My whole family has been using them for years-the staff are all kind and helpful, and the doctor is…read moreextremely knowledgeable and great at listening and explaining things. They are able to get you in quickly when needed. Very grateful to have found them!

So I called about 30 minutes ago to ask two simple questions and then schedule an appointment to go…read morein for new glasses. I was completely rushed off the phone. The girl at the front desk could not answer my questions so I thought maybe she was in training. If she's not, then she needs better training. I asked if they were busy, so she ended up putting someone else on the phone who was bent on telling me NO to everything that came out of my mouth. She didn't even know what my questions were. So, I got part of my question answered but the rest was downhill from there. It was like they were trained on telling customers the word "NO" to everything before it even comes out of their mouth. Now it feels too awkward to call back for an appointment.

Bobby is a thorough optometrist. The staff is great, and I have never waited in the waiting area…read morepast my appointment time. I see the security certificate has expired, makeing it risgky to enter financial information. I wanted to pay my invoice oline, but I am hestitatnt with the security certificat expired.

Dr. Bobby Decker gives a very thorough eye exam. His staff is courteous and friendly. Dr. Decker…read moretakes his time and does not rush through your eye exam. He has taken care of my family and friends for many years. You won't find an eye exam this thorough anywhere else in NWA.

I Absolutely love this place! I've been wearing glasses…read moremost of my life. And as a U.S. Marine I have traveled all over the world and lived in several different countries, as well as different Cities and states here in the U.S. I have been to so many different optometrists offices both on military bases and civilian land. When I first came here, I got a bad vibe, and felt a little different about the customer service I received from one individual employee. I also had to deal with her on my return to pick up my glasses and was not happy with the level of customer service at that point. But as it is everywhere in every business, one employee does not define the overall quality of care you will receive from that business. And upon rearning 6 months later, I received what I believe was the best care. Now, I've been with this optometrist for 5 years, and I can honestly say that they are my favorite. I can't even imagine going anywhere else. And every time I return there is at least one new staff member that outshines the last one in customer care. The services are great. The quality is great. The customer service is great. Great job, centerton family eye care team Five stars all around

We have been patients since they opened. Laura can't seem to…read morefile a claim with our insurance provider correctly. When you try to get it corrected, she responds with rudeness. This happens after every visit. Her incompetence is everyone's fault but hers. If you don't have Delta insurance, go elsewhere.

Very condescending. I've seen him be extremely rude to staff worker…read more in the front office. Needs to drop the superiority attitude.

i had went as a new patient for yearly prescription check in and they were the most unprofessional…read morepeople from the moment i stepped into the office. i come in and check in, then waited 45 mins after my initial appointment for them to tell me i had paper work to fill out, took up so much time. mind you, there was nobody else in this office. i finally go in after an hour and a half of waiting. they had changed my prescription drastically, which i understand that they want the weakest, they made that clear, and still see 20/20. i've been wearing contacts for 6 years, and i know my eyes. these people made me feel stupid for telling them differently, as they might have the instruments but i'm the one wearing the contacts. it made no sense to me as they had me come in and try the contacts out for a week when you know and immediately can tell the difference? i told them that the initial appointment. i had to go back in after my contact follow up to tell them i want my prescription that I FEEL comfortable with. my prescription still isn't perfect but i couldn't waste my breath on these people. why be an optometrist or doctor or anything in that type of profession, and NOT LISTEN TO YOUR PATIENTS. that is what lost all respect for them. it was like pulling teeth, also mentioned i needed to get glasses the same day and when i got to the place i had to get glasses from, they had to call the optometrist office to fax over my glasses prescription which is the same as my contacts. a waste of time for me and they have lost 3 patients now from my family. unprofessional, unfriendly. DO NOT RECOMMEND. no wonder why their office is so empty.

Let me begin with the fact that yes, this place is going to be more expensive. But what people are…read morenot explaining is how advanced the technology is within their locations. My entire family wears glasses, and my son has had glaucoma since he was 12. I have been to eye doctors across the entire US, and this is one of the most advanced non-surgical facilities I've ever stepped foot in. As for the a comment claiming this doctor lies or misleads people to get more money out of them, hogwash. If they wanted to scam anybody, they could've done exactly what every other doctor has been doing to my son for years. It turns out my son isn't supposed to be wearing glasses at all due to his specific combination of eye conditions. This doctor could've easily let us continue paying for glasses and contacts that were never necessary, like every other doctor has. They chose honesty instead.

I went with a friend to her Dr. Morris eye appointment He is a wonderful eye doctor and listened…read morepatiently to her concerns. Dr. Morris described what the scan had shown and fully answered her questions. The staff were polite, friendly and professional. My friend selected new glasses with Gene's considerable help. He respected her budget and they found a lovely pair of glasses that enhanced her face and were comfortable. Definitely recommend Parenti-Morris Eyecare.

Excellent eye care clinic. Easy to schedule and the doctor is on time. All of the staff are…read morefriendly. I highly recommend.

I love Dr Brandon. He is helpful, compassionate and approachable like doctors are supposed to be…read more He is my favorite! I have seen him for 30 years. He is the absolute best. Always makes me feel welcome and special. I never feel my needs are unreasonable.

I had a great experience here- they were quick and efficient! Everyone was so kind and helpful…read more Recommend you to come here if you need anything eye related!

Loved it! They got me in and out quickly Super friendly…read morestaff Affordable They didn't try to sell me things I don't need And they're even going to ship my new glasses to me in another state. The doctor explained everything and worked quickly.

I'm done dealing with rude receptionists. Our family will be looking for a new eye clinic.read more

I drive over 90 miles to see Dr. Netzel, and find the level of care and professionalism I always…read morereceive well worth the drive! CRT vision therapy has been life-changing!!