Dr Singh's energy is amazing and I'm grateful we found this practice. I feel optimistic and well…read morecared for once I leave his office.

The doctor himself may provide quality care, but unfortunately, the billing and administrative…read moreexperience has been extremely frustrating. The doctor's billing company has been difficult to deal with, and when I had questions about charges for lab work associated with a wellness visit, the office staff essentially told me to call the lab myself to find out why I was being billed. I shouldn't have to act as the middleman between the doctor's office, its billing company, and the lab to figure out why I'm receiving a bill. Healthcare billing can certainly be complicated, but the responsibility for helping patients navigate charges should not simply be passed along to the patient. The lack of ownership and coordination on the administrative side made what should have been a straightforward wellness visit much more of a hassle than it needed to be. The doctor may be good, but in my experience, the backend billing and office administration are enough of a headache that I'm not sure the convenience--or inconvenience--is worth it.

Dr. Pradnya Shirsolkar has been my primary care physician for approximately 7 years. She has seen…read moreboth my wife and myself. She is very attentive to my many serious ailments, stays on top of my complex array of treatments, all the while reassuring me about the future. She has demonstrated a keen understanding of the latest medical developments, sciences, and treatment options, as well as being extremely educated and knowledgeable in her filed of study. Thank you Dr. Shirsolkar for being the consummate professional, and making the greatest impact on our the quality of our lives. Sincerely, Paul and Hang Mulhare

First of all the front desk staff cannot figure out how to run insurance properly. They never…read morebilled my secondary. I never received a bill. I was just sent to collections. UVA collections say the will call you back in 24 to 48 hours. Frequently it was longer. I left instructions on the voicemail multiple times that I worked nights and could not be reached until after 3pm. They would call at 10:30. Over 100 phone calls resulted in them telling me the insurance was billed correctly (no it was not). one of the reps asked me to send the secondary insurance to HIS PERSONAL EMAIL!!! That is a HIPAA violation. By the time they finally got the secondary information they did not have time to bill it correctly. The wrote it off and sent it to a bill collect despite my efforts. now let me tell you that i went in and had little issues initially with the practitioners. They sent me for test THAT THEY NEVER COMPLETED THE FOLLOW UP despite multiple calls From me. My wife and daughter went in. They were treated very differently. Basically they were not listened to and talked over. The practitioner there also started spouting off religious view points on stuff that was neither asked for nor relevant to the issue. we will never be returning to this or anything else run by UVA.

I've gone to this center for all my mammograms and other x-ray needs for several years and have…read morealways found them to be extremely helpful, patient, and kind. I'm so thankful there is an imaging center near me so I don't have to drive all the way to the Inova Fair Oaks hospital area.

Stay far away from INOVA if you can. I could've gotten my MRI/CT Scans anywhere but I chose INOVA…read morebecause I thought they were better. I couldn't have been more wrong. Diagnostic tests are covered 100% under my insurance but they sent me a bill for more than $1,000 because INOVA bills everything as a hospital visit (even if you never actually set foot in a hospital). There are a few local imaging centers that are very good and won't screw you like INOVA that you can use to avoid this nightmare. (Insight Imaging in Fairfax is great.) The INOVA doctors might be good but you will pay regardless of your insurance. This is a really lousy way to run a business and every doctor at INOVA is complicit.

Dr. Hwang has been our family doctor for over a decade. He covers the full spectrum of family care…read moreand has guided us through some tough medical issues. I full trust his guidance and he's never failed to give us the most accurate and honest recommendation for treatment. Finding a family doctor is perhaps one of the most important decisions you will make for your family and he's continued to exceed our expectations. He has a long track record of success and I have no issues stating that we would follow him to any practice. This is really a review of Dr. Hwang and less about the practice. I know others have complained about the front desk staff, but that position is very transient, but overall am ok with the service. I'm there for the doctor, not the person to check me in. The facility itself is very modern and parking is easy.

I needed a physical for my insurance, wanted nothing else. They told me I would have to pay for an…read moreestablishment of care appointment first before I paid for the physical. I asked what the establishment of care covered that was different from the physical which was nothing. So they wanted to charge a few hundred dollars to input my name into their system. There are greedy and corrupt doctors office and then there is this insanity.

I was misdiagnosed during my visit. The provider I saw told me I had an ear infection and…read moreprescribed antibiotic drops, which didn't work. When I followed up with my primary doctor, I was told the issue was simply earwax buildup, not an infection. The provider spent less than a minute with me and barely spoke during the visit, which was very concerning. The only positive part of my experience was a staff member named Sophie, who was helpful and professional. What I find especially frustrating is that I later received a follow-up call--not to address the misdiagnosis, but to ask me to come back in for another visit to check my ear. Overall, this experience felt rushed and unprofessional, and I do not have confidence in the quality of care provided here.

I'm very disappointed with my experience at Night Watch Urgent Care…read more I was feeling sick and needed help, so I made a virtual appointment for 2:00 PM. The system asked me to fill out all of my information, including my insurance and credit card details, which I completed through the portal. I joined the virtual waiting room and waited about 20 minutes, but I had to step away, so I canceled and made another appointment for 2:30 PM. I joined the waiting room again and waited until 2:46 PM, then called the office to ask how much longer it would be. At that point, the receptionist asked me to verify my insurance and said they could not see it, even though I had already submitted it through the portal. That was very frustrating. Then they said they could not find my file at all. My issue is not even about paying out of pocket. I had already provided my card information and was willing to pay if needed. The problem was the poor communication and disorganized process. If there was an issue with my insurance or file, someone should have contacted me instead of leaving me sitting in the virtual waiting room with no update. This whole experience was ridiculous and added more stress when I was already not feeling well.

I really didn't want to write this review as everyone deserves a second chance. About 3 months ago…read moremy wife and I visited this office for congestion and cough. Upon arrival there was a rude assistant with Spanish accent that tried to help us but took way too long. We were told that our appointment was with a MD, but when we got there we were told that a PA would be seeing us. I'm not even sure if it is legal, but two patients were put in the same room for examination by that same assistant and asked as question about our health AT THE SAME TIME. They gave us a strep test and a flu test. The strep test was done by the the rude assistant at the same time, I am not even sure which test was for which patient, the flu test was done by a different assistant. She came in the room while both of us were sitting and without explaining or anything she just shoved the long q tip in my nostril, it was extremely uncomfortable. I wish she would have told me so I could at least mentally prepare myself. These assistants were savages. Then we came up front to pay and the same assistant was arguing with some lady behind the computer about something was not being her job in front of all the patients. The whole vibe was negative. The place didn't look so clean and the front desk is super messy. Second week of January 2020 I go back to this place. I call during normal business hours but no one picks up, I called again still no one picked up. The third time I called and someone picked up only to put me on a 10 minute hold. I wish they took my number and called me back or asked me to call them in 10 minutes. The person who picked up said "can I put you on hold", before I responded I was put on hold. I made an appointment and upon arriving I didn't see the previous assistant up front and was being see by a MD. Front desk was still messy but had a couple of girls that seemed like they were working really hard. I asked them to send my medication across the street to Walgreens. I was seen by the doctor who seemed to be in a hurry throughout the whole time. I felt like I was being rushed out of that office. She prescribed me two different medications. Finally I got out of there and went to pick up my medication at Walgreens. The pharmacist informed me that there was only one medication sent over to them by this doctor. I called Dr. Kanika's office but it seemed like the office was closed. The next day I called at regular hours but no one picked up. I got a notification from Walmart pharmacy. I am not sure why they would send my medication to TWO DIFFERENT pharmacies. I had to go all the way to Dulles to pick up my medication from Walmart pharmacy, after I clearly mentioned to them that I wanted my medication sent to Walgreen across the street. All of this could have been avoided if the doctor paid close attention to the notes and details of her patient and if they are in a hurry to leave the office, they shouldn't schedule their last patient at 4:30.

If there were anything less than 1 * I would have given that for dr kanika govil, worse dr…read moreunprofessional not concerned not knowledgeable very rude mean so as her stuff one of her nurses who did my moms blood work yelled and rolled her eyes at my mother. My mother was literally crying bcz she didn't understood the nurse, I would never go there bcz they r all there for money not to do their job, they call u multiple times for different test which they could do it all at once, I went to see the dr they took 49 mins to let me know that they r still on the phone to verify my copay with my insurance company which they could easily billed me for it at later time instead of taking the other patients who came after me, they r not friendly they r rude mean and only there for the paycheck, I hardly use the word HATE but I HATE going to dr kanika or her stuff, worse place worse ppl