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Insomnia Cookies

3.3 (52 reviews)
Open • 11:00 am - 1:00 AM (Next day)

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Claris B.

Just what my sweet tooth needed. I got the vegan birthday cookie + sugar cookie, and also the cookies and cream cookie (my favorite out of the three) it was warm perfectly chewy and just slightly crunchy on the edges. I WISH they had vegan ice cream! Even a standard vegan vanilla bean! PLEASE! Think about use dairy intolerant people! And the vegans

Cookies 'N Cream cookie and Double Chocolate Chunk cookie
Alexandra S.

I was lucky to snag a front row parking spot in a 10-minute loading zone, so I could quickly run inside. There was no line when I entered, and the girl at the register was very helpful in making decisions about what cookies to try. I got the cookies and cream and double chocolate chunk cookies, both of which were warm, soft, and sweet. The inside of the shop is connected to a larger building, but it was quiet and empty when I went on a Tuesday around 6:30pm.

Vlad V.

Ah, Insomnia Cookies. There's definitely a nostalgia factor for me. When I was in college, Insomnia Cookies was on campus. It was always tough to resist a late-night snack. To my surprise, as I walked to PHX Arena, I stumbled upon Insomnia Cookies. While I didn't have time to make a pitstop as my event was starting soon, you know what happened. I stopped by after the show. Service (4/5): Service isn't a big part of the experience. You order at the counter, you get your order right there, and you can either dine in or take it to go. Quick and easy. Ambiance (3.5/5): This location has a modern look to it and a decent amount of seating, both inside and on the small patio. The cookie shop is attached to a skyscraper, so you can also sit inside the building if you would prefer (which is what I did). Drinks (N/A): Cookies only for me on this visit. Food (3/5): To my surprise, Insomnia Cookies has expanded its offerings since I was in college. They have more cookies, and they even have ice cream. Since it was relatively late, I kept it simple: I went with the triple chocolate chip specialty cookie. If you order a specialty cookie, that means it's going to be a bit more expensive. And their cookies aren't cheap. But they are served warm, which is always next level when we're talking cookies. Here was the problem. The ends of the cookie were overcooked. So instead of that perfect soft chewiness and melted action you get on a perfectly baked cookie, this one was hard on the outside. The interior was still good, but some of the cookie wasn't up to standard. Which, for a business like this, is clutch. Maybe how the cookies are baked is a wild card, but nonetheless, it is tough to say no to warm cookies.

Sara M.

This was my first stop into Insomnia and we really enjoyed it! Would I say the best cookies ever..no but they were really good and priced great. I was hoping to try their 3 limited time flavors but they were out of all 3. Bummer!! I went with the deluxe 4 pack where you can mix cookie and brownie flavors. Our favorite was the chocolate chip brownie and salted caramel deluxe cookie. They were served warm as well. I would definitely stop in again if I have a sweet tooth!

Available ice cream options
Shakira E.

Stopped by after jury duty to try the vegan cotton candy ice cream that's is pictured on the app and the vegan fried ice cream cookie. They did not no longer had the ice cream but the cookie was available. The counter person was kind in telling my options and I got some fresh baked cookies to go. This is a great cookie spot that is definitely needed in downtown Phoenix

Confetti Deluxe
Monique C.

The Cookie Monster got to my cookie before the picture!! This cookie was so good! Not too overly sweet which is hard to find sometimes. I never liked crumbl cookies for that reason. There's a nice selection to choose from and between the m&m cookie and the confetti cookie, I opted in on the confetti. I had no regrets! Crispy edges and warm center. Perfect way to top off my dinner. The cashier was suggestive and very patient. The group before us took soo long to order, kept changing their order and ran in circles with him and he stayed calm and collected. Kudos to you! The shop has a small sitting area and your choice of drinks in a separate fridge. They are open late which is awesome!

Jennifer F.

First time here and it was great! Cute little spot with mostly outdoor seating. We ended up ordering a brookie with ice cream and it was a good mixture especially with the fresh, warm brookie!

Best cookie ever!
Tia R.

I absolutely love this location! The cookies are always so moist and fresh. I am always welcomed and greeted by an employee. The location is very clean. 10/10 recommend this location! PS MY FAVORITE COOKIE IS THE CONFETTI DELUXE

Sharon B.

We were having a day out downtown & decided to order cookies as treat via Ubereats pickup on Sat Jun 1st before 5p. We were confused right away because the door outside was locked & the sign was not on. We were thinking Insomnia was closed but saw a person walk out w/ cookies through another entrance. We found the building to the entrance of Insomnia, placed our order via the Ubereats app & went inside to pickup our order. I noticed right away this location is very small because all you see when you walk will be the menu, ice cream, register & seating area. We have been to their other location in Milwaukee, WI which is bigger & cookies are on display as well as the ice cream selections. Once we walked in; the employee came out from the back & grabbed our order. Our cookies were so delicious. A tip to make sure the open sign is lit up & also have a sign on outside of the door if it's locked so customers are aware to go to the other entrance.

S'more cookie with cookie dough ice cream.
Emma N.

This place was good. I got the ice cream on a deluxe cookie. The cookie was a s'mores cookie with the cookie dough ice cream. The cashier was nice but it was only them and it was busy. There was only outdoor seating but it was hot out so that wasn't an option. This location was in a building and there was seating in that lobby.

Jenae W.

The entrance was a little confusing since what appeared to be their main door was locked but another entrance leading into a lobby area with a second entrance for them was open. Other than that the employees were kind and quick. And we love their cookies, they were tasty and warm as usual. Coming here always reminds us of living in NC and making a late night trip for cookies after a day at the beach so the nostalgia might make us a little bias but we'll definitely keep coming back here.

Super 6: Chocolate Chunk Brookie, White Chocolate Macadamia, Double Chocolate Chunk, Classic with M&M'S, (2) Chocolate Chunk
Jet C.

For that late night sweet cravings, these are the perfect choice! The cookies are freshly baked and were still warm and the chocolate chunks were very gooey. If that sounds like your perfect kind of cookie, then you won't really have a wrong flavor choice. It is a small ish location with a small team and they did such an amazing job because it was a busy post-concert rush and they were bombarded with orders but they did it so well I was very impressed by them. I also got some scoops of ice cream because honestly, the cookies are just perfect for them!

Stevi P.

Pros: -amazing cookies!!! So soft, better to eat when warm -small little cookie shop, it was very clean. -located in the city area in Phoenix (walking distance from everything) -cookies are huge! -they also sell ice cream and brownies there. Cons: -HORRIBLE customer service!!! Especially their manager on duty that night. Her name is Ari. If you ever get to interact with her, be careful "she's always right" and will ARGUE with you. -they tend to rip you off, even if you paid for the product. (Never gave us the cookies we bought, then said we did get it... um we did not get it at all!) -all payments made with cash. If the general manager of the store is reading this, i truly think your store needs customer service classes or tips. We didn't appreciate the way Ari came off on us that day. It wasn't our fault at all that she was basically rushing us to order (maybe she was overwhelmed that we didn't know what we wanted.) this was our first time to Insomnia and didn't get a great experience at all! Mind you, we were really excited to try these cookies because we don't have it where we are from! Ari, if you don't like your position there then maybe you need to look for another job that makes you happy. Even your co worker looked a little scared of you.

Double chocolate chip me please!!!

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4 years ago

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2 years ago

The Vegan cookies were tasty and served warm. Service was attentive and friendly. Would appreciate a dairy free ice cream option.

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2 years ago

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3 years ago

Great service, delicious cookies, & the ambiance of the place is welcoming. I would recommend this place if you want quality warm cookies

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

Do not order delivery.. I waited over an hour when delivery eta was 30 mins. I live 2 miles away!

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3 years ago

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3 years ago

Cookies were so warm and delicious! The oatmeal walnut chocolate chip was my favorite. Excellent service as well.

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4 years ago

Food, service, ambiance. Employees were generous enough to redeliver messed up order with extras. Recommend this location!

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Novel Ice Cream - Cookie Monster, Straight Up Strawberry, PB Wasted

Novel Ice Cream

4.9(1.3k reviews)
0.9 mi
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Novel have 100% earned their flowers from what they serve on the cold plate. A place you can stop…read moreby after your lunch, dinner, or even just to get a late night sweet treat at! Novel has a great roster of rotating flavors to sample if you have a hard time making up your mind. For my visit, I tried out a limited-time scoop called "Hangry Honey Bee" inside of a donut. Absolute bliss is all I can say about it. Doesn't break the bank, but definitely breaks my standards of dessert places on Phoenix now because of how great Novel is. On-top of the unique flavors that are changing alongside the many ways of customizing your scoop, the staff were very friendly from start to finish. Will absolutely visit Novel again for another delectable treat.

It is so good but so sweet -- be ready for a diabetic coma after eating the donut with ice cream…read more I should have got a fruit flavor or something for the ice cream, instead I got the monster flavor that is blue and has oreos in it -- it was really good but just too much. Novel is located in a cute little courtyard with some other businesses. The ordering is done at a little window. The people working there seemed like they didn't care -- but they were kids working at a job where the ice cream probably dyes your hands blue and the donut smell probably makes you gag after a while -- so I get it! It is a fun concept and I love this cute little area of downtown PHX. I would come back and try a different combo -- but only when I am so hungry (not after dinner, LOL)

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4.3(281 reviews)
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Best Italian Bakery!!! Cutest shop overall!!! Really yummy cookies, pastries and gelato, but it's…read morethe cannoli bar that really puts this bakery in a class by itself!! So many great fillings to get, including the classic cannoli stuffing. The s'more cannoli filling is my new favorite!!! Leave it to Chef Joey to have the best cannolis in town!!!! Excellent staff and service!!!

The concept and presentation is fantastic. I love the idea of a cannoli bar, and being able to…read morechoose your shell and filling. The desserts come in pretty gold boxes, and I was able to have them put the cannoli filling in a container for transit. I ended up ordering a lobster tail, a white chocolate dipped cannoli shell, a dark chocolate dipped cannoli shell with pistachio, classic cannoli filling and cookies and cream cannoli filling. Unfortunately when I arrived home, I noticed I received cookie dough cannoli filling instead. While the cookie dough filling was good, it wasn't quite what I had intended for my white chocolate dipped cannoli shell. Service was decent, but the mishap was a little disappointing. I'm sure you know how it is when you have your heart set on something specific and get something else. The cannoli and the lobster tail were very good, but could have been slightly fresher tasting. I know it's tough when businesses don't have the same foot traffic like a major city. Still good, but room for improvement. For the two cannoli and lobster tail my order came to about $25.

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The Sicilian Baker - Gelato

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This place is adorable and delicious! It was hard to choose what dessert I wanted because they all…read morelooked so good. I ended up choosing gelato and I got the peanut butter cookie flavor (amazing!). The French sea salt chocolate chip cookie my husband got was heavenly. The double chocolate gluten free cookie my bestie got was also amazing! They have plenty of parking (unlike the restaurant across the street where we had lunch) and our party of four sat outside at one of several tables. This place is wonderful and I'd return in a heartbeat.

I came here for the first time with my son after hearing it was highly recommended, and I…read moreabsolutely loved it! The staff members were incredibly friendly and helpful. I especially want to compliment Libby. I didn't realize the store wasn't very stroller-friendly because of the tight spaces, but Libby took the time to help me navigate the store while I shopped. She also told me about upcoming events, including their wine tasting. I had the chance to try their seasonal pumpkin spice drink, and it was delicious! I'm usually not a pumpkin spice fan, but I'm so glad I tried it. It had the perfect amount of flavor without being overly sweet. If you're a mama visiting with a little one, I recommend using a baby carrier or placing a pickup order. If you live nearby, I'd also suggest walking over because parking can be limited. Overall, I had a wonderful experience and definitely plan to return to try their food and do more shopping!

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Insomnia Cookies - desserts - Updated November 2026

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