No purchase made with this business but I appreciate their responsiveness and answers to all my…read morequestions. overall good communication!

Great product and great customer service. My wife and I love our new entry door. Highly recommended.read more

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.

Came and did a the job MUCH CHEAPER than any any one else. Did a GREAT job, and more than we had…read moretalked about... and would only take the $$$ we originally talked about. Can I give 6 stars... who do I talk to about that????

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

Great price, excellent service and installation and followup. Highly recommended. They installed 15…read morewindows quickly, but did not leave until they insured everything worked perfectly.

Fidel, Manny and Lenny did an amazing job providing us with a new front door…read more , frames and locks. They are very proud of their skills, and we couldn't be more pleased!

I used Prowns about 15 years ago to have vertical blinds installed in my house and they did an…read moreoutstanding job from beginning to end. I now needed a new front screen door and after doing my research there are many contractors that will install a new front door or screen door that they usually purchase from Home Depot which sells the cheapest screen or front doors available and then they install it. I decided to give Prowns a call and find out if they installed screen doors which they do. This is a family business that still takes pride in their work and stands behind their work as well so I thought I'd give them a try again. They gave me a quote which was reasonable and in line with the other contractors that had also given me a quote so I decided to use them again. Also the company that manufactured the door is known for their high quality work didn't disappoint as their screen door is very well made and rock solid. Along the way the original company that gave Prowns the quote had changed their line of screen doors and the new door was more expensive but Prowns being a reputable company honored their original quote and didn't charge me a penny more, how many companies would do that! In any case the door was custom made (all their doors are custom designed to fit your exact door opening) and it fit perfectly and looks great and they showed up exactly when they said they would and did the install. A couple of days later I noticed that the door didn't close as it should, meaning that the door didn't close far enough for the bolt to close to the point where it should have been inside the door frame to secure it in place. I called them up and described the problem and they made an appointment for their tech to come back and fix the problem. They came back and adjusted the problem but within a day the problem has returned. I called them again and told them the problem wasn't quite fixed and they told me a tech would be back this afternoon, hopefully they'll be able to fix the root of the problem. Unfortunately these kind of issues happen when installing new materials in older homes or during the summer when building materials tend to expand and contract because of the temperature extremes that happen on a daily basis. My be point is that when you do business with a reputable company they'll come back and fix the problem until it's resolved whereas if you're lucky a freelance contractor might come back once or not at all. Prowns is servicing the issue with the problem concerning the door they sold me and that's old fashioned quality and honesty that is indeed rare especially in the field of home contracting. If you need any work concerning doors or windows or window treatments these are people that you want to do business with, which is probably why they've been in business about 75 years or more and anyone who's ever read my reviews knows that I'll give my fellow consumers the straight dope when it comes to a service because I don't like being taken advantage of and I don't want it to happen to anyone else.

Choosing Prowns to do a full house window replacement was the best decision we made. Josh made the…read moreestimate easy and with no pressure at all. He came in with the best price and quality of window. He promptly answered questions and got the estimate to us quickly. Billy and Lou who completed the measurements and install, were prompt, respectful of my house and answered all my question. I was impressed on how their whole crew seamlessly worked together to get the job done quickly in 90 degree heat and they did a great job cleaning up. I didn't see one of their crew on their phone or even take a break. They worked non-stop replacing 16 windows in less than 7 hours. My windows look and work great, we were impressed with the shu molding around all the windows to complete the look. Billy even offered to come back anytime to show me how to work the "tilt" part of the windows for cleaning purposes. I 100% recommend Prown's.

We had Alvarez and Sons install windows and a door for us. Their work was superior. Very…read morerespectful, courteous, and neat. Rick, Jason and the crew do a great job. They also referred us to flooring contractors they use and we could not be more pleased. I plan on using them again and would encourage others to talk to Alvarez & Sons for any job they are thinking about. I see a review by another Mark S (not me) from 8/8/2018 who was not pleased. I find it hard to believe that what is being in said in that review is true. That is inconsistent with our experience. The reviewer is from Manhattan. Alvarez & Sons does not work in Manhattan. Go with Rick and Jason at Alvarez & Sons. You will be pleased.

I was introduced to Alvarez & Sons by a close friend and WOW was I impressed. As a nurse I'm…read moresomeone who pays attention to detail and I noticed Jason and his team did as well. They were clean, friendly, and got the job done in a timely manner. Additionally, I noticed them wearing masks when appropriate and maintaining hand hygiene as well. Due to COVID you must pay attention to these things and they do. I'd highly recommend them, ask for Jay!

I had my flif done with victory and it was a very goof experience, as an engineer i was impressed…read morewith the materials and warranty, everyone was courteous anf ny home looks great, the oaid attention to detail and the customer

I had a good experience with an inspector who identified my roof needed replacement. Otherwise, I'm…read morenot sure I would have ever found out before damage was caused. All staff were educational, professional, and friendly. The job was scheduled and completed quickly. The roof crew did a great job. Great warranty provided.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

The estimate price for repairing my windows is more than the replacement price I got from other…read morewindows companies, and the estimate price for replacement of the windows is more than double than what I got from other windows companies. Stay away from this company if you don't want to be ripped off!

The company is awesome and Mike was Omazing. Easy process to replace a broken window. Clean,…read moreefficient, professional, funny, and polite. Hopefully won't need them again but would never go somewhere else.

I came to Glass Direct as a local business. They were courteous and helpful in resolving my glass…read moreissue. Turn around time was excellent and the price was unbeatable! I recommend that you check this business out for all of your glass needs. Staff is knowledgeable about glass and will give you the skivvy on what's needed to make your projects a success.