Excellent service. I don't write many reviews but this place deserves recognition. I've bought 4…read morepairs from them and they are always affordable, fast, and very friendly. They have fixed a pair for me that was out of warranty for free and they are far faster than anywhere else. They also have a similar selection of places that charge twice as much.

Always friendly and fast most of the time with a decent selection. However it's typically to sale…read moreyou something to include a warranty that is non existent. They will replace, broken or lost except they don't. You pay the extra warranty but they can't help you if the poly lens (which is also a scam) gets scratched same week or a kid loses or breaks them. That is the catch on the good prices.

Absolutely the best. SO efficient. Everyone was so kind and knowledgeable. I felt so comfortable…read morethere. I'm so glad I found Tri-State Optical Center after just moving to Rogers from California. I would HIGHLY recommend them for all your eye needs. DR. Thompson is the best.

as told all was covered, diabetic eye exam and glasses Then…read moretold you don't take my insurance I never got glasses and received a bill for $70.00 dollars,minus the $180.00 billed to insurance you said you don't except. Giant scam ripoff

Had a great experience at Bentonville Eye Care! The doctor was excellent and took the proper time…read moreto explain everything thoroughly without rushing. The entire process from check-in to exam was smooth, organized, and the staff provided really nice customer service. Highly recommend!

I've been going to Bentonville Eye Care for 15 years. Great people!…read moreHighly recommend!

Great service inside the store. There are a lot of different frames to choose from and in different…read moresizes. One of the cons is if you need to talk to someone in the actual store, location, you can't reach them. Your call is directed overseas and they will not put you through to the store where you are doing business; I really don't like this. I like to be able to talk to someone that I have talked to inside the store not someone who I have trouble understanding. I did not have a complete prescription from my optometrist's office and had to get that and was told that I could email it to someone inside the actual store. Now I cannot make contact with that person and I want to see if my prescription has been received. This is an edit to the original review. I have been contacted and a CS manager with Warby Parker is helping me work through this situation.

Great service, excellent selection, and prices are way below what I have paid in the past. They had…read morerow after row of choices and the ability to show different colors and widths. Best of all, they take my insurance where most places won't.

I want to give a shout out to Tommy who works at the vision center inside the Walmart store #1 in…read moreRogers. First, he gave me an honest opinion when I was picking out and trying on glasses. He is very kind and welcoming. He has a friendly smile and listens to you with respect. After I picked up my glasses just a few days later, I went back twice to have them adjusted, and was glad Tommy was there to help. And he really did help! Not only are the glasses very fairly priced at this store, I got them in a few days and Tommy was very accommodating. I give this store a thumbs up and highly recommend it to anyone shopping for glasses!

I went in for a new glasses frame because my fiance accidentally broke mine in half. The older…read morewoman at the front desk was not anything near delightful. She just seemed like she hated her job and everyone that came into it. Made several unnecessary remarks about the condition of my broken frame and honestly just made me feel like I was stupid and unimportant. Then her co-worker asked what frame I'd be interested in having to which I responded "I'm not sure, probably something similar to the one I had." He then proceeds to pick my frame for me. Didn't even give me any options. A bit later he returns with my new glasses, puts them on me, and asks how they fit. I told him they were a bit tight and all he said back was "it just seems that way because of how terrible of a condition you let other pair get into. Too stretched out." Well okay then... I walked away embarrassed and not satisfied with their customer service at all.

Dr. Bell is a great asset to the staff. He listened intently to me and provided solutions and…read morealternate ways to help me see better. Thanks Dr. Bell and staff

Let me begin with the fact that yes, this place is going to be more expensive. But what people are…read morenot explaining is how advanced the technology is within their locations. My entire family wears glasses, and my son has had glaucoma since he was 12. I have been to eye doctors across the entire US, and this is one of the most advanced non-surgical facilities I've ever stepped foot in. As for the a comment claiming this doctor lies or misleads people to get more money out of them, hogwash. If they wanted to scam anybody, they could've done exactly what every other doctor has been doing to my son for years. It turns out my son isn't supposed to be wearing glasses at all due to his specific combination of eye conditions. This doctor could've easily let us continue paying for glasses and contacts that were never necessary, like every other doctor has. They chose honesty instead.

OK. The first time I went here, to get a diabetic eye exam referred to these guys by Community…read moreClinic I got the exam and then my eyes were so dilated I couldn't see ANYTHING but blurr and they let me choose a pair of glasses and when i finally got my glasses they were sooo ugly. :( But this time my mom came in with me and she helped me choose a way better pair and um well. I'm wearin them now! haha and they are good ! So i'm happy. Just maybe don't try to pick your new frames blindly.... I looked like a female dahmer for a year. :| the decor is nice, the arrangement of the building is ..interesting, with like multiple different waiting rooms, a separate area entirely for the glasses, and then a area for exams and a entire other separate area for surgeries. I can't speak to the surgery side of things, i have not had surgery on my eyes before. Hopefully i wont..but i mean u never know. Anyways um it's agood place and the doctor was really nice and made it easy to follow directions. the receptionists were quick to respond to each patient and the paperwork you fill out when you get there is minimal enough that you can finish it before you get called back by the nurse for your preliminary eye exam. The nurse i had was also very accomodating to me and she was patient when I had trouble figuring out how to use the little vision tester box. overall it's a great place, but its the only eye doctor ive ever been to so im just gonna rate it a 4 since i dont have anything at all to compare it to.

I appreciate that Dr Waggoner has taken with my diagnosis. I have no problem with the knowledge and…read moreconcern exhibited by Dr Waggoner. My rating is because it's impossible to get a return call from this office in Rogers. TWO TIMES I have not received a call back. The first time 4 days and 3 messages from me. This next time I relayed to the person on the phone that I need help with all of the medications and which I should still be taking along with the newest med. I feel this is kind of important. So I guess I'll have to make that decision myself and cross my fingers it's ok.

I just had my third yearly eye check and contact fitting with Dr. Dinwiddie. I love this office…read moreand the entire staff! They make you feel welcome from the phone call to make the appointment, until you walk out the door. Super friendly staff and a cute office that is squeaky clean. Dr. Dinwiddie is very professional, knowledgeable and friendly. She never makes you feel rushed and takes care to address any concerns. They are doing a great job to keep the office moving through Covid and will walk you through the extra steps to limit contact with others. They have a great selection of frames, if you are looking for new glasses!!

I have not been to the optometrist here yet, but I did pop in to check out their selection of…read moreglasses. I love their variety of brands here. It can be hard to find stylish and unique glasses around this area, but they deliver here! I definitely will be coming back!