Receptionist Destiny was extremely rude to a Spanish only speaking patient. She said she's told her…read moreten times that she doesn't speak Spanish. I offered to translate and she told me that it was against HIPPA (it's not a violation of HIPPA to simply tell the patient that their other office is closing. Then she stared at me and sat back down. I told her that she was being rude and I repeated what she'd told the lady. I will NEVER come here again. First and last time.

They always run on time, the technicians are pleasant and friendly and the whole operation runs…read morereally well. I've never had a bad experience there!

Overall this Loudoun office for imaging radiology was very convenient to use! Walk in for the xray…read moreexams and online central scheduling for ultra sound. Waiting not even 5 minutes after manually reviewing insurance information and re reviewing info from online checkin. Debrah at the checkin office was very professional and efficient checking us in. Would visit this location again!

I've unfortunately had numerous MRI scans from knee to spine. Every instance has been efficient…read more Personnel are always pleasant. The changing rooms adequately sized to secure your belongings. I appreciate that they are open late to accommodate work schedules. It can be claustrophobic when inside the machine. The machine is noisy but they give you foam earplugs as well as an over the ear headphones to mute the sounds. I find the sounds are like white noise and am able to relax knowing that I won't be bothered during the procedure.

Everything was seamless from start to finish. Everyone I interacted with was professional, kind,…read moreand helpful. The pricing was transparent and straightforward, which is honestly hard to find these days. The radiologist was especially wonderful. He was patient, took the time to explain everything thoroughly, and helped put me at ease despite my nerves. The results were provided quickly and were very thorough. Overall, it was an exceptional experience, and I would highly recommend MRI of Reston to anyone looking for quality care and a great patient experience.

My primary care physician recently sent me for an X-Ray. He mentioned this facility as an option -…read morewhich is convenient for two reasons: (1) it's very close to his office; and (2) X-Rays do not require an appointment - you can walk in. Inova Imaging Center in Gainesville, VA - is located in an office building - it's on the second floor. When you arrive - before opening the door - note in this Pandemic era - there are instructions on the door - to call them at a specific phone number - before entering. I did so, answered all of their screening questions about COVID-19 - and then was told to come in. After getting all of my information into the system, I waited a short period of time - and the Imaging Technician called me back - a very nice young lady - who took care of taking the X-Rays - and I was on my way! #InovaImagingCenterGainesville

Came at 4:15pm and they were having issues with their computers so I went out to my car for 15…read moreminutes and came back and they closed early. Left work early to get an X-ray since they don't accept appointments and wasted my time.

I have tried 3 times waited on hold for 25 minutes each time to schedule an MRI…read more They are incapable of answering the phone. Rating is negative 4 stars

This place is great if you need an xray, really great. Brianna checked me in, was very friendly and…read moreknew exactly what she was doing, made it easy. Kim is a great technician, was very careful of my injured hand as she took the xrays needed. Sent them over to my doctor in record time, big thanks.

Everything went very smoothly Miss Tanya took my call and…read morescheduled me within the hour of me calling the same day to schedule!!! Wow!!! I was greeted with kindness and respect. All of my information was in the system; I just had to do some forms for the visit and provide my order, ID and insurance card just in case to confirm. The environment was calm and inviting. 5/5 I would give more stars if I could!! The staff are friendly and patient with you. Bring your family and friends to this Fairfax Radiology location. Destiny my X-Ray tech was amazing and sweet, professional, and patient! You will be very pleased! Context: I have gone to other locations for MRI and X-Rays in the past and this place does X-Ray appointments!!

50+ minutes on the phone with three people and lots of music to finally make an appointment. Then…read moreFfx Radiology cheerfully notified me by email that my appointment was "successfully cancelled" for no stated reason and added "We look forward to seeing you!" No one answered at the patient relations office, although I did get a return call. Not very helpful. If the windows are broken, what is the condition of the equipment inside?

I had an outstanding experience at Washington Radiology and wanted to recognize two employees who…read moremade a stressful situation so much easier. Everyone was welcoming and helpful. Melissa at the front desk was incredibly kind, welcoming, and efficient during check-in. She immediately put me at ease with her warm and compassionate demeanor, which made a big difference. I also want to sincerely thank Faye, the sonographer. She went above and beyond by taking the time to fit me into the schedule and, after speaking with the radiologist, she reassured me about my results. Her compassion, professionalism, and willingness to take those extra few minutes to ease my anxiety meant more than she probably realizes. It's rare to find healthcare professionals who combine exceptional clinical care with such genuine kindness. Melissa and Faye are tremendous assets to Washington Radiology, and I am incredibly grateful for the care they provided.

They are great for Mammograms, but have to get a bone dentisty test and Sterling and Fairfax have…read moreno person who can do that test, the only location in Virginia is about 45 minutes away. I now have to shedule with another radiology company. I will than have to call Washington Radioldgy for them to find my records, go pick up my records and take them to a new Radiology company. Bone Dentisty tests are pretty common for menopual woman and I find it odd they have 3 local locations and 2 don't have someone who can provide the service.

Needing a CT scan recently I found myself here. It was convenient to do so since the office I…read moreneeded this for was just upstairs. I came to set up my appointment and it was kind of easy. I filled out a form, gave them my information and insurance and just needed to wait for them to call. When they called, they were really easy to deal with. They set up my appointment with my schedule in mind. Only downside here, is that you can only do CT scans on certain days. When I showed up for my appointment, I had minimum wait. I was taken back and honestly it took me longer to walk here than the whole test did. The tech that did my scan was polite and funny. She talked me through this whole ordeal and I was ready to head back out to deal with my day. Probably one of my easiest appointments I have ever been to.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

Quick appointment, other imaging places nearby were requiring 10-14 days or longer waits. Might…read morealso be less expensive (insurance says so). The nice lady at the front desk took down the names of my different medical providers (different offices/practices/specialities) who I wanted to get the results and she assures me they would receive it the next day. She said I would also get the results of the image reading in 24 hours. This was yesterday, a little less than 24 hours, and I don't yet have a diagnosis. They did provide me a disk of the images captured yesterday and I loaded it onto a computer but I couldn't understand what the MRI images are showing. I am hopeful that my doctors will all know what is causing my pain and can determine how to best treat it. When you want to get an MRI ASAP and not have to drive further than Centreville, this place is it. (I will update later if there is anything more to provide like if the doctors are unhappy with the quality or some like that, but right now I am pleased that it was done without having to wait another week).

I usually don't leave negative reviews, but I feel a responsibility to warn other patients…read more I came here for an MRI today and had multiple concerning issues: 1. Incorrect billing information given upfront Despite the fact that my insurance portal clearly shows I've met both my deductible and my out-of-pocket maximum, the front desk insisted I owed 50% of the cost "per my contract." This is not how insurance works once OOP max is met. I was pressured to pay hundreds of dollars before even being seen, and the staff would not consider that their information might be outdated or incorrect. 2. Staff openly acknowledged ADA accessibility problems While waiting, another patient in a wheelchair was told directly that the imaging area "isn't ADA compliant" and that they probably would not be able to fit a wheelchair through the doorway. Healthcare facilities are legally required to be accessible, and hearing this was deeply concerning. 3. Poor communication and dismissive attitude Every question I asked about my benefits was met with a script instead of an actual explanation. As someone with a background in public health policy, the lack of basic insurance literacy from the staff was shocking. Patients should not be overcharged due to outdated eligibility screens, nor should they be told that the facility may not meet federal accessibility requirements. I strongly recommend verifying your insurance directly with your insurer before paying anything here, and if you use mobility aids, call ahead -- because based on what I witnessed, access may be limited.

I left this practice after two visits with my baby because they were unable to perform lab work for…read moreinfants. Additionally, the nursing care did not feel as gentle or attentive compared to what I experienced at my previous pediatric office. the practice did not seem up to date with modern technology.

Our kids have been going to Dr. Rubio since they were babies and we have had nothing, but excellent…read moreservice every time. We have a daughter with lots of allergies, and he has been great with referrals where we need them. The nurses are kind and knowledgeable and so are the front desk staff. Getting our school forms for her school was an absolute breeze and were ready in one day. The comfortability that has been built with our family is why we continue to drive to Aldie even though we moved to Purcellville almost 5 years ago.