The place was clean, COVID guidelines were in place. You need to register online, they do not have…read moreforms for you to fill out. It all online, quick and easy: appointment time slots to choose from, personal info, insurance info, pictures of lic and ins. Card, etc. Staff was very polite and very knowledgeable. Time was long but it was to be expected with the questions, COVID test (20 min. wait time), exam (15-20 mins.) and X-rays (20 min wait time) : 2 hours. I left very happy with everyone, everything and diagnoses and treatment plan. Would definitely return for care when it past regular doctor hours or appointment is not available right away. I recommend this urgent care.

I was misdiagnosed during my visit. The provider I saw told me I had an ear infection and…read moreprescribed antibiotic drops, which didn't work. When I followed up with my primary doctor, I was told the issue was simply earwax buildup, not an infection. The provider spent less than a minute with me and barely spoke during the visit, which was very concerning. The only positive part of my experience was a staff member named Sophie, who was helpful and professional. What I find especially frustrating is that I later received a follow-up call--not to address the misdiagnosis, but to ask me to come back in for another visit to check my ear. Overall, this experience felt rushed and unprofessional, and I do not have confidence in the quality of care provided here.

The receptionists were welcoming and the office was clean!…read more I saw Natalie Arias for a physical, and general health concerns. She was attentive, kind, and genuinely comforting. I felt safe opening up about my concerns and struggles, and she listened carefully, provided thoughtful guidance, and made sure I had a clear plan to build on. I never felt rushed, and her resourcefulness and care made the appointment truly meaningful. Everyone needs Natalie on their team--thank you so much!

Not sure what happened here... my son had a great experience. The doctor told him to go back to do…read morethe bloodwork 2 days later. So not only did he plan to do the bloodwork, but booked a specialist who depended on that appointment that day that was 1.5-2 hour drive from our house. Super disappointed, now we are back starting from the beginning, no specialist as that appointment is lost. Prior to this I had booked an appointment for my daughter on Friday who is back in town from college. I am glad my son took this picture so we don't waste anymore time driving to doctors. Now she leaves on Saturday. Why are you taking appointments and not canceling them? We live 40 minute drive from this doctor's office and no notice of this office closing!!!!

My daughter was sick and our primary doctor was booked. We stumbled upon this urgent care by…read moreaccident. The receptionist was kind and helpful. The wait time was about 15-20. Once seen, the nurse was great! She asked lots of questions and listened attentively while my daughter described her symptoms. The doctor was warm and welcoming and provided great care. My issue occurred days later with billing. I provided my debit card when paying the co-pay, the representative asked if I wanted to use another card for the initial $27 and final $120.92 payment that would occur days later. I gave her a credit card for both payments and she told me she never uploaded my debit card. Long story short, she used both cards debit and credit to take the final balance which was drafted 3 days apart for $120.92 twice. I don't mind paying my bills but don't like to be double charged. I called and was told I may get my money back. It's been almost 45 days and no refund. I finally called again and a nice rep says she is initiating my refund. This was one of the most frustrating experiences. I hope this doesn't happen to anyone else. There needs to be an easier way to resolve these types of issues.

I've been here countless of times and honestly I feel like it's a hit or miss if I get good care or…read morenot. The nurse was very sweet and the doctor was useless. The doctors name is Anita and I will not be returning here because of her. First off, she's recording everything being said which I found odd. I've never seen that before. She didn't look like she was paying attention to what my concerns are. She kept rolling her eyes. If this is how you treat patients than I'll go to another doctor. DO NOT GO HERE

Stone Springs ER caught something that INOVA Loudoun/Lansdowne missed and their ER and ICU staff…read moresaved my life and then worked with me as I recovered over the next week. The ER had me back and settled quickly, working on pain care and stabilizing me but I don't remember much. They were wonderful but I only remember B, who listened to me and pushed the needed meds slowly. They were professional, caring, kind, and attentive. Even the housekeeper (Mrs. H) was rooting for me and stopped to take a little time to ask me how I was feeling. The ICU Nurses and Doctors were amazing. Both the ICU Director K and Nursing Director H dropped by. K stopped by to touch base and answer my wife's questions a few times. K was absolutely wonderful. N (great young man!), L (she explained everything and was awesome), S (amazing), V/H, G, E (amazing teaching nurse) and her student S. We had one hiccup that they owned and worked through. The physician team was stellar and worked diligently with the nursing team to treat me. I could not have asked for a better experience. Plus, I am alive today because of their care.

Saw Dr Layla's Shali . She was very good . Explained on details . Suggested a portable machine to…read morecarry she chose the machine home for us . I highly recommend her .

Dr. Hwang has been our family doctor for over a decade. He covers the full spectrum of family care…read moreand has guided us through some tough medical issues. I full trust his guidance and he's never failed to give us the most accurate and honest recommendation for treatment. Finding a family doctor is perhaps one of the most important decisions you will make for your family and he's continued to exceed our expectations. He has a long track record of success and I have no issues stating that we would follow him to any practice. This is really a review of Dr. Hwang and less about the practice. I know others have complained about the front desk staff, but that position is very transient, but overall am ok with the service. I'm there for the doctor, not the person to check me in. The facility itself is very modern and parking is easy.

I needed a physical for my insurance, wanted nothing else. They told me I would have to pay for an…read moreestablishment of care appointment first before I paid for the physical. I asked what the establishment of care covered that was different from the physical which was nothing. So they wanted to charge a few hundred dollars to input my name into their system. There are greedy and corrupt doctors office and then there is this insanity.

Dr. Pradnya Shirsolkar has been my primary care physician for approximately 7 years. She has seen…read moreboth my wife and myself. She is very attentive to my many serious ailments, stays on top of my complex array of treatments, all the while reassuring me about the future. She has demonstrated a keen understanding of the latest medical developments, sciences, and treatment options, as well as being extremely educated and knowledgeable in her filed of study. Thank you Dr. Shirsolkar for being the consummate professional, and making the greatest impact on our the quality of our lives. Sincerely, Paul and Hang Mulhare

First of all the front desk staff cannot figure out how to run insurance properly. They never…read morebilled my secondary. I never received a bill. I was just sent to collections. UVA collections say the will call you back in 24 to 48 hours. Frequently it was longer. I left instructions on the voicemail multiple times that I worked nights and could not be reached until after 3pm. They would call at 10:30. Over 100 phone calls resulted in them telling me the insurance was billed correctly (no it was not). one of the reps asked me to send the secondary insurance to HIS PERSONAL EMAIL!!! That is a HIPAA violation. By the time they finally got the secondary information they did not have time to bill it correctly. The wrote it off and sent it to a bill collect despite my efforts. now let me tell you that i went in and had little issues initially with the practitioners. They sent me for test THAT THEY NEVER COMPLETED THE FOLLOW UP despite multiple calls From me. My wife and daughter went in. They were treated very differently. Basically they were not listened to and talked over. The practitioner there also started spouting off religious view points on stuff that was neither asked for nor relevant to the issue. we will never be returning to this or anything else run by UVA.

An Exceptional Experience -- Truly Caring and Compassionate Professionals!…read more I have visited this emergency room twice this year, and I can honestly say that my experience today was exceptional. From the moment I arrived, I felt genuinely cared for and treated with kindness and compassion. The nurse who took care of me was wonderful and even brought me warm blankets to make me feel more comfortable. The CT scan staff were also incredibly nice, professional, and reassuring. I especially want to recognize Dr. Kent and Nurse Timothy, who were truly outstanding. Nurse Timothy is honestly one of the best nurses I have ever met in my life. He was caring, professional, patient, and exceptionally kind to both my husband and me. The way he treated us made such a difference during a stressful and vulnerable moment. Sometimes, emergency rooms can feel cold and overwhelming, but this experience was completely different. Thanks to Dr. Kent, Nurse Timothy, and the entire team, I felt like I was surrounded by true professionals who genuinely cared about my well-being, rather than just trying to get through their patients. Thank you for reminding me what compassionate healthcare should look like. Your kindness, professionalism, and humanity did not go unnoticed. I am incredibly grateful for the care I received today, and I hope this team receives the recognition they deserve!

Came for a scheduled CT scan and had to wait for an hour and forty five minutes. The technician…read morewho came out was extremely rude and unprofessional. I left and rescheduled elsewhere. There's no way I would ever trust that technician with my scan information to be accurate after her deplorable demeanor. Never again will I schedule a scan at this location. Extremely unsatisfactory care.

I have been going to this practice for about 12 or more years. I am always able to get a last…read moreminute appointment and I like their facility. Parking is very easy at both locations but even better at Brambleton. I have never had to wait long in the waiting room nor in the examination room. If I had to say anything negative it would be that it is hard to see the main doctors. There are some that are very good such as Dr. Yang and Dr. Cohn but you need to plan out your time to see them. I've gotten lucky to have the physican assistant available for most of my appointments and she does a great job. I would definitely recommend Amy Oppelt.

The office staff and my nurse were beyond amazing. The experience with Dr. Natasha Simmons Wyllie…read morewas completely horrible. I have never been more unheard and not helped. As a patient here since 2009 please see the Ashburn office. This Dr only wanted to leave the room. I do not recommend.

The staff is very rude to us every single time we are there. except the Dr. was nice this visit,…read moreI'll give her that much. We won't be back, I have zero confidence they care about my children. This was the last chance. It's very sad, especially when your child is sick all you want is someone who actually cares and is kind.

Before my May 28, 2025 visit, I asked the front desk if my annual physical would cost anything…read moresince my last one was less than a year ago. They assured me it would be covered. Weeks later, I got a bill for $211.21 because my insurance denied it for being within 365 days of my last visit. I would have rescheduled if I had been told the truth. Despite explaining the situation, the clinic refused to adjust the bill, citing a generic form I signed. This was their staff's miscommunication, yet I'm left paying for it. If you go here, double-check everything with your insurance yourself -- verbal assurances mean nothing. I would not recommend for anyone.