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Insomnia Cookies

3.1 (153 reviews)
Closed 11:00 am - 3:00 AM (Next day)

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Reviews With Photos

Deluxe 4-pack
Natalie C.

I can honestly say I made 2 trip to this location in less than 3 weeks. I stopped purchasing cookies from Insomnia because my orders were ALWAYS incorrect. So I was optimistic about this order. The service at the front counter was prompt. One order I placed online and I still had to wait but not long. Both orders the cookies were made fresh and as delicious as I remember.

White Chocolate Macadamia Cookie'wich  Salted Caramel
Lawana L.

This place is absolutely delicious! I ate the Cookie'wich with two White Chocolate Macadamia cookies and caramel ice cream. The cookie was a little warm with the two scoops of creamy caramel ice cream so it melted some. I would recommend this ice cream shop. Btw there is some seating but limited.

Dominique W.

What's better than warm cookies? Love the cookies at insomnia. I definitely prefer them over crumbl any day. I enjoy the classic cookies with classic flavors. However, they also offer some deluxe flavors and extras like ice cream and ice cream cookie sandwiches. This week they offered a free 6 pack for teachers which was definitely a plus for this educator!

Cynthia R.

$5 for a "deluxe" cookie, definitely can make multiples getting a cookie dough pack from the store. I got the oatmeal chocolate one, although good but definitely not worth the price to me. I'd be hard pressed to go again.

S'mores cookie
Michelle P.

A warm cookie that feels like it's straight out of the oven. What's not to love?!? My go-to cookie continues to be the S'mores. It's on the Deluxe menu which means it's larger and more expensive. But for the occasional treat, it definitely hits the spot!

Asia A.

Yummy yummy cookies! Butttt... I've had better. Plus, the biggest downfall, customer service (the employee was completely off putting and lackluster) and cleanliness (it was so messy and dirty inside). I won't knock a tasty cookie, because they surely were, but this isn't a place I'd need to revisit.

Midnight treat
Charmayne H.

The cookies are soft & pretty good! Nothing super extravagant about them but they're good.

3 Insomnia cookies in a bag
Chelle P.

Okay so I'll say they've redeemed themselves in by book based on my recent visit (07/11/23)! They were actually taking orders in person and they weren't crowded at all on a Tuesday afternoon. I got the 3 classic OG cookies ( I made that name up lol) which was chocolate chip, peanut butter, and snickerdoodle. They were all pretty tasty with a nice chip to cookie ratio too! Way better than the last few times I've bee. I guess I MAY come back again lol.

Ice cream fridge
Dawn B.

So I went hee for the first time after visiting the location uptown a few weeks earlier. I walked in and no one was at the register. The gentleman come to assist from the back. It looked like he was preparing cookies for baking. The first thing he says to me is, "what can I get you?" No hello, no welcome to Insomnia Cookies, etc. Just straight to the point. I don't require much from customer service but I do like to be greeted. I quickly asked for two chocolate chunk cookies and a small vanilla ice cream. Yes the cookies were warm and ooyie gooyie. The combination of a warm cookie and cold ice cream...mmmm mmmm so great. So I give the product 5 stars but the service was lacking so I knocked it down a few stars. I will still go back for the warm cookies.

Kamilia L.

Late night snacky snack with a munchy attack! Warm, sweet, melty goodness. Totally worth the wait, there's several to choose from including seasonal favorites. I'm a classic CC cookie girl but their macadamia nut is flame.

Deluxe cookies with icecream
Shirl S.

Delicious! I don't remember how I came accross this place but when I saw the pictures of the cookies I had to find it. I placed my order online to pick up at 1 pm. I got 6 deluxe cookies and a pint of ice cream for $27. I got to the store and they could not find my order (just like so many other reviewers said). The employee was apologetic and very nice. He explained their system was down earlier. I couldn't help but laugh when I thought about all the other patrons who left reviews with a similar experience. 15 minutes later I had my cookies and boy oh boy it was worth the wait. Soft and moist and textured and sexy. DELICIOUS! I will definitely return. Took off 1 star because of the lost order issue.

Snicker doodles

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16 days ago

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10 months ago

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9 months ago

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6 months ago

Cookies are absolutely good but I think they cheated me 15$ for 3 deluxe cookies I'm not sure didn't get a receipt

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4 years ago

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4 years ago

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2 years ago

Tasty, soft, warm cookies in a variety of flavors. Would definitely recommend trying some classics as well as the more expensive ones.

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2 years ago

The service was really good, and the cookies were amazing. We will be back. The ambiance was welcoming and inviting.

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Seemingly Overzealous Ice Cream - Ube ice cream

Seemingly Overzealous Ice Cream

4.6(62 reviews)
6.8 miNorth Charlotte

The coconut caramel dark chocolate ice cream from Seemingly Overzealous at Camp North End was…read moreunreal Rich dark chocolate, subtle coconut, and little caramel notes that somehow all worked perfectly together. It felt indulgent without being overly sweet, and the texture was insanely creamy. One of those desserts that makes you immediately want another scoop. The staff are very friendly and will help you figure out the flavor you want! The art and the vibe inside the small ice cream shop is very cute and lively!

This is a cute shop in Camp North End. We were there on a very busy Saturday but there was just a…read moreshort line for ice cream when we stopped in. The shop is very small, they have a good selection of flavors, and it is all dairy, egg, and gluten free. You honestly would never know! It tasted exactly how ice cream should. Great mouth feel, rich, but not sweet. We tried the chocolate with cookies and Oreo pieces and the mint chip. Very very tasty. Again, if they did not tell you this was dairy free, you could not tell at all. They offer tastes, you can get one or two scoops or waffle cones, or ice cream sandwiches, and I think you can ask for sprinkles. They have a friendly staff behind the counter. They are also cashless, so be sure to have a credit card here. I would definitely come back for another flavor, I was really wowed by this ice cream. If you are in Camp North End, stop in for a scoop.

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Jeni's Splendid Ice Creams - Brown Butter Almond Brittle and House Coffee

Jeni's Splendid Ice Creams

4.5(543 reviews)
9.5 miSouth End, Dilworth
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You could imagine my delight when I spotted a Jeni's in CHARLOTTE!? Of course we had to make a stop…read morein! Jeni's continues to offer really fun flavors made well and even in non-dairy options (hooray for vegan flavors!) It's always a conundrum when there's more than 1 vegan-friendly flavor for me but they weren't busy so I got to try all of them. Sadly I was only able to narrow it down to two flavors - banana dream pudding (I'm usually not into banana but this is GOOD!) and peppermint patty. It was a weird combo but it worked! Thankfully they had regular sugar cones so that was vegan-friendly as well. The bf had a waffle cone and filled it with cookies in cream. A splendid time was had. Five Stars. Always.

5 stars, always and forever…read more I've been a long time fan of Jeni's and it is easily my favorite ice cream shop around. No matter how many new places pop up, nothing ever compares to the quality and creativity they bring to every single scoop. You can always taste the difference. The flavors are always so thoughtfully done, from the classics to the more unique combinations they come out with season by season. It's the kind of place where you end up trying something new every time and somehow it becomes your new favorite. The South End location is such a great spot too. They have seating both inside and outside which makes it perfect whether you want to sit and enjoy a sunny day or just take a quick break while you're out walking around. It always feels like a little reset in the middle of the day. And the team there truly makes the experience. Every time I go in, they are so kind, patient, and so beyond helpful when you're deciding between flavors which is not easy to do. You can tell they actually care This place never disappoints and is one of those spots I keep coming back to again and again. Absolute favorite.

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Two Scoops Creamery Plaza Midwood

4.6(405 reviews)
7.6 mi
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This is one of my favorite ice cream shops in Charlotte…read more Not only is it a local business, but it is also centrally located with free parking and a ton of delicious flavors, not to mention the instagrammable common areas with an awesome vibe and good service. 100% recommended.

Edited to respond to the owner's comment below: one of their own employees told us the owner…read moreactively monitors the cameras and calls the towing company to have cars booted. So which version are customers supposed to believe? Regardless of who is saying what, the outcome is the same. They lost several customers yesterday, and we will not be returning after this experience. After talking to a lawyer, they believe this is predatory enforcement, and we will file a complaint with the North Carolina Attorney General's Consumer Protection Division and with the Better Business Bureau. Two Scoops Creamery on Central Avenue went from being one of our favorite spots to somewhere we will never return in less than a minute. We met up with a group of friends there today. Before grabbing ice cream, we briefly stopped into Sin City next door. As one of our friends was walking in, he noticed cars in the shared parking lot were actively being booted. We had been there maybe 15 minutes. Apparently, if you step into the neighboring business at all -- even if you're planning to purchase from Two Scoops immediately after -- they will boot your car and demand $275 to remove it. We spoke directly with the staff at Two Scoops and explained that we were simply meeting up and didn't realize stepping next door wasn't allowed. The response was essentially, "Too bad." There was no grace, no warning, no attempt at understanding -- just an immediate $275 penalty. It feels like an incredibly predatory and unethical practice, especially for loyal customers who intended to support the business. We didn't even stay for ice cream, and we won't be back.

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3 to go pints of my favorite flavors

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Insomnia Cookies - icecream - Updated May 2026

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