Despite all the raving reviews this business receives, I have to warn any future customer about the lack of quality/precision work and ethics. Unfortunately I had to experience a shabby outcome of a small and easy project: install short walkway, three steps in front of house, lay out a small sitting area with pavers and install 4 TechoBloc steps in back. None of these 4 items was done professionally, and despite the claims, that the owner himself does the work with helpers, he only come once a day to collect partial payments. As I was not able to supervise the job and guide the Latin American workers (with limited English skills) towards correct color matching of material, installing stone tiles with spacers (!), cleanup after a day etc., I returned after a trip to an appearance of amateurish quality. The attitude of the business owner changed from being helpful before the job assignment to being defensive and aggressive towards the clint when confronted with the obvious flaws. After one of his temperamental anger outburst - at which time is became necessary to call the police (!) - he agreed to correct some of the issues and I selected and paid for the replacement material to ensure a professional outcome. However, he wrongly assumed I would pay the remainder of the balance in cash BEFORE the completion of this project, and he left in a hurry with my material! He suit me in small claims court, and unfortunately the judge was swayed by his lies despite my photo library of proofs (that's another story).
I seriously warn any future customer of this business to even consider the perhaps reasonable fees, because in the end, the "craftsmanship" is not what he claims it to be and what other customers keep applauding in reviews. Perhaps they are not even valid entries, but self-produced comments?? read more