I bought a large order (80) of t-shirts for a group event. The shirts are great, and the staff are…read morevery helpful and responsive. Be aware of the time requirements (I believe it's 2 weeks between ordering and receiving the shirts), very reasonable timing and pricing.

Outstanding customer service! The staff at Blue Ridge are the absolute kindest people. They were so…read moreaccommodating and able to work with my time crunch and challenging requests. I received my order earlier than promised and the work was excellent! If your'e looking for a professional well priced shop that will exceed your expectations....I would highly recommend Blue Ridge Embroidery.

I took my class presentation to this company on Monday and they were able to do the job within 24…read morehours with care. The poster is beautiful and I'd recommend this place to all UVA students !

I needed to get some printing done and Tim was kind enough to get it turned around so quickly. He…read morewent out of his way to be helpful and pleasant. I can't recommend these guys enough.

These ladies are above and beyond anyone I've had the pleasure to work with. They are so pleasant,…read moreeasy to talk to, down to earth, genuine people. Their craft is exceptionally shown in each garment I've left. The price is fair and if you have any concerns, they answer all your questions and make sure things fit comfortably. The shirts I left look and fit better than when I first purchased them. Thank you all so very much! In my opinion y'all are one of the highlights of our city. Professional, sincere, respectful, hardworking and rare.

Fair warning: they are always busy so get in early so you aren't too far back in the line. They are…read morebusy because they do great work. The prices are very fair, particularly given the quality of the work. Great people working there and they are my go to for alterations and repairs.

My daughter and I have been wanting to learn sew for ages. Finally went down and were able to buy…read morethe lowest priced floor model. And they were kind enough to give us at least one full free lesson on how to get the machine working, a variety of stitches, some problem solving, and follow up classes. We found the instruction and tutoring thorough, patient and encouraging. Couldn't be more appreciative of their outstanding Customer Service. Thank you, Cottonwood.

The store has a gorgeous variety of cotton in every print you can imagine. The quality of the…read morefabric is top notch and the service was exceptional!

The team at GG does fantastic work. Whether you come in with a specific idea or need a lot of…read moreadvice, they are terrific. They have wide-ranging frame, mat, and glass options and do beautiful work. I won't go anywhere else.

Today I picked up my friend's diploma and it was stunning - the picture doesn't do it justice. We…read morewanted a specific suede border and the owner was able to order exactly what we wanted. The owner runs a small, family business right on the downtown mall, it's a cute and friendly space so I highly recommend stopping by for your framing needs. You can even touch all the different sample frames that are velcroed to the wall. It's not just diplomas but for all the special moments in your life down to just framing a poster. There's even some amazing prints and art to look at while you wait!

They don't take care of your clothing. Had to get a something sewn on a dress jacket and it came…read moreback wrinkly and dusty with random loose threads. They didn't even put plastic wrap around it. When I asked them to clean the lint off, the male there grabbed not a lint roller, but a wired brush and made it worse. I had to even request the plastic wrapping as he was not going to provide it. He was rude and uncaring the entire time. Service was relatively expensive. I'd recommend going elsewhere for services. Avoid.

Expensive, but came out looking great. They handle military uniforms well, and understand details…read moreand fit perfectly.

A few weeks ago I brought a Pierre Cardin shawl-collar tuxedo jacket and trousers to Gus' for…read morealteration. I'd purchased the tux in 2004, had worn it a few times since then, but when I tried to squeeze into the suit...yikes! You get the idea. I picked up the suit today. Fatemeh was a miracle worker. She managed to add a couple of inches to the waist and added some room to the jacket in a way that is essentially undetectable. I am very pleased with the job that she did and can't wait to wear it to an event in a couple of weeks. It's also worth noting that she kept me updated on the status of the alterations via text. Well done and many thanks, Fatemeh!!

Wonderful! I brought in a very delicate, green, silk dress with layers and lace a few weeks ago. It…read morewas far too big/baggy for me, but Fatemeh altered it to fit perfectly and the seams are gorgeous. Fatemeh is also just very kind, and the price was very reasonable.

I'm a recent UVA graduate that needed help printing and preparing letterhead. The staff were…read moreincredibly kind, attentive to detail, and professional. Genuinely blown away by their hospitality and services. Will be coming back!

I called and got a quote of $5.50 for binding 100 pages together (basic copy paper with a simple…read morespiral binding). When I arrived at the business that same afternoon, I was greeted rudely by an employee who was working on a project and acted as if I was disrupting his work. He barked some questions at me and then took my pages, binded them, and demanded $10.53 for his work and "labor". This was not the quote I was told over the phone and when I said this, he continued to talk down to me, and I payed the $10.53 to avoid any further conflict. Not a good way to be running a business with such rude and disrespectful employees who don't want to help. Better transparency with your quotes and pricing would also be beneficial.