I had a close relative pass away very suddenly and his car was passed down to me, I didn't know…read morewhat all the car needed done and I genuinely can't stress enough how kind and helpful HP Automotive was. Not only did they replace the brakes that needed replacing but their full inspection told me what the car will need in the future and when. Fairly priced services and incredible customer service, as well as reliable work. I'm really happy with my experience and I'll absolutely be returning.

These guys are awesome! Any services I've scheduled were completed when promised!!!…read more I highly recommend HP AUTOMOTIVE in Lakewood!!!!

great service, got to work on it right away and great communication. will use again next time i…read moreneed auto work done.

Honestly. They fixed my car a year ago for a water pump and over heating issue and then my car…read moreoverheated almost exactly a year later. I came in to see what happened and they said that the little plastic coolant pipes that go to the water pump were dissolving. I'm honestly quite annoyed because I feel like this is something that should have been noticed a year ago and I highly doubt this wear and tear appeared in a year on a car that already had 170,000 miles. I ended up going to another guy that actually cares about older cars (mine's a 2006) and he figured out it was another gasket in my engine, not a head gasket like they were claiming. Applewood wanted to charge me $4800 in total for a car I paid $3000 for. My mechanic was able to do it for $560 because he just replaced the radiator cap and plastic gasket that gets worn down at almost 170,000 miles each time. I also am a woman so when I called them they used a very sarcastic tone with me and kept gaslighting me on the issue. Sure a head gasket repair may have fixed the problem but I would have wildly overpaid. I added my inspection report that was wildly overstated and would have costed me $4800 for something that they should have already replaced or told me about considering they had replaced my entire water pump and the hose connecting to it.

UPDATE as of 10/2024:…read more Took my Veloster in for a brake flush, and as always Ken and his team completed the work in a timely, professional, and affordable manner. My only wish is that his location was closer to my house, and that he was open on weekends, but that won't stop me from going. Next he will see my Veloster for a seat heater diagnostic. I have been to Tune Tech twice. The first time for an issue with my cars remote start, then for a low beam bulb. Both times Tune Tech fixed the problem in a timely, professional, and affordable manner. They even checked all of my lights, finding I had 3 bulbs out, not just one. I was glad I took it to them considering I'd taken my car for an oil change a week earlier to a different company who never mentioned that I had any lights out. Last, but not least, Ken, the owner, is very pleasant to work with.

I called to inquire about the tune-up, diagnostic services, and 100,000-mile maintenance service…read moreoffered by this business. I spoke with Ken, who informed me that the diagnostic service was not included with the tune-up and would cost an additional $250. I explained that the company's website states that diagnostics are included in the tune-up service. Ken pulled up the website and confirmed that he saw the same information I was referring to. However, rather than clarifying the discrepancy, he remained silent. When I asked whether the information on the website was incorrect, he stated that it was not. Ken then commented that tune-ups are typically only necessary when something is wrong with the vehicle, despite my explaining that I had driven my vehicle for 100,000 miles without having a tune-up. Overall, the interaction left me with the impression that Ken was attempting to add an additional $250 charge for a diagnostic service that the company's website explicitly states is included in the tune-up. Even after acknowledging the information on the website, he did not provide a clear explanation for why I was being told I would have to pay extra. This raised concerns about the transparency of the pricing and whether customers are being quoted additional charges for services advertised as included. I believe customers deserve clear, honest pricing and straightforward explanations before agreeing to any service.

good service even when things don not go like they aresuppoesed to. i will continue to use the shop…read morefor service,always john muhs

Took my car in to get it checked for a "long distance road trip." Diagnostic alone costed $195,…read morewhich I thought was incredibly high compared to other locations I've done that at. Mechanic recommended fixes for the long road trip, we had them completed and picked up the car with seemingly no issues. We were slated to leave the next morning at 5am, so we woke up at 3am to get ready and take the dog out on a walk, where we discovered the splash guard hanging completely on the ground underneath the car (first image + video below). So we had to delay our trip out by 2 hours just to bring it back in. Told them my frustrations with having our travel delayed, and wasn't really met with any sort of apology / compensation. Finally get back out on the road, and when we arrive at our destination the next morning, we noticed a scraping noise when hitting some low bumps. Looked under the car and see that part of the guard underneath is held together with a zip tie! (Second image + video) Absolutely insane work. Completely disgusted with the shoddy work and the lack of attention + care.

We came in when our very old car was driving sluggish. We brought the same problem to another…read moremechanic who gave us bad advice that didn't fix the problem. This shop was able to diagnose it, explain the problem, and fix it for a very fair price. We are grateful to have found a quality shop so close to home!

Great customer service, Very friendly people! Mason really went above and beyond!! Highly…read morerecommended!! Call them First!

I asked for estimates through Yelp for work on my 2024 Toyota Rav4 Prime and my 2021 Kia Niro EV…read more They were very responsive. I had alignment done on Toyota today and they were courteous and efficient. I highly recommend them and I have scheduled coolant flush/replace, brake fluid flush/replace and alignment for my Kia.

Excellent experience. Ladies I think you can feel at ease here by yourself and get fair pricing…read moreand an explanation of all work or repairs. My daughter dropped of her Toyota Rav4 for some of the required maintenace - all went very well.

I highly recommend this auto shop! Stu is incredibly friendly, kind, and responsive, and his prices…read moreare much more reasonable than the dealership. He went above and beyond by offering me a ride home and even delivering my car the next day when the work was completed. He did identify a few additional issues with my vehicle, but I never felt pressured to have anything else repaired. In fact, he even took the time to apologize because he wanted to make sure I didn't feel pressured, which really speaks to his character and honesty. It's refreshing to find someone who genuinely cares about his customers and provides such great service. I truly appreciate his kindness, transparency, and willingness to go the extra mile. I will definitely be returning for future car repairs!

The quality of service at this shop is top tier. I brought my Subaru Crosstrek here for a second…read morelook at repairing a head gasket nightmare after a place down the road ripped me off when doing my radiator. I still needed more repairs. I wish I'd taken my car to Hummel's first. Not only are their services a better value, but the shop owner was much more knowledgeable and treated me like a person rather than property. Good, honest mechanics are hard to come by. I'm so grateful I FINALLY found a reliable and compassionate place I can trust!

If you own a Range Rover, you know the relationship is part luxury, part emotional support group…read more Travis at Import Sports is the only person I trust with mine. At this point, my Range Rover gets more excited to see Travis than it does me. He knows these vehicles inside and out, explains everything clearly, and somehow manages to keep me calm when the dashboard decides to light up like a Christmas tree. Honest, knowledgeable, and genuinely great to work with. I wouldn't trust my Range Rover anywhere else--and that's saying a lot, because this vehicle has expensive taste. Thanks for always taking such great care of it, Travis!

I brought my vehicle in for diagnosis/repair of some O2 sensor wiring (wires coming from the car!)…read moreand emissions issues. The shop recommended replacing multiple oxygen sensors and quoted over $1,400 in repairs. (Ended up paying only $300 at a different shop and did not change a single sensor!!!!!) However, I had recently already installed a new downstream O2 sensor, and I was disappointed that their recommendation focused on only replacing parts rather than clearly explaining what testing had been performed to confirm the sensors were actually faulty. The damaged wiring and connector were obvious issues that I asked to be repaired and tested, but I was never provided voltage readings, continuity test results, or any detailed diagnostic information showing why random ADDITIONAL sensors needed to be replaced. (Seems like all they do is read codes and change parts over there) Would not recommend to anyone who is not car savvy....or anyone in general for that matter. ;))