Since American Oncology Network, LLC bought Summit Cancer Center it has taken a drastic change for…read morethe worse. You are no longer treated as a patient but like cattle. The main focus is now on money not the patient. They now collect the coinsurance at the visit and no longer bill you. Not to mention most of the doctors left upon the take over or soon after retired. This is not the place you want to go through cancer treatment. There is no feeling of care just a feeling of being herded in and herded out. Very disappointing.

Today I finished my last treatment for a lesion on my liver which had been deemed cancerous by…read morebiopsy at VAMC in Spokane. As VA did not have facilities to treat this ailment, they opted to send me out for treatment. After my primary physician requested treatment, the community care center contacted me and offered various facilities for me to choose from for my treatment. Summit was recommended by a friend and also was on the VA's list so I chose them. This started in September and my treatment was completed on Dec 6th. Part of the delay's that occurred were due to VA changing procedures and partly due to Thanksgiving holiday preventing continuous treatment for the 5 days in a row needed for Cyberknife procedure. I cannot say enough nice things about how I was treated and how helpful the staff at Summit was during my entire procedure. If you have a choice in treating cancer, I can recommend Summit if you have a choice. They will do everything possible for you.

This clinic has a serene, comfortable physical environment. Beyond that, this is one of the worst…read moreexperiences I have ever had. After my scans, Brianna at Kvinna contacted me to say that I had two masses in my left breast that were very concerning and required biopsies. I got an appointment at a hospital breast center for a 3-D mammogram on both breasts and a sonogram on the left breast, expecting surgeries to biopsy two masses. There were no masses visible in either breast. The radiologist from the hospital called me immediately after my scans to say that she had noticed that the scans from Kvinna were mis-labeled (left labeled as right and vice versa), so I should return for a sonogram of the right breast. I returned immediately for a scan of the right breast, which also showed no masses. When I contacted Kvinna about the mis-labeling mistake and the fact that no masses showed up, Brianna checked with the radiologist and said that the pictures were, indeed, mis-labeled and that someone two weeks earlier had also had her scans mis-labeled at Kvinna. When I asked why the masses were no longer there, I was told that one may have resolved on its own in the 10 days between scans, but that the other one was a problem, and I should have it biopsied. No one will biopsy a mass that cannot be detected. Kvinna caused me a very worrisome few weeks and did nothing to make amends for their mistakes. I recommend staying far away from this clinic which will happily take your money and scare the daylights out of you, while admitting that they have made mistakes in your case and previous ones. The peaceful office environment is of little worth when you needlessly spend the next few weeks scared and organizing new scans only to find out that you have no problem.

From the owner: The difficult truth is that mammography misses cancer 50-60% of the time for women with dense…read morebreast tissue. And because more than 47% of women have dense breast tissue (many without knowing it), cancer can slip by undetected. Many of us need better screening. Automated Whole Breast Ultrasound can help. SonoCiné Automated Whole Breast Ultrasound technology detects cancers as small as 5mm in women with ALL types of breast tissue, including dense breast tissue and with breast augmentation.

Unbelievably bad phone support. Good luck getting an actual person on the phone to make an…read moreappointment. I called early this morning and was told there were 61 callers ahead of me. I was given the option of getting a call-back, which I opted for. It is now 4:30pm and still no call-back. Even worse, when I called again to see if the wait time had decreased, I was told that there were -- hold your breath -- 61 callers ahead of me. Who's the incompetent bozo who runs this side of the business? And just to add insult to injury, you have to hear every minute how "a representative will be with you shortly." Has it occurred to any of the geniuses at Inland Imaging that they may need to expand their phone scheduling department to meet the needs of folks who live in Spokane? It's inexcusable and makes for terrible all-around patient care. Unbelievable. Almost criminal.

Doctor put in a request for and MRI on 9/11, now its 9/26, still have not heard from Inland…read morescheduling. Cant get through on the phone because "there 73 ( or 57, or 43, depends on the day) callers ahead of you in the que". Tried the deal where you leave your number and they will call you back. No call. Im going to start sending my people to CDA to get their MRI's.

I have seen a few of the providers here, and they are all very nice and attentive, and I always…read morefeel very cared for by them. My primary care doctor is here, and he is one of the best I have ever had. My reason for the low rating is the office staff. They range from sometimes pleasant to most times borderline rude. I have had paperwork misplaced several times and have come close to missing submission deadlines a couple times because paperwork was lost and had to be redone. The clinic manager is argumentative and denies issues unless you complain repeatedly. I wish my doctor was at a different office because the admin employees here basically are terrible.

If you want to be shown how little you and your health matter, this place is for you. I've been…read moreseeing the same doctor for over a decade (was barred from finding a new doctor due to "pain management" whatever that is... since she's literally never done/prescribed anything that could count as pain management). Dr. Grim has rolled her eyes at almost every complaint I've ever had, tells me it's in my head, and just dumps me on whatever specialist she thinks fits the bill. She lacks kindness and listening skills as she lies in the aftercare summaries and makes things up that weren't discussed or didn't happen. She does not read medical charts before prescribing medications (once prescribed me something that would've killed me with the meds I was taking at the time). She's flat out told me serious health concerns were "no big deal". Not the place for genuine care.

Breast Thermography is such a great and needed service. I had no idea this technology existed…read morebefore I met Karla. She is so caring and informative, it felt as if I were chatting with my sister! Her exams are very thorough, the most thorough I've ever had! The information received from BOTH of my thermograms has been comforting as breast cancer runs in my family. Note to all - breast cancer strikes men as well as women! Call and get your thermogram today!

From the owner: Insight Thermal Imaging offers pain free and radiation free breast imaging as a risk assessment…read moretool for current and future breast disease. We use the most advanced infrared medical imaging system currently available. Gray scale and color imaging provides essential information to determine your current level of risk. Certified by the International Academy of Clinical Thermology, the world's most trusted medical thermal imaging source in health care.

I had a scheduled MRI with contrast here. Scheduling was easy, but had to wait about 4 weeks for…read morean opening due to the 'contrast' part of the procedure. Check-in at the facility was easy. I showed up about a half hour early and they also got me in early which was nice. Every staff person I came in contact with was friendly and helpful. Step by step instructions were clear. The contrast portion of the procedure was not as painful as the one I had 15 years ago and the Dr made it go quickly. The MRI was easy and they also offer headphones if you need that. Otherwise, this was a claustrophobic experience made easy.

As an imaging professional myself I had high hopes for this facility when I required a visit after…read morerelocating to Spokane. Firstly, the front desk staff (Lindsey) was one of the most unwelcoming and dry front desk staff I have encountered. Honestly the front desk staff are indeed the first impression and the face of the company. In this scenario I felt like my appointment was an inconvenience to her and she didn't want to be bothered. The technologist was nice enough. Had I not been in imagining myself I would have been lost as what to do. No really directions, explanations or history taking. Pretty sure it took about 1 minute total from the time I entered the room to the time they exited to start the scan. Lastly, not being able to get a CD of my images (didn't need report) was a huge inconvenience. I have a second opinion on the west side and wanted the CD to take with me.

Very gross company. If you have some imaging done here and can't afford to pay, just know that they…read morewill summon you to court and charge you interest on your medical expenses. If you need help and may be struggling financially, I recommend going somewhere more compa

I've been here several times. I've always been treated professionally and kind. No one likes…read moregetting a mammogram, however they are considerate and expedient so the experience is quickly over. I've never been treated with anything but respect. I appreciate what they do. Thank you