Ms. Sierra Harper came out to address a bug built up in my lawn and from what I have learned a possible self-inflected wound where removal of gravel from an area near my home may have forced some roaches hiding in that area to migrate to my home. Anyway, she retreated the carpeted areas of my decks front and back and came inside and put some roach treatment under my desk where one roach was found by me earlier but was unable to kill. So far, the roach has not appeared again, nor have I seen it dead on the carpet, but she has given 100% of effort to try and assist my needs. She has always been helpful and that is the main reason I requested she be assigned as my permanent technician. I truly thank her for her help. read more

We are so very happy with the service that we receive from Insect IQ!!! They always handle all our needs and listen to all our concern. Great service for a great price!!! read more

A while back we decided to pause our service with insect IQ just simply to try going without pest control. Long story short, we needed them back haha. They were by far the most affordable option and even more importantly, their techs and their customer service is always super nice and knowledgeable. I feel very comfortable knowing that our pest control is in their hands. I highly recommend them to anyone looking for a good local company. read more

Sierra is by far the best pest control technician there is. She makes sure all the webs are completely gone and thoroughly sprays my home. I live in the orchards and typically have so many spiders and webs but not since having Sierra come do our service. Also my dog loves her and he doesn't like anyone so it's a bonus! read more

Sierra is always friendly, helpful and efficient with her work. She is courteous and I always appreciate when she comes to my home. I know she will do a great job. read more

Continued great service! Tech David is wonderful....professional, friendly, communicates well in what service he will be providing and why. Would definitely recommend Insect IQ to anyone looking for top notch service. read more

They are always on time, always flexible with my schedule and more importantly, they truly take care of the pests. The first time I ever called insect IQ was when a black widow got in my car. The amount of mental martial arts that it took to get me back into that car is something I will never forget. Black widows are no joke, I've been bitten once before on a summer night and had the unfortunate experience of full body cramping, swelling and nausea. Since then I don't mess around when it comes to these spiders. Living in the valley, it's imperative you have pest control. Since using insect IQ there have been no pests in or around our house. Very happy with their services! read more

Erica did a thorough job on my service. I was informed on every thing that was done. Fantastic service. Thank you Erica!

What amazing service this company gives! I was having an issue with red flour beetles and Tony would not give up until the issue was resolved. And believe me when I say, it was a BIG problem!! We initially paid the service fee for such an infestation, but, unfortunately, it did not do the job. After a conversation with Tony, he promised he would take care of the additional treatment at no cost and would continue to treat until the issue was COMPLETELY RESOLVED!! This company and its employees seem to take great pride in their service and it shows!!! I could not be happier with their customer service and appreciate each and every person I came in contact with!! Keep up the strong work team!! Thank you for going above and beyond!! read more

Their technicians over the years have taken care of my home's insect issues. Have very few bug sightings since Insect IQ has been bug proofing my home. read more

I am so sad they sold. We had great service before, now not so much. They gave me a time window of 4-6pm, they came around 12. They were in and out so fast, my camera barely caught them, so I was waiting from 4-6. I'm over them. And best part I have ants everywhere after they left! read more

Unethical and unreliable people work here. We have had nothing but issues since they were sold. No one wants to make sure customers are satisfied or that the work is done if we didn't have the Ring, we wouldn't know that they barely do anything. read more

I have used this company a few years now and it was great. Lately the staff performing the service do a horrible performance, they didn't take off all spider webs, went out to my back yard on that same afternoon and there was a black widow spiderweb and spider still alive. They have gotten lazy, it took them 5 min or less to spray my whole house and take spider webs off a didn't even get them all. Reps doing the service are new. Canceling my service on Monday if you want a good pest control company look elsewhere. I did try to communicate my concerns before I canceled my service seems like they don't care what the customers concerns. read more

The technician providing our service today was polite and friendly. He did an excellent job cleaning spider webs off the house and was careful applying the insecticide. We have them use organic insecticide which works well for our needs. We have been using Insect IQ for about 3 years and feel they do a good job and are reasonably priced. read more

Insect IQ is totally awesome. We had them first at a house we were renting. They helped us deal with more than just insects. When we found mice in our garage, they mentioned they have services to fight mice as well. We paid for a couple of traps, they explained how they worked and checked them every visit. When we were finally able to buy our own house we were so satisfied that we carried Insect IQ to our new address. Same GREAT service. This is where we met Tony. After one visit I knew I wanted Tony all the time. He is friendly and professional and carefully explains what he is doing every time he stops by. I called Insect IQ and asked that Tony be our permanent agent from now on. They said no problem. If you are in need of pest service Insect IQ is definitely the one you want to call. You will not be disappointed. read more

Ozzy, the technician was helpful, nice and professional! When asked to spray the garage, no problem. What a great company...

Very professional and excellent customer service. Price is very reasonable as well. Will recommend to family and friends.

Great service. Very efficient people and very professional. They came in on time. It was easy to get an appointment with them and they do their job quite well. read more

Without Question the best insect and rodent control company I have ever used!! I'm a recent transplant from LA to Modesto, and our house was over run with rats the size of Yorkies!!! A tech came out and after our first visit, the problem was nearly eliminated! I signed up for a service contract and this visit really prompted me to write about Insect IQ! Service is Amazing! Tony is a rock star! Best service ever!!! Took care of all of our needs, understood and was able to come up with a creative baiting solution for our rodent problem!!! I'm really grateful for the extra step service and will be recommending InsectIQ to everyone I know! read more

Great job today! Our home is somewhat infested with black widows spiders . Zach was the best terminator for the job. Now my family can have a peace of mind! Thank you Zach and Insect IQ for your services! read more

The team and customer service staff are superb. Responsive, polite and efficient. Effective products used and I can't recommend them more! 10/10 read more

Their guy broke 2 pots, sprayed a cloud of fumigant in front of me as I was walking inside with groceries, which I inhaled & got all over my clothes. He even sprayed the doorknob just before I walked inside. I don't think I'll use them again..... read more

Horrible customer service. Poor communication and dishonest with services provided when not home. I have cameras proving my exterior was not serviced on more than one occasion. Cancelled services and was still charged for "services" not provided. I will never use them again. read more

Service is excellent! Very happy customer! Have been using there bi monthly home pest control services for about year, best decision! All concerns are addressed. Have had them come back out and spray in between normal service dates, very accommodating and responsive! read more

Great service even in the heavy rain , thank you for addressing the interior issues.

You can't ask for nicer or more accommodating people. They do a great job and if for any reason you have an issue, all you have to do is call. They'll make it right. read more

Unprofessional and lack of customer service! They scheduled and rescheduled service 3 time's without letting us know prior each time. After 7 year's with them we have now cancelled. read more

Been using Insect IQ for awhile now for my rental and I have been satisfied with their services. Easy to talk to and always communicate through email or text. Highly recommended. read more

Very professional, and no their jobs and very informational as well. We're glad we went with them.

I had been a loyal costumer for over five years, recently have had a problem with ants. We've never had ants in our kitchen and bottom bedroom until our neighbor cut his palm trees down. We explained this to our IQ serviceman, he sprayed inside our home and outside parameter (he stated) but to no avail, it's been two months and we continue to have a problem with ants. I scheduled another appointment for service and the last technician said he will spray parameter around pool and yard but as soon as the sprinklers turn on it would wash off. I told technician we would keep sprinklers off for a week and then turn them on, the technician suggested not to turn sprinklers on anymore as it would break barrier so use water hose to water backyard. At first I thought he was joking but I soon realized he wasn't. We continued to have ants after he last sprayed. I finally texted a note to cancel service and made a follow up call to confirm cancellation of service. It seemed they didn't care but the bottom line is the service we paid for was not helpful at all which is so disappointing. I strongly do not recommend this company unless you want to throw your money away to pay for nothing. read more

They used to be fabulous. The original owners were always conscientious, punctual and helpful. I never had a single issue for about 13 years. Then they sold the company. Something happened beginning in December-January of this year. They missed an appointment and then scheduled and rescheduled. They made all sorts of excuses. And, it kept going downhill. This past service was even more absurd there was a 4 hour window. I waited at home and I waited downstairs for them. They said they came by but could not go inside because nobody was home. But, I was home waiting (I didn't even take a shower because I was sitting around waiting for them). When I called and said I was home, the door bell was working, and they could have knocked plus I would have also seen them since I was sitting downstairs he said he had a description of the property from the person who was servicing the property. I finally was so disgusted I called another company. Disappointing, inexcusable and perplexing. read more

Thank you Josh, I really appreciate you reaching out! Maybe one day I will need your services again , you will be the first compAny I will contact. If you need a pest control company Insect IQ is your best bet! read more

I called them yesterday for a quote, excellent customer service. They were honest and this morning they stopped by, took their time, did their job and left. Amazing! read more

I was referred to this company from a friend. I had plans to call many different companies throughout Modesto to get the best price, BUT when I hung up the phone with one of their employees named Priscilla, I knew I was going to chose this company. I'm still in awe and admiration for the exceptional customer service that she provided. I had about 50 questions and not only did she answer each one with such a pleasant voice,but she gave me even more information that I didn't know about what a Pest Control company can do for me. Just interacting with Priscilla alone, is enough to get 4 stars. She's the first person that i spoke with, that represented this company, and she has represented the company well! Now the quality of the services is 5 stars! I have dealt with the technician named David S. He ALWAYS has a smile on his face and answers any questions I have. He cleans the webs off of the exterior and hasn't missed any webs. He's EXTREMELY thorough in every service and patient as I try to get my dogs inside/outside the house so he can continue. I've noticed that I no longer have any pests inside the house nor outside with just the first service. Every time he finishes spraying the house, I noticed that he gets every corner and inch of the property. I haven't dealt with the other technicians but interacting with Priscilla and David S has made this a company that I will forever recommend to anyone! read more

Insect IQ has always addressed my needs. I have been with this company for a few years now and I have yet to find any issues to complain about. At one time I was an employee of two other pest control companies. I worked in sales and as a technician for a while but I would not use either of them now. read more

Very pleased with the SERVICE, the service technician was very professional and courteous. Would highly recommend them.

Omgosh! Tony is the nicest guy ever! I hit the jackpot when we get Tony, all jokes aside he is just super nice, friendly and knowledgeable! And actually cares to make my kids and my self feel comfortable again and not have to be worried about any spiders coming to give us bug bites. My 15 year old was bit but we don't know by what her room was clean! Couldn't find anything! But just to be sure and put our mind at ease he still took the time to spray under her mattress and all around in and under bed, we took the whole thing apart! WOW he's so Great!! THANKS TONY!!!! ..now we don't have to worry!!!!! read more

Great service.. I love the fact that they always return calls and do their best to please custumers. I definitely recomend them.

Tony did a great job! He was very outgoing and knowledgeable. He went above and beyond to make sure I was satisfied, and I understood what he did to take care of my issue. read more

my boyfriend & i are first time homeowners and was recommended insect iq. we had a really bad bug problem in the beginning since our home wasn't lived in & our neighbors do not get pest control treatments. we had them come out in between services to get the bugs under control. insect iq worked with us and our issues & we are now living in our home bug free! david s. was our technician yesterday. he was so professional, easy to talk to, & answered all of my questions concerning the safety of our puppy. insect iq also sends out a very informative email stating all of the products used. for my own peace of mind i researched the products and discovered insect iq uses all eco friendly and natural products that are safe for people & pets! i love that my family & my puppy is safe from chemicals and nasty bugs. read more