Warning, Dr, Chung's office manager is by far the most rude, mean, bossy, controlling, very low-low,disrespectful, talking loud person I have ever known at any clinic service. I was Dr. Chung's old patient. Supposed to see him for my tattoo removal today, July 17 at 2:15pm. Because I went to a wrong building and was late for my appointment. Being courteous， I made a call at 2:10 pm and informed the person who answered the phone that I would be late for around 10 minutes. Later I learned that was Dr. Chung' s office "Manager". I told her I was on my way and should be there soon. The "Manager" was not very friendly repling to me if I was running too late it would be better for me to reschedule. I kept telling her It wouldn't take me more than 10 minutes to arrive. The "Manager" kept pushing if I couldn't make it by 2:30pm she wanted me to reschedule.
I was very frustrated at the office " Manager" seemed to be very unresonable and rude attitude. By the moment I arrived at Dr. Chung's office, I asked the receptionist if she were the one who answered my call. She said she wasn't, that was her office "Manager". So I expressed my feeling for not being concerned. I said to her the reason I was late (for 8 minutes) because I went to a wrong building that cost me late for my appointment. I always show up at my appointment on time. If I know I would be late for 5-10 minutes I usually call to inform of my lateness and apologize for being late.
I told the "Manager" she didn't have to be so rude to me. And she then was raising her voice said if I couldn't arrive by 2:30pm it was better for me to reschedule. I said to her I did not hear she said that to me, but she insisted saying she did and her voice was getting louder and louder so did her rude and mean attitude. She said to me that she would cancel my appointment with Dr. Chung, by this moment, I couldn't hold my anger, I said to her she had no right to cancel my appointment. She said " she did" because " I am the office Manager, I cancel your appointment". We got into very bad argument then she called security to get me out of her office. When security came, I told him what happened. He was silent and didn't make any threat comment that I was violate the building conduct.
I went back to Dr. Chung's office and demanded to see him according to my appointment. the " Manager" called security again, and threat to call 911. I told her, if Dr.Chung didn't want to see me I would leave, So the " Manager" went to get Dr. Chung. Very surprisingly dr. Chung said he heard our argument which interrupted him to see his patient. And he said I was rude when I came in to his office. Excuse me, dr. Chung you were not even in the secen, did you see your Office Manager her loud voice, mean bossy attitude when talking to your patient. She said she had " the right" to decide your patient to stay or leave. Did you hear that part?
I asked her if she was your " girl friend" or " your Wife" or other wise how could a little, small not even well known tattoo laser clinic' s office " Manager" acted like she owned the business. Very Bossy, Mean, Rude and loud Voice. When I returned agaim,I informed her I was filming a video of her inappropriate behavior. Surprisingly , this time she put up a wholesome smiles and acted very friendly standing by her office.
True Color Shows and Reveals What kind of " Person" she is. A Typical fade inside and rude outside person.
And She is running a business for Dr. Chung. Treating his patients very disrespectful, arrogant, and RUDE。
Writing this review is to tell everyone who is going to get a tattoo laser removal, please consider if this is a service you want to get for your treatment. There are many laser centers can remove your tattoo and give you the courteous and respectful service you deserve.
Think about why do you want to go to a service can't allow you to be late for not even 10 minutes?
This is my true experience and a very painful treatment from Dr. Chung's office!
At last, a thunder strikes my head, I now know why " the office Manager was pushing me to reschedule my appointment. When I first called to make an appointment I told her that I wanted to remove the fine line at my eyebrows. I did mentioned the price on the very last treatment, Dr. Chung was very nice to ask for a half of price, which was $50. So I told her
Would it be the same price $ 50. She asked me my eyebrow tattoo was new from the last time. I said yes it was. She then asked for a full price, I said fair enough.
Perhaps, my little tiny treatment did not make the office "Manager" interested in an additional 8 minutes to Waite for me. Now I get it, that's why she was so grouchy and irritating.
Dr. Chung if you are reading my review, please think about if you still want to keep your office Manager who only wants to do her way without concerning your business and patients benefits! Wrong person for the Wrong position. read more
