I went in for two ultrasounds. The tech that rendered the ultrasounds to me was courteous and…read moreprofessional, took the time to explain things thoroughly and answered all my questions. I can highly recommend Loudoun Imaging Center in Ashburn, VA.

My experience with LIC went well from start to finish, from my phone call to make the appointment…read moreto the appointment for the ultrasound. All the staff were personable, efficient, and helpful. The results were posted on the patient portal within an hour. I highly recommend Loudoun Imaging Center.

Overall this Loudoun office for imaging radiology was very convenient to use! Walk in for the xray…read moreexams and online central scheduling for ultra sound. Waiting not even 5 minutes after manually reviewing insurance information and re reviewing info from online checkin. Debrah at the checkin office was very professional and efficient checking us in. Would visit this location again!

Everyone was amazing throughout the entire process. Kinda…read morelike home away from home. Thanks to all the staff I came in contact with.

I had a good experience and I would recommend. 4.5…read more Check-in was easy through the Website. Waiting to be called less than 10 minutes. To change in the locker rooms where it fell short. No where to sit comfortably, no water offered. There needs to be a cushion to sit on, too hard. Maybe a blanket.

While the staff and service were very good, the billing was not! Although they had confirmed to me…read morethat they're a freestanding radiological facility, their bill comes from Fairfax Hospital and so they bill radiological patients as Outpatient Hospital. This, of course, is a much higher copay. When I contacted them about it, they insisted that the bill was correct and refused to correct it as they stated they're a part of the hospital. If only I had known that beforehand! I must make it clear that this particular facility is located INSIDE an office building and is nowhere near to Fairfax Hospital! For this reason alone, I'd never go back there for any radiological services as I consider this to be price gouging. Only providers and insurance companies benefit from this practice.

If there were a 0 star option, I would choose it. I scheduled an appointment, but was advised at…read morethe appointement that I needed a differerent imaging procedure. They advised I didn't need to do anything, that they would handle it. Well, I never heard back. So I called and they said they had reached out to my primary care - but my PCP hadn't heard from them. I reached out to my PCP, and she sent two orders directly to Gainesville. Still, they did not contact me. I then personally faxed over the orders TWICE, and even mailed it via certified mail. Still, no one contacted me. Unbelievingly, they claimed they didn't receive the fax from my doctor, the faxes from me, or the letter. NEVER attempting to do anything at this location - complete waste of time.

This place is great if you need an xray, really great. Brianna checked me in, was very friendly and…read moreknew exactly what she was doing, made it easy. Kim is a great technician, was very careful of my injured hand as she took the xrays needed. Sent them over to my doctor in record time, big thanks.

I have tried 3 times waited on hold for 25 minutes each time to schedule an MRI…read more They are incapable of answering the phone. Rating is negative 4 stars

Everything went very smoothly Miss Tanya took my call and…read morescheduled me within the hour of me calling the same day to schedule!!! Wow!!! I was greeted with kindness and respect. All of my information was in the system; I just had to do some forms for the visit and provide my order, ID and insurance card just in case to confirm. The environment was calm and inviting. 5/5 I would give more stars if I could!! The staff are friendly and patient with you. Bring your family and friends to this Fairfax Radiology location. Destiny my X-Ray tech was amazing and sweet, professional, and patient! You will be very pleased! Context: I have gone to other locations for MRI and X-Rays in the past and this place does X-Ray appointments!!

50+ minutes on the phone with three people and lots of music to finally make an appointment. Then…read moreFfx Radiology cheerfully notified me by email that my appointment was "successfully cancelled" for no stated reason and added "We look forward to seeing you!" No one answered at the patient relations office, although I did get a return call. Not very helpful. If the windows are broken, what is the condition of the equipment inside?

I had an outstanding experience at Washington Radiology and wanted to recognize two employees who…read moremade a stressful situation so much easier. Everyone was welcoming and helpful. Melissa at the front desk was incredibly kind, welcoming, and efficient during check-in. She immediately put me at ease with her warm and compassionate demeanor, which made a big difference. I also want to sincerely thank Faye, the sonographer. She went above and beyond by taking the time to fit me into the schedule and, after speaking with the radiologist, she reassured me about my results. Her compassion, professionalism, and willingness to take those extra few minutes to ease my anxiety meant more than she probably realizes. It's rare to find healthcare professionals who combine exceptional clinical care with such genuine kindness. Melissa and Faye are tremendous assets to Washington Radiology, and I am incredibly grateful for the care they provided.

A doctor has the privilege to care for people who are sick, scared, and often both. When they take…read morethis privilege as an opportunity to instead to talk down to their patients, act coldly, and only add to an already stressful experience, like Dr. Stuart Fruman took upon himself to do, it is unfortunately a stain on the entire field. Perhaps he can take this feedback as a chance for self-reflection, and if not then he might consider another field with even less patient contact than he already has. At least this would open the way for someone who hasn't lost sight of what a privilege it is to be a comforting presence to a frightened patient.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I usually don't leave negative reviews, but I feel a responsibility to warn other patients…read more I came here for an MRI today and had multiple concerning issues: 1. Incorrect billing information given upfront Despite the fact that my insurance portal clearly shows I've met both my deductible and my out-of-pocket maximum, the front desk insisted I owed 50% of the cost "per my contract." This is not how insurance works once OOP max is met. I was pressured to pay hundreds of dollars before even being seen, and the staff would not consider that their information might be outdated or incorrect. 2. Staff openly acknowledged ADA accessibility problems While waiting, another patient in a wheelchair was told directly that the imaging area "isn't ADA compliant" and that they probably would not be able to fit a wheelchair through the doorway. Healthcare facilities are legally required to be accessible, and hearing this was deeply concerning. 3. Poor communication and dismissive attitude Every question I asked about my benefits was met with a script instead of an actual explanation. As someone with a background in public health policy, the lack of basic insurance literacy from the staff was shocking. Patients should not be overcharged due to outdated eligibility screens, nor should they be told that the facility may not meet federal accessibility requirements. I strongly recommend verifying your insurance directly with your insurer before paying anything here, and if you use mobility aids, call ahead -- because based on what I witnessed, access may be limited.

I went here because the competitor here in Centreville stopped taking the FCPS insurance. The…read morewaiting area is gross- all of the chairs are peeling and dirty, makes you not want to sit down. The front desk person was rude and dismissive, "take a seat" she told me and another woman but then helped a young man. After the waiting room was starting to fill up (past my appointment time) she asked, "ok who was first?" Luckily, it wasn't all bad, the X-ray tech was professional and quick.

I left this practice after two visits with my baby because they were unable to perform lab work for…read moreinfants. Additionally, the nursing care did not feel as gentle or attentive compared to what I experienced at my previous pediatric office. the practice did not seem up to date with modern technology.

Our kids have been going to Dr. Rubio since they were babies and we have had nothing, but excellent…read moreservice every time. We have a daughter with lots of allergies, and he has been great with referrals where we need them. The nurses are kind and knowledgeable and so are the front desk staff. Getting our school forms for her school was an absolute breeze and were ready in one day. The comfortability that has been built with our family is why we continue to drive to Aldie even though we moved to Purcellville almost 5 years ago.