Being admitted overnight from the 10th of December until January 20th, I have had many experiences…read more The nursing staff are skilled and competent on the 4th floor. The food is great and you have the option to change it to what ever you want. The CNA's were super helpful and the nurse call button was often quick response time. I put in many appreciation notes to have my nurses and CNA's receive recognition. I was sad to leave to a skilled nursing facility. The social workers who were trying to get me to a skilled nursing facility were aggressive with their tactics though. That put a damper on my healing.

In and out. Checked my bp and sent me home. It was elevated and they did nothing…read more Jdnndndjnejiuehehsbsbnsnsjs

Capital (your health) masters (Providence corporation) require insurance bill padding (lab work…read moreexclusively provided by providence) before allowing prescription refills. Your health will take a back seat to profit here at Providence. Even if it makes Hippocrates cry.

This is the second time Ive talked to the vein center on Manito about an appointment and in BOTH…read moreinstances the scheduler, Ann could not have been more rude, impatient and awful me. When I tried for clarification on a question she became rude, and condescending and very impatient. Then I pushed back and asked her not to be so rude and she hung up on me. She has absolutely NO business in this industry. Dont even know who to talk to above her. I SO SO wish this was a call that was recorded for quality control. She should apply to be a prison guard. Ugh!!!

Have always gotten great help here and the doctors and nurses are kind and caring. The wait has…read morenever been very long .

As soon as I got in, I was greeted by front desk and was checked in very quickly. Everyone was able…read moreto honor my appointment time (even though there are no guarantees that there would be no wait). I felt heard by my doctor and he was able to address my concern.

I've always received great care from Dr. Cranney, which makes this review especially difficult to…read morewrite. Unfortunately, I've found myself in a really tough situation. After suffering a heart attack, taking time off to recover, and relocating, I've been struggling financially and haven't been able to pay the monthly fee required to continue seeing Dr. Cranney. I've been trying to renew my long-standing prescriptions for high blood pressure and depression--medications that are essential for my well-being. Despite explaining my circumstances, the office refused to refill them. I understand policies and procedures, but this felt cold and irresponsible, especially given the critical nature of the medications. I followed their recommendation to contact the CHAS clinic, but the first available appointment isn't until the end of June. I was then transferred to the hospital's follow-up department, but they were unable to help. At this point, my only remaining option seems to be urgent care, just to access the medications I've been stable on for years. I'm deeply disappointed by how this was handled. I believe patients--especially those dealing with serious health issues--deserve more compassion and flexibility. I hope sharing my experience helps others understand what to expect.

Dr. Cranney has been my husband's and my Primary Care Physician for a while now. We were patients…read morewhen he was at Multicare; I felt he really listened to me, & my concerns. He took great care of my husband; my husband and Dr. Cranney have similar senses of humor so they also genuinely liked each other. The office staff is always friendly, courteous and very helpful. When I needed insurance information and was out of town, I called their office to see if they had the details I needed. Initially, only a portion of the information was found; I received a call a few minutes later from their Office Manager who had gone back into my records and found what I needed. Talk about going above and beyond!

ATTENTION: If you ever receive a Vaccine Injury from Kaiser, make an appointment immediately, then…read morewithin 50 days reach out to a Federal Attorney that specializes in SIRVA injuries. Kaiser will do everything like in my case to delay the situation until it is too late. They also didn't document my initial complaint and office visit when my stiches were removed. Because of this, I am not eligible for a federal vaccine program that they should have recommended to me instead of putting me off and not fulfilling the record of my initial complaint. They also promised to pay for an X-Ray and office visit which I am now being billed for. This is borderline malpractice. The worst care I have ever received. I came in to have my toes stitched up after an injury. They said I needed a hand surgeon to repair my injury and sent me off to the Emergency Room. Unfortunately, before I left, they gave me a Tetanus shot. It seemed like it was the first time the person had ever administered a vaccine because the other 2 caregivers in the room cheered weirdly. The shot was injected too high on the arm causing a SERVA injury (Shoulder Injury Related to Vaccine Administration). Even though my toes have healed and I didn't need a "hand surgeon," 7 months later I still have the shoulder injury. Kaiser Permanente doesn't seem to care. I have basically been ignored. My first complaint was taken from someone I could barely understand in Manila, Philippines. Kaiser promised to investigate and get back in contact with me in 30 days. This did not happen. I have made 3 calls to Jennifer the facility manager and she has not returned my calls. I contacted the Department of Health only to find out you can't make a complaint to them because for some reason they don't have jurisdiction over this facility. My paper work from the incident doesn't show which physician or physician assistant was present nor which staff member administered the injection which injured me. Was hoping to have this addressed quickly so that others aren't injured or have a similar problem. If you need care, I would steer clear from this location because from my experience they don't seem very well trained, professional or caring.

They have genuinely never helped me with anything. The only way I've ever been helped was if I tell…read morethem what I have and then they will check for it and confirm. Other than that they will always tell you you're fine and are very rude when you ask questions of any sort. They do not want to hear your questions and will always rush through your time with them. My biggest problem was I asked them to do a POTS test on me(postural orthostatic tachycardia syndrome), and they did and confirmed I probably had it. So I called and asked for a note to give to my work because I tend to faint a lot or need to sit down briefly to avoid fainting, and wanted to let them be aware of my confirmed issue. They were very rude and told me they would put in a request from the doctor, but never did. I didn't even bother to call again because they are always rude over the phone.

all the nurses are very friendly, sincere very carrying, on time and attentive to our needs. Of…read morecourse the hospital food is what it is but the cafeteria is amazing.

Receptionists and nurses are nice. My kids doctor is decent. But she was on maternity leave and we…read morehave been having a different doctor seeing my kids. We have been having to pay co-pay for 2 of baby's well visits. I talked to a receptionist and was told it was our insurance that is charging us since there should not be any co-pay for well visits. Then I talked to the insurance and they told me it's the clinic that coded as an office visit instead of a checkup. It happened twice and started to feel personal. We will probably change the clinic unless the doctor comes back by the next checkup. -UPDATE My wife and I went to an annual preventive checkup since our PCP came back from maternity leave. We were surprised by bills from Chas AGAIN. Our insurance should cover 100% for one annual checkup for each individual. We talked to Chas and they told us our well visit turned into "diagnostic" once we answered questions the doctor asked. We were unaware and feels like being tricked into. We only answered what our doctor asked and there were nothing special the doctor did except giving us a tdap (which was covered by our insurance.) Their practice seems morally wrong and unethical. It even seems fraudulent. We will be seeking formal complaints against the facility.

What a bunch of morons at the Chas at Market.They had me running around getting forms signed.They…read morehad highlighted on the form where to have my wife fill out. I spend 1.30 running around town to get it filled out and bring it back.When I returned they said that they had highlighted it in the wrong places. It was their mistake and said well sorry.Then was told you need to got get it fill out again. They don't have clue what the heck they are doing . Called to talk to a supervisor and was told they are all in a meeting. Please leave a message.I said pass and will never go back to Chas in Spokane .