laptop toast? vahe's my hero, i proudly boast…read moredeclared ruined by all, mine faced doom he brought it back to life, like magic in the room reliable, reassuring, with skill beyond compare he fixes your tech and keeps your wallet fair

Did a great job!I Great service! Friendly! I called…read moreSaturday with phone model. They ordered a replacement screen over the phone. It came on Tuesday midday and I picked it up at 3:00 Looks like a new phone! I'll definitely recommend iDoctor AZ and I will definitely use them again!

Mike is great to work with. I had him check my work PC for a hard drive problem. Unfortunately it…read morewas old and damaged and was not able to recover my files, but was able to update my computer to a windows 11 and it is running great. Will use Mike in the future.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Steer clear unless you want to be charged for someone else's subscription…read more I used this data doctors to have my pc built and had in general a great experience with the staff but a couple days ago I called to update some banking info and found out I'd been getting charged 50 extra dollars for my subscription every month for the last year and a half. I explained what was happening over the phone to the manager at this location and he laughed at me, said there was no way it was actually happening, and then said it was stupid to cancel my subscription. I then called the corporate number where a woman agent said about the same thing and then hung up on me. I charged back the charges with my bank and 3 days later I get a call from a corporate Data doctor employee apologizing and they tell me my card was somehow linked to another customers account and I've been paying his subscription for TWO YEARS. What's even better is now they wont even wipe my information so it's just a gamble on who's account they're gonna throw my payment info on next. Don't make the mistake I did and give this company your info or money

Went to have my laptop fixed, it needed the hard drive replaced…read more They charged me to replace a hard drive ($139) and some membership that I did not ask for or agree to. The bill they gave me differs from what my credit card account states. Sneaky!!!! The total cost was $438 to replace a hard drive. That is ridiculous. I called the next business day to ask for help (that is part of my membership) and they said to bring it in and they would look at it. I am self-employed, I cannot leave my laptop somewhere for a day or two. I called a friend and he logged into my computer and fixed what I needed in 5 minutes. I would not recommend this Data Doctor; the cost is crazy!

Frank is awesome! Punctual and fantastic work! I highly recommend him and Tech Savvy Consulting!read more

Frank came out to my business and helped with all of our computers. He took the time to explain…read morewhat needed to be done. I felt very comfortable with him and his expertise. He will be our tech consultant.

I have to say- this is my second time using ORCA's services and hands down, if you use anyone else…read morefor your IT needs, drop them and switch! Joe, the owner, is super knowledgeable, prices his services and products fairly and above all else, is super patient. I'm what they call "computer stupid" and the inane questions I've asked him were met with genuine care. He truly loves his job and it shows with everything he does- he is super prompt in his responses ( both text and email), and explains everything thoroughly as to leave no doubt to what you're purchasing. This company is FANTASTIC, and the owner is even better.... thanks for all that you do!

I recently had a hard drive issue on not one, but two laptops at the same time. Joe salvaged my…read moredata and got both machines running and looking like brand new in a VERY short time. AND, he gave me a fantastic warranty for both hard drives. I highly recommend Joe! You can bet that he is going to be my first call on any future computing issues. Thank you Joe!

Excellent service ! Quick turnaround Dakota is very…read moreknowledgeable...highly recommend. Great location as well.

Dakota is very knowledgeable and helped us choose our laptop computer to setting it up! Fast…read moreservice and a pleasure to work with!

I don't know what I would do without Jeff. Recently I purchased a new lap top. One phone…read morecall/Text away and Jeff was there. He transferred all my data and buz software to it. It's comforting that he takes care of all my business and home computers. He catches the problems before they become a nightmare. Thanks Jeff. Jere Tudor

As a long time PC user and breaker, (My first had Win 3.1 and a whopping 250mb hard drive) I've had…read moremy PC's serviced, repaired, and officially D.O.A.'d buy some of the best and worst repair services. I took my (self built) 2K gaming PC to Alpha Omega Technical with what I thought was a MB issue. Several weeks later; (Due entirely to Amazon, parts orders during troubleshooting, and my own un attentiveness) I was given back a PC that while was essentially a wiped machine due to catastrophic data loss, but runs like it did when I built it, if not better, and after 37 hours of RE downloads is awesome to operate. (ALTHOUGH.... having to "upgrade" to Win 10 from Win 7 was an unmitigated horror, I believe to be perpetrated by MicroSoft just to mess with us Old People) And the most amazing thing: I looked at some of my old receipts from what I once thought was a great company, and found a list of their ancillary fee's such as storage while waiting on parts. If I had taken this machine/issue to them; my charges/fees would had been in the thousands, rather than the (less than $400.00) final cost I was charged by Alpha Omega Technical Services. Always go back.

Sean is a one man shop who fixes computers in between his main job: being a father to two young…read moresons. Disclaimer: Sean is in the process of moving his storefront from Tempe to Gilbert and is running a pickup/drop off service. I offered to meet him halfway as his location was around 20 minutes away and he was very grateful. I am not one to typically leave reviews, however Sean was so kind, well meaning, respectful, and gave me live updates about how the repair was going. This was the best customer service experience I have ever received in tech. The apple store quoted me at $1300 and sean completely repaired my water damaged 2017 macbook pro and was able to recover all of my data for just $400. My computer was under reasonable use conditions and slightly dirty when I gave it to him. He returned it back in sparkling condition having cleaned thoroughly the interior and exterior. He even cleaned my dusty fans even though they had nothing to do with the repair. Above and beyond service. 5 stars

Sorry for the late review Sean! I am a telecom worker and needed my three computers fixed in…read moremultiple ways in a hurry. Sean was very reasonable and trustworthy. The only problem now is that I am no longer working in Phoenix and really wish I could have him over in L.A I can guarantee that Sean will be the best option for anything you need, so look no further!!!

Got mixed estimates of how long it would take to replace my phone battery. I was told 15-30 and it…read moretook an hour. Their quote beat out everyone else, and service was alright, but it may be on its way down. They have pre owned iPhones for sale, but not more than 10-15 at a time. Cool place to check out, but not very uptempo in terms of service.

Helpful and honest. My son's laptop wasn't charging and Mark was able to give us a simple fix…read morewithout even charging. Very knowledgeable and quick service!

I had to take in my older iPad Pro because it stopped charging…read more Arrived early for the appointment with the Genius bar and was helped right away. After checking the system and going through the diagnostics, Jamie (I don't know if I have the right name, apologies to the nice man who helped if this isn't your name) did a hard reset and voilà my tablet works again :) I was thinking of buying the newer Air iPad with the M3 chip: unfortunately, there were none with the 1Tb I needed, and the 512 GB just isn't enough. The store was busy being a Saturday, but there were many helpers so no one seemed to wait for long. This store is the one I've been going to since buying my first Apple watch many years ago: still my favorite.... even though I didn't get the 1TB ;)

I've been shopping at the Apple Store since basically the beginning of time, back when iPods were…read morecutting-edge and not retro collectibles. Between personal and business purchases, I've probably spent enough to personally sponsor a section of their glass walls. So when I say this was my worst experience ever, I mean it. So here's the adventure. I'm at work, my wife calls and says her iPad is full. Easy. I hop on Apple's site, load up a top-of-the-line iPad with all the extras. Then I decide to finally do something about the fact that I'm deaf in my right ear, so I add AirPods Pro to double as "hearing aids." I even add engraving to the headphones so I know which ones are mine at home... because apparently my master plan is to label the only thing I can't hear out of. Anyway, everything shows as available for same-day pickup, so I decide to swing by the Apple Store Santan Village on the way home and avoid the whole "who's signing for packages" situation. I walk in, ready to grab my stuff. And immediately become invisible. I try one employee, they turn and talk to someone else. Try another, same thing. At this point I'm genuinely wondering if this is a social experiment or if I actually don't exist. Eventually I find someone who helps. Nice enough guy. I hand him my order to scan. He doesn't scan it. He asks what I ordered. I tell him. He then realizes he should probably scan it. We're really firing on all cylinders here. He goes to grab my stuff, disappears, and someone else comes out with just the iPad. I ask about the AirPods. "No headphones." I show them the order. "Oh... yeah, there are headphones." He goes back again, comes out and says they're not ready yet. Not ready? I got an email saying they were ready. Turns out because they were engraved, they're not actually there and won't be for a few days. Which is impressive, because the website made it sound like everything was good to go. So now the solution is to cancel the order and just buy them again in-store. Perfect. Nothing like redoing a transaction you already completed. I cancel it. The guy helping me immediately turns to help someone else, so I get to stand there again, waiting for round two. Eventually we redo the purchase, and magically, non-engraved headphones appear instantly. So to recap, the one item I specifically customized is the only one that didn't exist, and the only reason I added engraving was so I wouldn't mix up the headphones I literally bought because I can't hear well. Solid system. End result: I spent thousands of dollars and somehow felt like I was inconveniencing everyone just by asking for help. And here's the real kicker. I didn't walk in expecting to spend a small fortune. I had already spent the fortune. I just showed up to pick it up. I'll take my business to Chandler Fashion Center or Scottsdale Fashion Square next time, where hopefully acknowledging customers is still part of the experience. Avoid this location like it just told you your storage is full.