My husband, 2.5 YO son and myself have been to this Patient First location numerous times - usually…read morefor a daycare-spawned virus of the week. We've been met with nothing but smiles, kind nurses and patient doctors every time. I honestly prefer this location to my primary care group. To be able to walk in and walk out with medicine or a diagnosis gives me a lot of peace of mind as a Mom. To the doctors nurses and staff here, thank you so much! We don't give you enough credit. Will continue to come back when urgent care is needed in my household.

Unprofessional experience -- no courtesy to smile, listen, or communicate properly. The interaction…read morelasted less than three minutes after waiting for more than two hours.

Overall this Loudoun office for imaging radiology was very convenient to use! Walk in for the xray…read moreexams and online central scheduling for ultra sound. Waiting not even 5 minutes after manually reviewing insurance information and re reviewing info from online checkin. Debrah at the checkin office was very professional and efficient checking us in. Would visit this location again!

Quick service, good cash price when insurance would not cover imaging. Been there a few times.read more

The staff are very professional and courteous, somehow they find a way to make each patient young…read moreand old feel safe and comfortable having an MRI. I had brought my late father here many times and even though claustrophobic he seemed to be relaxed and comfortable. I honestly can not find anything negative to say, and I find it strange with everything going on, but honestly there keeping the place clean offering sanitizer and mandatory mask, taking temps and social distancing. Trying the best they can! Everyone Stay Safe out there.

The center itself and their technicians are great. I was able to make an appointment quickly. The…read morecenter is clean and well kept. The staff was professional and kind. However, it has been over 122 hours since my MRI and the physician's report has not been completed or sent to my referring doctor. The website claims 24 hours. The front desk said it "usually is done in 24-48" hours. But here I am over 5 days later without any answers. After having my insurance company come and threaten action on their part, I was finally told that my scan would be read in the next hour. So I'm not sure if I recommend them or not. I say go at your own risk of not getting results in a timely manner

I had a good experience here for an MRI. Receptionist was very friendly and informative from the…read morephone call to set up the appointment to checking in for the procedure. Tim was awesome and explained what he would be doing and how the procedure worked. He was also very very caring and asked why I was there as far as what was going on with my body and bid me a get better and hope everything works out as I left! As scared as I was this being my first MRI the staff there made me feel very at home and comfortable which made this go like a breeze!!! Thank FR you all are the best in my book!!!

Everything went very smoothly Miss Tanya took my call and…read morescheduled me within the hour of me calling the same day to schedule!!! Wow!!! I was greeted with kindness and respect. All of my information was in the system; I just had to do some forms for the visit and provide my order, ID and insurance card just in case to confirm. The environment was calm and inviting. 5/5 I would give more stars if I could!! The staff are friendly and patient with you. Bring your family and friends to this Fairfax Radiology location. Destiny my X-Ray tech was amazing and sweet, professional, and patient! You will be very pleased! Context: I have gone to other locations for MRI and X-Rays in the past and this place does X-Ray appointments!!

50+ minutes on the phone with three people and lots of music to finally make an appointment. Then…read moreFfx Radiology cheerfully notified me by email that my appointment was "successfully cancelled" for no stated reason and added "We look forward to seeing you!" No one answered at the patient relations office, although I did get a return call. Not very helpful. If the windows are broken, what is the condition of the equipment inside?

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

I went in for two ultrasounds. The tech that rendered the ultrasounds to me was courteous and…read moreprofessional, took the time to explain things thoroughly and answered all my questions. I can highly recommend Loudoun Imaging Center in Ashburn, VA.

Update in response to the manager: Your response does not address the issues I listed and reads…read morelike a generic copy/paste. I was told on a Monday go walk in Wed-Fri, only to be told you have no xray techs and don't know when you will. Get your act together. Every time I've called regarding a basic X-ray, they seem annoyed to be working. It's walk in only which is annoying for the patients, but I was told to either come in at 8:30am or call prior to coming in to check the wait time. Well thankfully I didn't just show up bc I called and was told that they don't have a tech for the next few days and they don't know when they will -- what kind of imaging center has NO TECHS for X-rays? I'll be going elsewhere bc this isn't worth the hassle or risk.

This place is great if you need an xray, really great. Brianna checked me in, was very friendly and…read moreknew exactly what she was doing, made it easy. Kim is a great technician, was very careful of my injured hand as she took the xrays needed. Sent them over to my doctor in record time, big thanks.

My doctor had a preprinted form from Virginia Heart. I needed to schedule an Echocardiogram. I…read morecalled the phone number in Fair Oaks and waited on the phone for several minutes. Before I can get an appointment I had to FAX in the referral. After faxing in the referral, the earliest appointment I could get was over six weeks away. I tried calling another Inova locations, they told me to call a central location, again they wanted the referral faxed. When I called them, it was a person at home taking phone calls. I asked to talk to a manager and the phone was disconnected. After the frustration I called UVA hospital in Prince William County. Within minutes, I had my appointment with 2 weeks, no need to fax in the referral, and I even had my copayment information. If you live in Prince William County you may want to work with a more customer oriented hospital and UVA.

I use the Radiology Clinic in Germantown AND Rockville. The front desk employees are always helpful…read moreand courteous. The technicians explain everything and offer quality care. This week I have been to the Germantown office several times. I was greeted with a smile each time. They worked hard to fit me in one day. My doctors always recommend I go there for my scans.

From the owner: You do not need to go far for high-quality imaging services. Here at The Radiology Clinic, we know…read morethat getting an MRI, PET/CT scan, Ultrasounds, X-ray or Breast Imaging can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. Whether you have a new diagnosis or are looking to follow up on your health, our highly skilled team will make your visit goes smooth from start to finish. Give us a call at 301-217-0500 to get more information about or services or to schedule an appointment.

I visited this Quest Diagnostics for a pre-employment drug screen, and the entire experience was…read moresmooth from start to finish. Scheduling an appointment online was incredibly easy, and when I arrived, the check-in process was quick and efficient. The staff was very friendly and welcoming, which helped ease any nerves. Once I provided my reference number, they confirmed all my information before bringing me back for the preemployment urine screen. They walked me through all the steps and securely locked my belonging in the cabinet so everything was handled properly. After the collection, they verified my name and the sample right in front of me to make sure everything was accurate and matched correctly. The whole visit was fast, professional, and well-organized. My results were posted to my employer quickly allowing me to start my new job shortly after. I really appreciated how seamless the entire process was. I definitely one of the most seamless testing experiences I've had. Note: Do to ongoing staffing shortage in the medical field, there isn't always someone available at the front desk for walk-ins. I highly recommend scheduling an appointment and confirming it through your phone; otherwise, they may assume you didn't show up. It's also worth noting that if they are short-handed or running behind on the day you arrive, they may stop accepting walk-ins altogether and will turn you away.

I came in for an 8:30 appointment, the kiosk doesn't work. Folks have been waiting for a long time…read more I've checked in on my phone, but nobody came out to call names or to explain why they are running late. It's been 30 minutes since my scheduled appointment time. In the past they would take you on time.