Justin did an amazing job at our house! He installed a wall mount TV…read moreand sound bar. Took away 15yrs of old wires like a wizard. He went above & beyond to make sure we were happy. The next morning we had trouble and it was what they call a bad brain on the TV. ( not his fault) exchanged it for a new one the next day. It has been almost a year and everything is working perfectly. He's a definite keeper!!! Thank You Justin

Justin was super responsive and we had the work completed within days of my request. Super pleased…read morewith the outcome and would highly recommend Jacopi Designs.

I have purchased numerous audio products from AVI since 2022…read more Tony, Dave and his team have always provided me with great customer service and personal care. When things go wrong (which is rare), they quickly respond to phone calls or emails. They have advocated on my behalf to save me thousands of dollars. If you're considering high end audio equipment, and you want to ensure you will received personalized care suited to your system and budget, run to AVI in Marin.

I contacted Audio Video Integration looking to demo a compact, single-box streaming speaker system…read more(specifically inquiring about options like the Naim Mu-so 2 and McIntosh RS250) for a small space with strict size constraints. Sales rep Dave Costa was dismissive, patronizing, and completely misunderstood basic product specifications from the start. He repeatedly insisted that self-contained wireless speaker systems require external speakers, conflated them with separate streaming amplifiers, and aggressively attempted to upsell expensive component stacks while completely ignoring my explicit space requirements. When I clarified what I was looking for, he doubled down with unsolicited lectures about my budget, patronizing comments about how I conduct audio comparisons, and backhanded insults toward reputable brands. As an audio professional, I expect a specialty dealer to listen to customer requirements and understand the gear they sell. Assuming a specific form-factor request equates to a lack of budget, and talking down to customers because of it, is terrible business. I will gladly take my business to another high-end audio dealer that values customer service and knows their inventory.

Ismat was incredible. Super knowledgeable and efficient. He did a fantastic job. Please do not…read morehesistate hiring him.

I had been meaning to get my tv mounted for awhile and finally got around to doing it. They were…read morevery responsive through messaging and pricing was on par with a lot of other companies. I chose them because they had a lot of positive reviews when compared to others. Ismat showed up on time within the appointment window and mounted my tv very quickly. Will definitely recommend!

Amazing customer service! John has been very communicative from the start and walked me through all…read morethe different options and helped me choose the right product for my building. Months after installation when I had questions about the product I reached out to John again and he instantly responded and helped out again.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

If you have any home theater needs Yianni and his team are the place to go! Suuuuper friendly, will…read morework on short notice, when available of course, and follow through is impeccable. Additionally, his prices are really fair. We just moved to Novato and needed two tvs hung and set up. Based on reviews and Yianni's involvement. I decided to start there. We like to support small business whenever possible. Yianni came out next day and quoted the job. As I said, super fair price. We agreed he'd come a couple days later. He and the other installer were in time, took their shoes off, laid tarps, detailed the work and got to it. I wanted to surprise my wife with. Sonos sound bar and much to my delight. Yianni is a certified dealer. Great price (beat big box stores) and one stop shop for me. Since we discussed this during his first visit. He brought it to install. All went well and the tvs looked great. They cleaned up and left. I was really pleased. Upon review, the Sonos fabric covering the bar had the smallest tear. Yianni already said he'd follow up when our wifi was installed to help set up sonos (which is awesome). I showed him when he came over. I didn't even have to ask...he said we'll replace it immediately and felt bad they didn't catch it. Think of that was a big box. They'd probably accuse you of doing since their installers didn't notice. So good. Week or so later. He came by with the new bar, installed, hand shake and a smile, done. Now get this. I had to have the Geek Squad come out to change the wifi card in my LG. Overall they were good. The problem. When they rehung the tv they didn't do it right. Quick call to Yianni and he stopped by as he was working in the neighborhood. Fixed their sloppy work free of charge. They didn't lock the bracket in place. Lastly, I have one more tv to hang. Small one. Texted Yianni. Called me back within 10 minutes. Said it would be next week but he'd stop by tomorrow to look at the job and quote it. Tomorrow. It's crazy. There literally isn't anything else to say. All my home theatre needs, including electronics, will always go to Yianni. You should do the same. Thanks Yianni.

Yianni was professional he worked with my schedule. Unfortunately something came up with work and…read morewasn't able to complete my job. however Yianni showed up on time and was ready. Definitely my fault but Yianni was excellent in communication.

Great service! Arrived on time and completed mounting for TV's 60 & 70 very fast. Neat and clean…read morework- NO MESS. Raul and Nacho was great. Will definitely book again.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Jake did an excellent job with installing a new TV wall mount over our fireplace, as well as hooked…read moreup our new sound system. He was meticulous and precise in his work. He spent many hours making sure his work was to our liking.

From the owner: TV Installations/Home Theatre Installations/ Consultations for Audio Visual and Networking…read moreInstallations

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

If I could give Manny 10 stars I would, he was so responsive, did a fantastic job. Called him on…read moreFriday, he came here today (Monday) with the TV and everything he needed to hook up our system. Manny has decades in the industry, and it shows. He is also affordable, very fair cost for the work he did (hooking everything up, taking away the old tv, purchasing and bringing the new tv and all the needed extras) His helper, Willie, was amazing as well. Everything works, and he spent time with us to make sure we understood how to make everything work together. He got our older Bose system to work (amazing sound) and picked a great tv for us as well. Trust me, if you need AV work this is who you want to use.

Super friendly and quick to respond. Appreciate his honesty and is also professional. Would use…read moreagain for handwork!

As a small business owner I couldn't feel anymore reassured by the piece of mind Powerhouse…read moreSecurity has delivered. In the short amount of time I've had the system in place, it's capabilities have already been put to the test. I'm happy to report Powerhouse Security has passed with flying colors! The operating layout is so simple to follow given the aid of the phone app; yet the full internet site illustrates how Powerhouse Security has achieved a high degree of sophistication by showing you all the details involved in each protection package. Funny thing is...I haven't even communicated the best part about this service. Peter (owner) prides himself on his local presence to service and assist each individual customer of Powerhouse Security. Peter provided a comprehensive needs analysis before he made any product recommendations, this made me feel good about the process because his intentions were to protect me as a small business owner. I found Peter and Powerhouse Security through Yelp! I recommend whether your small or big business, or simply home protection.. Call Peter NOW! He's local, personable, very cool guy, and true professional. Bravo Peter!

Peter the owner spent a lot of time making sure that the system was what we wanted, and then took…read morethe time to train me on how best to utilize the system. Marco the installer was highly detailed and experienced in the work that he did at the home. I am very pleased with the outcome.