We came here for our anniversary and we had an incredible experience! We were greeted by the hostess, who knew it was our anniversary as we checked in. They had menus with our names and gave us some to take with us as a present! We ordered the Brussel Caesar salad, the filet mignon, and the bison. Everything was amazing! The server was extremely friendly and brought us chocolate ice cream as a surprise dessert with a happy anniversary printed chocolate. We would definitely be back! read more

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My brother had his wedding weekend here and we all had a blast! Every aspect was beyond expectations- the whole wedding party stayed the weekend at the Inn, and a memorable time was had by all. The on-site cottages in particular, were next level in comfort and luxury, which is to be expected at a luxury resort such as the Inn. Very glad I chose the Weaver's Cottage for myself and my date. Best shower ever, and the Japanese soaking tub was nice too. I have not even mentioned how incredible the food all weekend was; from rehearsal dinner, to dinner at the wedding reception, and brunch the next day. First place I recommend when a friend is venue touring for their upcoming wedding. read more

First the good/great. Accommodations were fantastic. Overlook East had great views, well appointed, super clean and nice size. Breakfast very prompt based on ordering and all was good, including the restaurant (albeit higher price point than one would expect, but not like alot of options in the area). Improvements: Customer Service engagement. I'm not going to go into alot of detail but suffice to say, with the latest owners and renovations, they are clearly focused on transactions, not being very accommodating in a old B&B charm way (Prior owner). I've addressed the many examples of a few day stay directly with their survey. Spa/Facilities lacking. As a standalone B&B, would be fine (Prior to additions) but given that and the promotions they do, very lacking. Pool closed, no spa/hot tubs, no steam rooms/sauna, etc. Services very limited as well. No gym facilities. I suspect they are more focused on big events than actual individual stays but just surmising that. Personally, if your into the old B&B kinda of feel, older places, wouldn't pay the premium here and if you like elegance, go to a hotel like the Jefferson (next review ;) or Warwickton Mansion or even Veritas in Afton. read more

Our room was beautiful, but very small for the cost. Indoor seating was not adequate. The height of the bed made it very difficult to get in and out of. The spa service was nice, but again very overpriced for the service we received. We made reservations for dinner 2 months in advance for a special occasion and we were seated right between 2 other couples with very little privacy. This, combined with an overpriced menu, did not make for an exceptional dining experience. Overall, I would have to say that the whole experience was not worth the hefty price tag that we incurred for a 1 night stay. We would not do this again! read more

Superb dinner last week at the Inn. The chef and kitchen staff knocked it out of the park. The Vintage Spinach Salad was sophisticated and delicious. The Filet Mignon with mashed potatoes, asparagus, and carrots was ridiculously good. The most flavorful filet I've ever had, and cooked to my exact specifications. The sides went very well and made it a memorable meal. read more

We just completed another fabulous stay at the Inn at Willow Grove. This is one of our most favorite places to stay hands down. From the impeccable accommodations to the wonderfully kind staff you will not be disappointed. We always visit the spa & are treated to the best massages. Nikki the spa director & Brittney always make sure you will have a relaxing time! We try & visit any time we can. read more

Inn at Willow Grove - The Millhouse Spa - Hotels Near Me - Orange, Virginia

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We went to the restaurant for Thanksgiving dinner. It was a fixed price menu for $95. It was worth every penny. The atmosphere was elegant, the service was excellent, but they lost a star because the desserts weren't up to par with the rest of the meal. They offered carrot cake, a dark chocolate something or other and a cheese board. The cheese was good but the carrot cake was dry and didn't have traditional cream cheese frosting. The dark chocolate was not dark and tasted like cool whip. Obviously they didn't make the desserts. read more

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Yesterday we went to the spa then the pub for burgers and drinks. WELL IT WAS THE BEST BURGER WE'VE HAD IN YEARS! Maybe it was the fantastic and luxurious spa experiences! ‍All in all do not hesitate to go and enjoy this lovely establishment! The setting is stunning as well. Highly recommend. We would love to stay overnight but it is extraordinarily pricey as we would want spa treatments and dinner too. A fairly priced package deal would be nice to offer folks. read more

Stunning grounds, great service, amazing food! The cottages are cozy with an old timey but modern feeling. The bathroom was gorgeous with heated floors. Dinner was absolutely delicious - one of the best meals I've ever had. Every employee we encountered was friendly and happy to help. read more

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Had an amazing dinner with the best of friends! Service was awesome, atmosphere relaxing and food was delicious. Can't wait to visit again soon! read more

All employees were professional & courteous. And very attentive to our possible needs. Thank you! read more

What a weekend! We got us a facial and a massage, we stayed the night and have dinner in the restaurant, the only thing I can say was that the service that we received was impeccable. I definitely recommend this place it's pricey but you pay for what you get for. Keep up the great work team! I will definitely be back. read more

We had a gift certificate given to us which would cover 2 nights at the Inn At Willow Grove. When we confirmed dates with the Inn for our stay 3 months in advance, they immediately charged us for one night's stay on our credit card. We couldn't understand that since they already had $750 to cover 2 nights and that was the duration of our stay. That was a $750 gift certificate plus $350+ in advance for the first night. At that point we were charged over $1100 before we even settled in. The second night of our stay $350+ was again charged to our account. We ate dinner at the restaurant, $200+ The servers were beyond EXCELLENT! Not so much for the entrees that we ordered. The servers did totally recognize my spouse's birthday and made it a memorable evening We have never received our refund although after multiple calls to the Inn, they insist that it is the fault of our credit card company. The credit card company has no record of the Inn's refund to us. So we are out approximately $500+ with no recourse except to wait and see if our credit card company will help us in this matter after 30 days has elapsed. We believe that if the Inn refunded our money to our credit card account, it will show up eventually. In reality though, we shouldn't have had to pay so much in advance to qualify for a refund. My suggestion is to make sure when you check out, on your last day, to examine your bill before you leave the premises of the Inn, and if you have questions, submit them at that time. Make sure that you understand the charges on your account. FYI-those beignets arrived in a greasy brown paper bag. Coffee was brought with the beignets, but we had ordered tea. The delivery person wasn't happy that she had to go back for the tea. For us, there are just too many consistently wonderful destinations to visit to consider returning to the Inn At Willow Grove. These are only OUR thoughts about this property. read more

The Inn at Willow Grove has wonderful food and is a beautiful historic place. They don't treat their employees very well. The chairs are dirty. Some of the employees just sit around on their phones while dirt piles up. The waterfall has created mold on chairs. And needs to be fixed. It's one of the only places I can go to get good cheese, so I suggest eating at the bar. The communication between the staff in different parts of the organization leaves a lot to be desired. Management seems to be very condescending to the staff, based on my experiences there. It seems kind of obvious that they can't get staff to work there based on the attitude of management. So they default to high school kids that don't really want to work read more

Our family of 7 arrived at 2:00 for Mother's Day brunch. We waited over an hour for any food at all to be served and that amounted to all Danish pastries. We waited another 3/4 of an hour for the first course. There was no coffee offered and the wait staff appeared to care less. The food was great but we were starving and the meal took close to 3 hours. We took dessert to go. We will certainly not return read more

My girl friend and I chose the inn for a weekend getaway without the husbands, kids or dogs. We love our stay so much, we haven't left and we're already talking about our next trip here. Michelle at the front desk is lovely. She took care of every detail. Ray was a personable bellhop who immediately made us feel welcome. We booked a car service for a wine tour with Central Virginia Wine Tours. We had so much much with Steven. The beignets and coffee at breakfast were an indulgent treat. The turn-down service in the evening was also nice. Chamomile tea? Yes, thank you. We had the best night's sleep. For this mom, I couldn't have wished for more! Finally, the salt water pool was heavenly. We ordered poolside drinks from Lily who provided cheery, excellent service. We will definitely visit again! read more

Inn at Willow Grove - the inn - Hotels Near Me - Orange, Virginia

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A couple friends and I ate here in between wineries. I loved the outdoor seating. There was shade, greenery, and a water feature. The ambiance was perfect. Along with this, the service at the restaurant was top notch. We ordered some white wine...just to add to the continued wine tour. I ordered crab. While the dish was nice. The portion was rather disappointing with no sides. I ended up having to order a side of fries. Don't get me wrong the dish was great: flavorful and accompanied with crunchy vegetables which juxtaposed the soft crab. I would have liked an included side for the price but it is what it is. We ended the meal with dessert and cappuccinos. I drink quite a bit of coffee and I was quite happy with this restaurant's ability to craft a robust yet creamy cap. We enjoyed our experience here. Big plus...fine dining that allows a well behaved pup. My dog accompanied us and they provided him with his own water bowl. read more

Inn at Willow Grove - Cappuccino - Hotels Near Me - Orange, Virginia

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My fiancé always finds the best places. This was a wonderful surprise on Sunday night, Memorial Day weekend. A wonderful escape from crazy Washington DC and the traffic in Northern Virginia. Why did we love this special place? -anytime reception gives you complimentary glasses of Prosecco...gets me every time! Check-in was efficient and friendly. -incredible place we had-large porch with chairs and comfortable seating overlooking the beautiful grounds. -Bellman expertly took care of our bags & described all the amenities. -L'OccitAne toiletries. Need I say more? -heated tile floor in the bathroom. Yay! -large soaking tub. Great place for me to drink our champagne while I relaxed. -first year, from what we were told, the pool, spa & fitness center. Salt water. Incredibly refreshing. Great lounge chairs. Delicious little trail mix with M&Ms too. Free. -turn down service with slippers. A touch so often forgotten now. -my Amazing Fiance made reservations at their restaurant on property which was wonderful. A three minute walk from our room. -my fiancé had provided information in advance about my vegetarian status -I do eat fish though. imagine my surprise when each of us received an amuse and were told it was tuna served on top of a purée. My fiancé ate his first thank goodness because it was actually BEEF!! I have not eaten meat for 40 years. I sure didn't want to start now. We informed our server. She apologized and a manager came over as well and apologized. I never did get an Amuse with tuna though, which was kind of surprising. -food was expertly prepared and quite delicious. I wanted one of their specialty Bacardi drinks but they were out of the purée so I settled for a white wine by the glass. -Schrader wines available and even a T6! If you ever want to taste heaven, drink one of these wines. We didn't tonight but oh...the temptation! -complimentary coffee and orange juice next morning along with the signature homemade biscuits with powdered sugar served in an adorable brown paper bag. There were at least six of these little pieces of joy in the bag. Surely too many. Nope. I ate FOUR of them!! What a treat. We look forward to returning. read more

Inn at Willow Grove - Our fabulous porch. Enjoyed a bottle of Champagne Palmer champagne. So relaxing. - Hotels Near Me - Orange, Virginia

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Saturday night we had made reservations group of 6 . Never felt this welcomed at a fine dining restaurant. We had s nice room six of were seated . The staff was very friendly . Ordered drinks my husband ordered Jin Clark drink . So good . We all had a sip . Our appetizer we ordered pork belly . Portion was generous. We shared the dish . Quality of food is very good . For dinner I ordered scallops . Nicely plated very picturesque and soft and tasty scallops . My husband ordered steak and fritters . Steak was very high end meat and again well made . Fritters were crunchy and topped with cheese . I couldn't stop eating . My friend ordered crab cake for appetizer. The crab cake itself can be a meal . For dessert we shared the cheese cake not too dense perfect . A must visit next time we are in that area . The staff took good care of us never rushed us to finish our food . There was a good amount of breaks between appetizers and entree and desserts . We were there from 6:30 left 9:30 pm . read more

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My husband and I dined at Vintage, the inn's restaurant. When we went it was 'Gourmet Tapas Night,' held every Wednesday. Since I'm so indecisive, we decided to order all 15 :P The 'Tempura-fried shrimp and asparagus, lump crab, petite greens, white miso glaze' was nice and crispy, and my favorite was the asparagus; the 'Crab cake, garlic corn cookie, creamed corn' was nicely deep-fried and well-seasoned; the 'Soft polenta, roasted forest mushrooms, grilled zucchini' was like a little porridge on your plate; the 'Tossed baby spinach, orzo pasta, capers, Holland tomatoes, toasted pine nuts, parmesan cheese, blond balsamic vinaigrette' was fresh, and I loved the the added orzo pasta touch; 'Arugula, frisse, pomegranate, spiced pecans, fried okra, crispy parmesan, sweet beet vinaigrette' was also a nice and fresh salad, and I dug those spicy pecans; the 'Truffed mac n' cheese, petite greens, ham and smoked chili drop biscuit' - this was just okay; 'Crab Mephistophales in potato skin, roasted corn, bechamel, egg, chopped parsley' - this was my absolute favorite, with the nice little crab meat being stuffed in a potato; loved the cream sauce that enveloped it; 'Lac Majune: Baked pita roll with ground pork, tomatoes, garlic, oregano, lemon, creamy cucumber and yogurt sauce, crumbled feta' - this was okay, but I thought there was too much bread; 'Halibut taco, jicima slaw, cilantro adobo, ancho aioli, dried corn' - the adobo sauce was pretty darn tasty, and was necessary for the taco!; 'Apple cider-brined and corriander-seared Atlantic salmon, celery risotto, baby spinach, mascarpone, dried apple;' 'Cast iron-seared strip loin, baked and smashed parsley potatoes, sea salt, French bean, demi glace' - nice and juicy with a side of crispy beans; 'Seared Ahi tuna, white bean and goat cheese mash, grilled radicchio, balsamic onion salad;' 'Roasted pork tenderloin, root vegetable puree, charred brussel sprouts, brown butter, hot scotch demi' - I liked the brussel sprouts as it was nicely charred; 'Seared duck breast, pepper-crusted butternut squash, sauteed rapini, vanilla bean and pecan essence,' and the 'Vegetarian "State Fare" with Twin Oaks tofu corndog, spaghetti squash, potato funnel cake, sauteed spinach' - the corn dog was cute, as it was a mini tofu dog; however, I wasn't much of a fan of the taste. For dessert, we had the 'Pear Brown Betty, creme fraiche ice cream, clear caramel' and the 'Creme Brulee o' the Day' (which consisted of milk chocolate chunks within the brulee) - the pears were nice and soft, and it seemed like an 'upscale' version of an oatmeal with fruit; the creme brulee was nice, but it was a little difficult to cut the solid chunks of the chocolate bar within; this came with a side of raspberry puree. We were also served complimentary tray of desserts with a nice crispy chocolate chip cookie, a coffee cake, and a scoop of rum raisin ice cream (this was heavily doused with rum). It was safe to say that we left extra stuffed, and the overall experience was a nice one - the food was tasty, and my husband actually ordered another round of the Strip Loin and the Crab Cake! The inn itself is beautiful, and the waitstaff were very pleasant and extremely nice. Mr. Carlos, the manager, came by to see if everything was going well, and he was really sweet. A nice restaurant to stop by for dinner if you're in the Orange area. +'Gourmet Tapas Night' on Wednesdays read more

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Enjoyed our Christmas Eve dinner at the Willow Grove. A few points to ponder: - the menu was available in full - the bar ROCKED in ambiance - our table of five had two servers in a private room - Amy was AMAZING. Worked Christmas Eve dealing with us? :) - the food was amazing. - it wasn't cheap as you get what you pay for - enough said - Amy was very well versed on the menu and history of the Willow Grove Inn super knowledgable and savvy. Ask me anything you want - we loved our experience. read more

A great place. Terrific service! The staff goes out of their way to make you happy! The morning coffee and beignets that are delivered to your room are delicious. Wait to you see the butler Jeeves! Only problem are the hangers in the closet. You can't take them off the bar! It makes it very difficult hanging up clothes. The Inn's restaurant Vintage is very good as well. Terrific service there too! read more

Stayed there last weekend. It was.... fine. Nice setting. Good ambience. Nearby vineyards are wonderful. But it's not worth the price, honestly. Also, the food is pretty mediocre at the restaurant and the bill for two was astronomical. Do NOT eat there if you can avoid it. The staff was friendly but non responsive at times. And when we showed up they encouraged us to book a massage while declining to tell us it was non refundable. Be AWARE. When we had to cancel because one of our kids got sick they refused to give us any of the money back (we only asked for a portion). I get it. It's non-refundable. But the receptionist basically told me to kick sand when I asked for her understanding. Feels like a place that advertises itself as a beacon of hospitality could have actually shown a bit more. read more

What an awesome discovery The Inn At Willow Grove Restaurant is!! I love love love the ambiance and every morsel of the appetizer and our entree's were just superb! My dessert was okay... I like the fried pies at another of the chef's restaurants better. I absolutely cannot wait to take friends and return. I also want to check out the spa and the Inn itself. read more

This was our second experience at the vintage restaurant here at the inn at Willow Grove. Everything about this experience is exceptional. The location, the architecture, and the atmosphere are outstanding. The staff provides among the best service we have ever had at any dining establishment. When you combine that with excellent food served at the perfect temperature in the right tempo and quiet, effortless attention to detail, you have the best dining experience you can get. We will be back. read more

Went to a Sunday brunch here recently and I have to say this is a challenging review. The place is gorgeous, clean and looks like a wonderful place to stay. So I'm basing this review solely on the dining experience. The service and cleanliness were top notch, and there's an extra star on this review for it. The menu items were awesome sounding and the presentation was beautifully artistic. Creative really. However, the flavors and temperature weren't right. A surprise appetizer of a bite sized portion of beef, with chimichurri and pickled onions was presented and almost tasteless. I had shrimp and grits. The grits were watery and bland. The shrimp was overcooked and the entire dish was lukewarm. We were also served the French toast brick, which was actually a baguette dipped in eggs and had a nice generous serving of mixed berry compote and whipped cream. I noticed the "toast" was difficult to eat having the crispy exterior crust and a-nearly raw interior. Shame on me for not bringing this to the server's attention I suppose.... The tab for three was $116 before the tip and did not not include alcohol. We did have dessert; however, the execution just wasn't worth the price. The area we were seated in was an enclosed narrow space and with three out of four tables seated there, it was uncomfortably noisy. At one point a server left an exterior door to the space open to let an older woman and her family inside. I don't mind her consideration for the family; however the door being left open was unnecessary and the cold blast in December was just one more thing to make me ready to leave. I'd come back to try one of the rooms, I just won't be back to eat. read more

My wedding was by far the best day of my life and I owe it all to the Inn at Willow Grove and their wonderful wedding coordinator Gabrielle. Everything was perfect and I really couldn't be happier. The grounds are beautiful, the food is always spectacular, and Gabrielle did an amazing job. She made sure everything was taken care of for my big day and really took the stress off my hands. All of my friends and family have been raving about the wedding since! Thank you for the wedding of my dreams- I really couldn't ask for a more perfect day. read more

Inn at Willow Grove - Hotels Near Me - Orange, Virginia

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My sister and I stayed at the Holiday Inn Express in Ruckersville, Virginia because we planned on going to Massanutten Ski Resort. In the room there was this picturesque book about cool places to visit in Virginia. I had come upon a beautiful photo and description of this place and knew we had to try the restaurant because of the menu. My goodness were we impressed! I had the Australian venison, au gratin spinach, and fingerling potatoes. I had two appetizers. The crab cake and the duck confit. I was enthralled! We were served homemade rolls too. A milk roll and a jalapeño roll with fresh local butter and honey. For dessert I ordered the house made strawberry mint sorbet. It's the best sorbet I've ever had. Our server was Ms. Ashely Greene and she was the biggest treat of all. What a remarkable server. I walked around the plantation mansion and decided to book a stay there when they offer specials. The place was established in 1778 and was owned by a Mr. Joseph Clark. In approximately 2008 a Ms. Michelle Sigler bought the property with her husband and put 10 million dollars into the renovations. Ms. Sigler is a Chef from New Orleans and was also an art gallery owner and her pieces are on display in the restaurant. I am truly amazed with her artistic gifts because I thought this place was designed by an interior decorator but Ms. Sigler did everything herself! A Chef named Jason Daniels did the present menu. The menu does change. I hope after reading this review ya'll will visit this very charming, quaint plantation that is a registered historical site in Virginia. We will be returning in the fall! read more

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Horrible experience for my daughter ' wedding. Event coordinator is very rude, condescending and unprofessional. I missed half of my daughter's reception because of her inability to handle a situation. She also fabricates the truth and tried to cover up her incompetence with numerous inconsistent stories. Moreover, they are very unresponsive . I have been trying to get in touch with the s General Manager and apparently he does not wish to address my concerns. read more

Reviewing the spa only.. and I never leave reviews.. but over the top wowed by the service. It's a beautiful cozy place and the staff was so welcoming, and services were amazing! I will 100% be back. read more

This Hotel/restaurant that was built in the 1700s was absolutely beautiful. We came here for a special event and had such a delicious dinner. The BLT chicken breast stuffed with couscous topped with hollandaise sauce was so delicious. And the chocolate cake was out of this world. We will definitely be back for a date night. read more

Inn at Willow Grove - BLT chicken breast with hollandaise sauce - Hotels Near Me - Orange, Virginia

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Beautiful place, tasty food. Service ranges from negligent to dismissive. At brunch, a succession of young women announced that they would "help serve us". The wait between soup and main course was 45 minutes by the clock; one refill on water, none on bread. Wednesday Samson, manager, dismissed a deaf patron's request to turn the music down with, "It's on an iPod, and we can't control the volume," a curious statement to make, since everyone knows that iPods have volume control. read more

My review has two parts. First I will be reviewing the inn and second I will be reviewing the restaurant Vintage. Part 1- The Inn We stayed two nights in the suite and I appreciate the decor and design of the room. I believe this was the smallest room, but it was fine. The four piece washroom consisted of marble floors and a marble shower. The heated towel rack and floors were a nice touch. The mattress was very soft, and there were two TVs, one I the sitting room and one in the bedroom. We ordered the chocolate covered strawberries and cider for our arrival. They were highly generous and gave us near twenty strawberries, all perfectly coated with a touch of gold on each. In the morning we were treated to the beignets with coffee. My mother's family is from Louisiana, so I feel I am a fair judge. They were very good and the staff made sure to ask what type of French pressed coffee we would prefer. This is especially crucial for my husband and I as we take it blonde and mild. We had a pleasant stay, but I have a few suggestions for the staff. I think it would be a positive thing if there was a bottle opener and luggage rack left in the room, as we had to ask for these two items. Also, filing the ice bucket at turn down would be a nice touch. The bathroom door in the suite sticks and needs to be planed on top, as I got stuck in it and my husband had to force the door open. Lastly, I would encourage that there always be someone at the front desk. We were instructed to call the front with the time that we wanted our coffee service. The night before we called six to seven times with no answer at the main line. We did not get anyone that night and called in the morning to request the service. Overall, this was a relaxing weekend and we enjoyed out stay. By the way, the dessert at turn down was really something special. Part 2- Vintage My husband and I ate here for dinner, brunch, as well as in the pub. I will say that the staff really is willing to meet every request regardless of how small. When the waiter approached us for our drink order I asked if they had a blender, when he said no because the noise offended people, I congenially said I had thought so and asked him what they could do that was similar to a pina colada, as that was our favorite drink. 5 minutes later two pina coladas were brought to our table. Apparently, they had tried to crush ice by hand and found they did not like the texture of the ice, so they went into a closet with a blender that they pulled out from storage and ground ice to give us our favorite drink. That is dedication. :) The food was prepared well and the selections did have a wide variety. The service was nice, though at times I could tell they were busy and we waited a tad longer. I had fish tacos with sea bass for one meal, gulf shrimp over arugula for another, and watermelon and jicama salad at brunch. My husband usually selected the meat and potatoes option. Overall, the service was great and the food was nicely prepared. My only suggestion is that their menu was not entirely clear on some items. My husband order one dish that he thought was hot "steak and fries," but was surprised to find out that it was cold (intentionally) and rare. Not at all what he had expected or what the menu led us to assume. I would recommend both the Inn as well as the restaurant. Enjoy! read more

We were a party of 4. The food service was the worst I've experienced in years. Our appetizers arrived one hour after ordering. The entrees arrived 45 minutes later. After ordering we were later told that one of the entree items was not available and a substitute (filet mignon) would be arriving instead. When our entrees finally arrived, the filet mignon was not a filet but a mass of fat and gristle...the knife would not cut through the "filet" and the meal was returned. Another entree was not desired. Three folks enjoyed a nice meal while one did not. The one did not want to wait another hour or more for a single entree. Had the manager offered to provide one of our mid-priced bottles of wines as complimentary this review would likely not be published. Instead, we received an apology, an excuse that they only had two cooks and they were busier than expected. A simple Happy Anniversary desert was brought to the table with a small scoop of sherbet and a small scoop of ice cream. Thanks for nothing! If you're seeking this kind of restaurant environment in the Northern Virginia area, there are much better options. read more

Terrible service!!! The location is gorgeous, but when you have owners who treat guests horribly and lie over and over.....its just not worth it. We Were forced to order in advance our food because they have limited Room service during the pandemic. We ordered a week in advance explaining that our situation was we were having a very important business dinner so the timing of the food was essential. They delivered the food when we were not in our cottage when we got back only half of the food was delivered leaving off all of the appetizers and salads. Because of the pandemic no one was on property so we had to call them on a cell phone and we were told that all of the kitchen staff was gone so they were really sorry but there wasn't anything that they could do. We forced them into making their kitchen staff come back and serve us the rest of our food and they profusely apologized and said they would obviously not charge us. We never signed the Room service slip and gave them authorization to actually charge us yet they left the amount of a $186 on our bill when we questioned it at check out they said that they would obviously remove it from the bell and credit it back to us, which they in turn never did. When questioned about it via text message yesterday they ignored us and this morning we got a response that said that they were only going to credit us a $100 because the cold food was all they forgot. This is completely contrary to what we were told that the time which was they would not charge us at all which clearly they shouldn't charge us at all being that they completely ruined our business dinner. $2600 that we spent at this location And this is how we get treated, Guess they really don't need money from customers if this is the way that they're going to treat them, if you don't care how you're treated and you just intrested in a nice place in a nice location this place is great I might also add that dirty dishes were left in our Room for 3 days despite consistently asking every day they be removed..... Really the whole experience was very badd. read more

I booked this place to celebrate my parents' wedding anniversary due to the rave reviews. However, I wanted to alert potential customers of my experience. 1. Prior to the arrival, I called the Inn TWICE to confirm that all expenses (including dinner) on this trip would be charged to MY credit card. I asked the Inn to not request payment information at all from my parents since this was an anniversary gift. However, the staff at the restaurant proceeded to ask how they would pay. When my father declined the charges be charged to the room, they accepted his credit card as payment. Needless to say, I was not pleased. I made it a point to alert them to not for payment and yet, they still did. 2. My parents were given a plate of three cookies in their room for their anniversary which was a nice touch. However, after they returned from dinner, there were only two cookies left and my parents did not consume any. Fundamentally, this issue is not about the cookies (we can very easily buy our own cookies), but it is an issue about the honesty and work ethics of the people who work in the rooms. If the cookie was eaten, it should be replaced. If the cookie fell on the floor, it should be replaced. I informed Michele Sigler (manager) of both of these issues. She was very apologetic but it ended there. I was not offered compensation of any kind for all of the extra time I had to devote to deal with this issue. When I finally asked about compensation, she finally offered. It was too little too late. It took several days, but finally she was able to remove the charges from my parents credit card and charge my credit card instead. I would have expected an Inn of this caliber to know how to handle customer service better, but clearly I was wrong. Please be aware if you have special requests during your stay -- they may not be able to do it well, even though they are a small Inn. read more

Outstanding all the way around... Fantastic ambiance in the dining area, bar and upstairs. Service was perfect and very professional. If it's available the Venison is the best I've ever had. We had a dinner for our firm here and I don't think I've ever been cared for so well by the staff of any prior dining experience. The drinks were all mixed perfectly and served quickly.. The location, ground and hotel are perfect for a visit. We'll be back! read more

Vintage Restaurant is beautiful and an intimate location for a celebration. Tapas Wednesdays is a great way to sample the variety of flavors on this very creative menu. A true Fine Dining experience in the heart of Virginia. read more

Inn at Willow Grove - Hotels Near Me - Orange, Virginia

We attended a wedding at the Inn. What a beautiful venue! The grounds were beautifully designed and maintained. Wandering about was a joy. The night before the wedding we joined the family and others who had traveled from a distance for a post rehearsal gathering and we attended the wedding, dinner and reception. In all instances staff was exceptional, friendly, knowledgeable, unobtrusive when necessary and readily available when needed. The wedding meal was absolutely excellent! The reception in the Barn following the dinner was equally well managed. Those who stayed at the Inn and cottages highly praised the accommodations. Altogether a magical weekend! read more

Everything about this place, from the grounds to the employees, was perfection. I was beyond impressed with the service, especially from Wednesday (restaurant manager) and Greg (server). Everyone was extremely friendly and accomodating. The entire place is stunning and every detail has been thought out down to L'Occitane en Provence amenities in each bathroom. The food was also great and the complimentary beignets and coffee in the morning were a great touch. I cannot recommend this inn enough. read more