what a disaster!! if i could post without giving a star i would. the owner assata rodriguez should rename her business inspired by pinocchio!! bait and switch is her last name. she talks and talks and does not allow you speak. that should have been my warning flag!!
she misrepresents herself in the worst possible way, she tells you one thing and event day she states something else totally. she never appeared for my event because she knew she lied to get my buisness and it would have gone badly.
i requested the spa-tacular service which i was told includes manicure and pedicure, signature drink(which i did not receive, my party was served tropicana apple harvest punch 64 oz that you can buy for $2.00 at your local bodega.) cups to bring home, ice cream sundae bar with toppings, one slice of pizza and juice per child and a craft(. dont get excited, it was two spoons of breyers ice cream. )and i paid $45 for painting.
a week prior she explains if i pick the spatacular service (blinged out decor)
i would have to pay $80 extra for the ice cream bar, vs. ice cream theme (just the table is decorated and a happy birthday banner was hung, bare bones decor) with ice cream bar included. i switched my theme after paying my deposit and her knowing my back is against the wall with the event a week away. i patronized her establishment prior to holding the party , liked what i saw, complimented her, being a young black female entrepreneur, we spoke at length, i wanted 15 girls, she offered me a deal verbally, stating if i bought the canvas painting she would allow for the 15 girls. i paid $212 deposit via paypal, including canvas painting. after reading & sending the contract (which states only 10 additional guests allowed , i will include a copy here), she kept changing her policy. my sister spoke with her , i spoke with her and she stated several times 8 girls minimum and up to 12 girls max and any children over that i would have to pay $35 per child to receive spa services. i had 12 kids, within the limit.
her contract does not state a minimum nor a max, this is the bait and switch, at the party (which she did not attend due to personal reasons she claims , one of her staff told me she was on vacation) she tells me 8 girls is the maximum and i'll have to pay for the additional kids, whatt!!! after assuring me that 8 was the minimum and the max is 12 kids crazy!! the package is $549, i paid $212, deposit and then event day she claims my balance is $487. she also does not accept final payment via paypal, she wants cash and she charges tax. she did not communicate with her staff about what was owed, her assistant initially stated $539 and they wanted tips, oh hell no!!!
lets talk service: bait and switch on pricing and theme
talking to me as if im some hood rat, like im not paying for her services, extremely unprofessional: "oh no mama, i gets money, i make money". its people like you i can't deal with"
no signature drink ( staff was not told to make a signature drink & which i did not receive, my party was served tropicana apple harvest punch 64 oz that you can buy for $2.00 at your local bodega.) , no cups to take home ( as was originally discussed) ,
staff had their baby on the premises, at one point my older
daughter was babysitting the staff member's child, and she could not do her job because she's tending to her child.
staff disrupted the painting before every child was finished.
i had to ask the staff for chairs, they expected my adult guests to stand for 3 hours???
staff began to fold tables and chairs as my child was singing happy birthday!!!! wtf!!! my guests were basically being tod get the hell out!!
i don't do reviews but her deception and treatment of me was so callous, i had to let others know before using her for a party. ask her how many girls maximum for spa parties and ask her does price of the package cover the max amount of girls. i have no doubt she'll be playing pinocchio with you. get it in writing before you pay her a dime.
read her "contract" below. read more
