Unbelievably bad phone support. Good luck getting an actual person on the phone to make an…read moreappointment. I called early this morning and was told there were 61 callers ahead of me. I was given the option of getting a call-back, which I opted for. It is now 4:30pm and still no call-back. Even worse, when I called again to see if the wait time had decreased, I was told that there were -- hold your breath -- 61 callers ahead of me. Who's the incompetent bozo who runs this side of the business? And just to add insult to injury, you have to hear every minute how "a representative will be with you shortly." Has it occurred to any of the geniuses at Inland Imaging that they may need to expand their phone scheduling department to meet the needs of folks who live in Spokane? It's inexcusable and makes for terrible all-around patient care. Unbelievable. Almost criminal.

Doctor put in a request for and MRI on 9/11, now its 9/26, still have not heard from Inland…read morescheduling. Cant get through on the phone because "there 73 ( or 57, or 43, depends on the day) callers ahead of you in the que". Tried the deal where you leave your number and they will call you back. No call. Im going to start sending my people to CDA to get their MRI's.

They try to be very flexible with scheduling for a treatment. The staff nurses are wonderful and…read morevery helpful. They do a great job of lining out your appts and procedure. The Drs are very nice and explain the procedure and answer your question. I'm glad they are there to perform this advanced procedures The schedulers are very friendly and try their best to help and adjust appt times.

There is no way to pay your bill in person. You will also be the one to have to navigate everything…read morewith your insurance. Every other healthcare bill I've ever had will always just accept your insurance card and then contact your insurance for you and get the information you need. Billing is also only handled through people in a different time zone with bad hours. I was also warned in the office that they stop picking up the phone after 4pm even though the bill says their working hours is 8am-5pm.

I admit to being a bit skeptical when reading over the website, just too good to be true. Has to be…read morea catch. I went ahead and contacted them, and am very glad I did! Spent an hour with NP Freed, very comfortable visit, never felt pressured for time or information, just got to know me, what I needed, where I was coming from. Great folks! Lab work done immediately, results back next day, great communications from Freed and the office, and I know exactly where I stand physically! Plus it was a lot more economical than prior providers! Now I'm sold. I would have no hesitation in recommending DPC to others. Glad to be a member!

I am new to the area, and have not established care with a primary care doctor. I was feeling…read moreunwell and knew that I needed intervention, have tests run, and probably a prescription. Although I have insurance, the fear of going to an urgent care, waiting for hours, and then being billed for full price because I have not met the deductible was causing more grief than my illness. My husband (Jonathan) found Direct Medical Care. I was suspicious because it seemed too easy. I made a profile online, and requested an appointment. The office actually saw my profile and knew who I was when I called....and... they fit me in that day, even though their schedule was full. I was seen by Matt (NP), and he was thorough, direct, and personable. I never write reviews, but I was so impressed that medicine was actually geared towards, me, the patient, and my comfort...not satisfying the limiting insurance rules, or waiting 8 hours in urgent care for something that should take 1 hour, at most. Yay! I am a fan!

Breast Thermography is such a great and needed service. I had no idea this technology existed…read morebefore I met Karla. She is so caring and informative, it felt as if I were chatting with my sister! Her exams are very thorough, the most thorough I've ever had! The information received from BOTH of my thermograms has been comforting as breast cancer runs in my family. Note to all - breast cancer strikes men as well as women! Call and get your thermogram today!

From the owner: Insight Thermal Imaging offers pain free and radiation free breast imaging as a risk assessment…read moretool for current and future breast disease. We use the most advanced infrared medical imaging system currently available. Gray scale and color imaging provides essential information to determine your current level of risk. Certified by the International Academy of Clinical Thermology, the world's most trusted medical thermal imaging source in health care.

I have been a patient of The Metabolic Institute for years and I can't say enough good things about…read morethem. Debbie has diagnosed issues I have had that my doctors have not known or tried to figure out. She has me feeling better and able to function better than I have in ages. She now treats all of my aliments and I could not feel more trusting and confident with my care.

From the owner: A Functional Medicine Practice specializing in:…read moreBio-Identical Hormone Therapy Age Management Gastrointestinal Health Nutrition and Weight Loss Thyroid Regulation

I have seen a few of the providers here, and they are all very nice and attentive, and I always…read morefeel very cared for by them. My primary care doctor is here, and he is one of the best I have ever had. My reason for the low rating is the office staff. They range from sometimes pleasant to most times borderline rude. I have had paperwork misplaced several times and have come close to missing submission deadlines a couple times because paperwork was lost and had to be redone. The clinic manager is argumentative and denies issues unless you complain repeatedly. I wish my doctor was at a different office because the admin employees here basically are terrible.

If you want to be shown how little you and your health matter, this place is for you. I've been…read moreseeing the same doctor for over a decade (was barred from finding a new doctor due to "pain management" whatever that is... since she's literally never done/prescribed anything that could count as pain management). Dr. Grim has rolled her eyes at almost every complaint I've ever had, tells me it's in my head, and just dumps me on whatever specialist she thinks fits the bill. She lacks kindness and listening skills as she lies in the aftercare summaries and makes things up that weren't discussed or didn't happen. She does not read medical charts before prescribing medications (once prescribed me something that would've killed me with the meds I was taking at the time). She's flat out told me serious health concerns were "no big deal". Not the place for genuine care.

As an imaging professional myself I had high hopes for this facility when I required a visit after…read morerelocating to Spokane. Firstly, the front desk staff (Lindsey) was one of the most unwelcoming and dry front desk staff I have encountered. Honestly the front desk staff are indeed the first impression and the face of the company. In this scenario I felt like my appointment was an inconvenience to her and she didn't want to be bothered. The technologist was nice enough. Had I not been in imagining myself I would have been lost as what to do. No really directions, explanations or history taking. Pretty sure it took about 1 minute total from the time I entered the room to the time they exited to start the scan. Lastly, not being able to get a CD of my images (didn't need report) was a huge inconvenience. I have a second opinion on the west side and wanted the CD to take with me.

Not friendly. Was in there tonight for an ultrasound on our baby and the tech was not nice. Seemed…read moreannoyed at being at work and not excited for us. After the ultrasound I went home and noticed my skin was irritated. After looking at my stomach I noticed that she had ripped my skin open. Would recommend going anywhere other than here.

Finally called and Jenn straightened out all my problems and gave me all the information needed to…read moreproceed. She never left the line, intro'd appointment arrangers to me and then came back for next step. She gave me all the parameters about non-appt. blood draws which was accurate and wonderful. The blood draw staff was grand! Easy-going professionals who made it look easy and fast results, too. Would rate this 5 stars should their web sites ever get useful!

Dr. Reidy is amazing she explains eveything in detail. Since he is finishing his schooling he has…read moreto have someone supervise and that unfortunately is Dr. KIMBERLY DEPPISCH. She is AWFUL!!! I choose not to vaccinate my daughter and she was saying because I choose not to that she'll be "seeing my daughter for a spinal tap soon" what an absolute disgrace!! So unprofessional and disgusting! She has grabbed my child from my arms for no reason without asking. I was told my a nurse that she constantly tries to CONVINCE parents to get vaccinations when they have already made up their minds she'll sit with them for "however long it takes" I'm trying to make reports and reviews anywhere I can.

Everyone is always friendly and pleasant. I have never had to wait more than 10 Min. The doctor is…read morevery thorough explains any condition or procedure needed.