I went there on a weekend evening, and they still took time to see me. I had a complaint that…read morebothered me for the last 24 hours, but it was not at the Emergency Room level of risk. Dr. Alykhan and his assistant were thorough and professional. He took time for a full exam. I am pretty experienced with seeing doctors and I would rate this as excellent care quality. I recommend him.

Arrived at 10:02 happy to be one of the first ones there (2 people ahead of me plus one being seen…read moreby doctor already) only to be dismissed by front desk saying she'll be with me shortly and to take a seat. By 10:45am after sitting and witnessing the clear incompetence by the front desk lady whoseemed overwhelmed by simple tasks like making a photo copy I decided to leave and not waste any more of my time time. Considering it is an urgent clinic and not even being checked in for 45 mins on a non busy morning i felt like I needed to share this experience. Thankfully my condition wasn't too serious. Surely the doctor is wonderful from what I read but he needs a front desk coverage that mirrors his professionalism and skills.

BEWARE!!!! Don't use a credit card at this place they will keep charging for the same worthless…read morevisit time and again. There is a real emergency room at Lansdowne Hospital just a few miles away, and like I said before unless you get hit in the parking lot by a unruly driver (I would still recommend you think twice) go to Lansdowne where they wont rip you off with predatory contracts, and unsavory billing methods. Hopefully their will be something useful to the community moving in when they file Bankruptcy. Their business practices are criminal to say the least. Fat-cat business managers telling young uniformed employees what to say because they do not have the fortitude to pick up the phone and talk to disgruntled customers. If you work here there are so many other places you can work. Why waste your careers on such a uncaring company.

Do not waste your time or money here! They are not thorough or helpful. I'm a day away from having…read moreinsurance but needed care for a blister that became infected on my foot to the point where I couldn't walk! My fiancé and I showed up promptly at 8:30 am on Saturday 7/27. We payed $200 for the service upon entry. We were seen very quickly as we were the only ones there that early. The doctor looked at my ankle and touched it in one area which hurt and she just said, "ok, I'm going to put you on antibiotic". She left the room and that was it! No diagnosis nothing! The nurse came back in with two pieces of paper. My diagnosis was Cellulitis which can be very serious! My mother was hospitalized for it once before. I started the antibiotic immediately and by the following day (today) I had spiked a fever of 102.2 and had many aches. I called for advice as my paperwork says that I should "return for a final examination in 7-10 days or sooner if signs of systemic infection (eg, fever with expanding cellulitis) or abscess recurrence are present". I explained my symptoms and was merely told that I should go to the hospital for bloodwork if I'd like. I've already spent $200 at this point and was given no verbal instructions on how to care for this or signs to watch out for. I called back to ask for answers to my questions since I had spent $200. This was at 3:15 and they told me that they were very busy and would call when they can. My life could be in danger and I think I deserve instructions and answers before I go pay through the roof hospital bills during my insurance lapse before my new job which starts tomorrow! If I was going to have to do that anyway I would have gone there first and saved myself the initial $200 at urgent care! Fast forward to 7/31 the infection got worse! I went to Patient First where the customer service was superb and it's much more affordable paying out of pocket. After blood work and changing my prescription to the correct one the amount was lower than what I paid at Express Care for nothing positive! They had put me on the wrong meds at Express Care and even after experiencing many of the serious side effects they advised me to continue use of the meds they had prescribed. Very unhappy and I want my money back!

Excellent care from dr and staff. Dr Beckwith is a good listener and always makes you feel…read morecomfortable. Dr Beckwith is very thorough. I highly recommend her every chance I get!!

Dr. Roshelle Beckwith saved my life. Years and years of misdiagnosis and wrong prescriptions by big…read moreand reputable names out there, all of a sudden was a simple issue that she found in me. I can't thank her enough for the rest of my life... hospitals like UVA and VCU should be almost ashamed for misdiagnosing me for years

Been a while since I had to visit this location. Very quick pre-registration and once I arrived…read moretaken back for an evaluation. Heidari, Rezvan, FNP was thorough in her exam and ordered up an in clinic treatment , then ordered meds to treat me. Great service. Only advice was my aftercare note had some more OTCs to take and I wish I had been told those before leaving so I could have picked up at Harris Teeter. Strong recommend though with this FNP.

I went today after experiencing extreme shoulder and neck pain. I was recently diagnosed with an…read moreear infection and that it was because of that. First, the NP didn't even do a full assessment, didn't even look in my ears. She stated that my pain was from my muscle and offered me a sling. I stated I don't need a sling and that is not what is going on. I left and went to UVA urgent care in Bristow and they did an X-ray of my neck and found a protrusion which was causing a neck spasm. The doctor at UVA also changed my prescription to a stronger medication because of the amount of fluid in my ears. I left this office with no help, no answers, and lack of proper care. Very dissatisfied.

Well I'd recommend it! So many recent bad reviews... but Front office was nice and Dr Eden? Had the…read morekindest bedside manner and my mama heart felt seen. Baby girl was slumping over feverish and lethargic and I could see it in her face that she cared about my girl. Grateful for choosing them today.

Have been here previously and always a great experience. However, this last time was not. Both…read morethe RN and doctor were rushed, both seemed to have a chip on their shoulder and brushed off our concerns. Considering this is a clinic for kids, I would have expected a lot more patience and much better bedside manner to both the kids and the parents.

If you are 70 or older, don't go here by yourself. You may need support. I went to get an xray…read moreof my wrist and the attending doctor wanted to send me to the emergency room--which I knew was unnecessary. The admitting nurse was ok, tho I had to ask for my "vitals" results. The registration staff could have been more helpful. I ended up walking out with no service done.

Merchants of Health. I'm extremely frustrated with how…read morePatient First (Leesburg, VA) handled my recent prescription refill. Despite having an ongoing prescription and following all prior instructions, my request was denied with no clear explanation or follow-up. This lack of empathy and disregard for patient care is unacceptable--especially when it involves essential HBP medication. Denying a refill without a valid reason or proper notice is not only unprofessional but potentially dangerous. I expected responsible care and basic respect, but this experience has shown me that Patient First (Leesburg, VA) falls far short. I mentioned to them that I'll be returning as soon as my health insurance is reinstated, and still I just had a negative response. I've been on this medication consistently for the last four months, which was prescribed initially at this location, and depend on it to manage my blood pressure. Their failure to authorize the refill left me without medication for several days now and counting.

This Ashburn walk in clinic has the worst customer service. They have really rude staff and a half-…read morebaked Nurse practitioner who has no people skills over there

HORRIBLE EXPERIENCE- walked in needing help with Asthma and inability to breathe.. the nurse…read morepractitioner was unable to see the physical distress I was in.. I walked out mid way through.. she never even listened to my breathing. She was going to prescribe a muscle relaxer for the pain caused by the fact that I was unable to breathe due to the distress I was in. I left went directly to an urgent care.. I had bronchitis and pneumonia in my left lung. The whole thing borders on malpractice.. a MUSCLE RELAXER !! She is inept and has NO business treating patients..

We have used this urgent care multiple times for acute needs for my family and have always had a…read moregreat experience with professional providers who know exactly what to do. The online rating does not match the excellent service this urgent care provides.

The sign said walk-ins welcome but they told me they are not taking any walk-ins; and recommended…read moreme to come back tomorrow at 8am when they open. I saw another couple left with angry expressions on their faces quickly after they talked to the front desk when I walked in. It was not even 7:30pm and they closed at 8pm. Not sure if it's normal for urgent care to turn down patients 30min before closing but they disappointed 4 customers/patients within 3 minutes.

Natasha, Ayesha and Dr Osman were phenomenal. They got me on a holiday despite being overwhelmed…read moreand short staffed that day! Exceptional attitudes and motivated to help people! Thank you Team!

I nothing but horrible experiences with a nova of any kind. I definitely would not recommend them…read more Their their type of care is horrible. The quality care is horrible. Had nothing but issues with them!! I would definitely not use INOVA for anything at all!!!!