company who printed that shirt only does silk screen). That day, the owner showed up unannounced at my office while I was in a meeting, saying that they decided to silk screen because it was cheaper for them, demanding to see other merchandise printed by other printers. I was in the middle of a meeting and the disturbance was incredibly unprofessional and aggressive. He took the shirts with him. Today I asked for a refund again, including some compensation for lost revenue and clients. The owner shouted at me on the phone, telling me I'd have to take him to court, and then sent an email denying any of the interactions when I clearly asked for a particular service (please see attached screenshot stating the type of service that was promised). As a solopreneur, I am now out a large sum of money which affects my direct livelihood. I am not a corporation and this is my personal finances that have been depleted. Not only have I paid them for the order in full which they are refusing to refund, but I have lost opportunity to generate revenue and relationships with my clients have been broken as a result. This company steals from independent businesses, the owner is aggressive towards women and gaslights when accountability is requested. I am still waiting for my money.

Horrible. Took a high quality hooded sweater to them for a custom memorial print, in which they…read morecharged me a lot for a digital print. I felt ripped off, they used a cheap print but still charged me for the digital (I have the invoice). It was very poor quality, and they had these strange excuses for why they charged me for a high quality print but handed over garbage. Not to mention they had told me it would take them 3 days, only to finally pick it up in frustration two weeks later when they finished it. Stay away from these people - whether you're a business owner or you're making something privately. There's much better out there for cheaper these two will rip you off.

This company Is a joy to work with.. exceptional quality and price!…read more Thank you so very much! I will be forever be a grateful client.

I would love to review based on the printing - but I can't. First time I was on a deadline so I…read morecalled up and the girl told me to email the files. She said it'd be done by 4pm. Well at 2pm I received a call saying the printer is broken. I asked if they have only one printer and she said yeah. Then I asked for a recommendation and she didn't even mention the other locations. This morning I woke up early to go to get a print done after seeing they're open on Saturdays. I thought I'd give them one more shot. I wake up early, walk downtown - not open. Even though it clearly says Open at 9am on Saturdays on all of their online profiles). Completely unprofessional. I then called every other locations - none of them are open... or they aren't picking up their phone.

I don't leave many Yelp reviews but I just had to come on and give West Coast Monograms 5 Stars…read more My team and I have been working with Matt for the past two years as they are our Vendor of Record for merchandise for the charity golf tournament we help organize. Matt stays late to meet with us, provides quality work, and is ALWAYS a pleasure to work with. The best part? He does it all with a smile (and delivers quality work on time, of course). So far we've hired WCM to make our custom beer koozies and golf apparel and have been 100% satisfied with the service and products we've received. We're excited to expand our business with them! To make a long story short, if you choose to work with Matt and his team at West Coast Monograms you WILL leave a happy customer.

My company has used west coast monograms a number of times and have always been amazed at their…read morefantastic prices, quality and services. We needed some super quick shirts for a tradeshow and they managed to get them to us and meet our very quick deadline. We have used them a number of times for different projects and will definitely use them again in the future. If you want a printing company that cares about their customers and goes that extra mile check them out.

I stopped by to drop off one item to be embroidered. I wanted my name on a work vest. They were…read moreable to complete the job in a couple of days. Also, I ended up paying less than the original quoted price. I was pleasantly surprised. I recommend this store to anyone who needs anything embroidered or require printing services.

Great service, Richard is amazing in providing the best customer service. Prices are nice too!read more

Walter at Business Now Services, Inc. was exceptional to work with. I had a rush printing job that…read moreI needed to have completed in a few hours time. He not only handled the printing job but also arranged a courier service to deliver the materials to my client. I would highly recommend Business Now Services, Inc!

Walter and his staff @ Business Now are simply exceptional!…read moreI have been using the services @ Business Now for 4 years. Each time I go to Business Now I am welcomed and supported in printing, scanning or using the self serve area. If you want great service, this is the business you want to go to!! Thank you to Walter and his awesome staff. Five stars always!!