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Inline Design

4.7 (26 reviews)
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The pool railing
Justin V.

The products and support team are amazing. This job is on an island so everything has to be perfect. It was on the spot. The pool railing is like an art. I follow their instructions and all comes together nicely. Great experience!

Steve P.

I used Inline Design for a railing system on my new detached garage/home office. I installed the product myself and was amazed how intuitive the system was and how solid the parts were. My salesman, Tan, was professional and quickly put together a quote after our meeting. During installation Tan was happy to answer a question over the phone or quick to reply to an email. The railings look great and I couldn't be happier. Everyone who comes over comments on how well the railings look. Thanks!

Hanh H.

We ordered some handrail brackets from Inline Design through Amazon, 10 stars for the quality!! but we had some worries about the installation. I called customer support to ask for help, and found out they were local. They gave us very detailed directions on how to get there, and once we arrived they gave us every single step on how to install. I feel like this is THE one stop shop for buyers. We feel so much more confident now, on what we're doing. We also asked for a quote for our deck. Simonne was very helpful in getting us a quote the same day, very polite and professional. We haven't purchased the materials for our deck yet, but they deserved a good review for their customer service.

Easy to clean and sturdy!
Chinton D.

We recently finished a staircase project with this company. We were pleasantly surprised by the quick responses to questions and prompt service throughout ordering and construction. Product is absolutely stunning and the support made the process smooth. Definitely recommend them highly!

Daniel M.

I renovated my home and added ramps and a patio deck that I needed railing on. After getting quotes from other companies, Inline Design had great pricing and customer service. They helped walk me through the design process helped me with my order. Overall I'm very happy with the way the project turned out!

Gaskets for 1/2" glass panels compressed so bad that couldn't hold the panels.
Dan B.

Inlinedesign.us was the source for buying stainless steel posts with glass clamps. The gaskets inlinedesiogn.us supplied didn't hold up 1/2" glass panels, for which they were designed. The company's owner is very rude and unapologetic - "Do whatever you want, we're not refunding you!" Jad Honein told us. Very poor design and service!

I used them last year on a home renovation from across the country. Most of my communication was via email and phone. The materials are high end-so much better than what you can get at Home Depot. I am impressed with how they managed to get me Exactly what I needed for my home despite being halfway across the country. They were patient working with me and using my photos to create a Cad drawing. Upon arrival, everything was accounted for and packed securely. Because of them, I was able to do 4 levels of stair railings throughout my home.

Perfect!

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Jad H.

Thank you Hanh

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Jad H.

Thank you Carmen

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Review Highlights - Inline Design

I did extensive research on a cable rail system for our home/office.

Mentioned in 2 reviews

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Architectural Surfaces - Pental Quartz Display

Architectural Surfaces

(59 reviews)

Georgetown

I have been really happy working with these folks. There is an AMAZING selection of slabs. I've…read morebeen there 5 times to look at different slabs and they have been friendly and patient showing me new slabs that come in. My sales representative Deborah has been awesome! So great to work with.

This business gets two stars (and not one) only because the sales rep was friendly. Other than…read morethat, they dropped the ball on my small house project and wasted a lot of both my contractor's and my time, delaying my project months. I was promised I would receive tile samples in the mail. However, after several weeks there were no samples and no attempt to communicate. I contacted them and my contractor contacted them. We were then told multiple times that they were working on it. After several more weeks, We continued to get the runaround. It has now been many weeks and I'm back to square one on my project (looking for tile samples). Had they simply contacted me early-on and explained that they wouldn't be able to help me, then I could've moved on to a competitor. However, they successfully dragged their feet for so long that now my project is delayed. My contractor commented that in over 40 years of residential contracting he had rarely seen such a complete failure. Perhaps I am too small of a client to bother. If you are a little guy like me and have read this far, perhaps consider a competitor that treats all customers in a professional manner. Good luck!

Inline Design - buildingsupplies - Updated May 2026

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