Having received a piece of art from a nationally known/reputable auction house that was in need of…read morecleaning, I contacted Buchanan and Kiguel for restoration assistance. Paul Williams was wonderfully helpful and knowledgeable in examining and then spotting that the item was not what it had been advertised to be. He also provided printed research verifying his conclusion which was provided for assistance in re-addressing the concern with the company from which it had been purchased. He did this all at no cost, as a service to assist this customer. I highly recommend their restoration services to those in the Charlottesville area, as it was very worthwhile and helpful!

From the owner: Established in 1966, the Buchanan & Kiguel name has become synonymous for quality and…read morecraftsmanship. We frame to museum standards to insure the longevity of your art and always take great care in your project through all aspects of the framing proces

I was delighted with the work done by The Great Frame Up! They helped me select the perfect frame…read moreand matte for my large print, did a beautiful job framing it, and then delivered and hung the print over my fireplace. Their prices are reasonable. Highly recommend!

This is a locally-owned business that does great work and cares about their customer's experience…read more They did a great job reframing my print, and when my own actions caused some minor problems with the frame, the owners went more than the extra mile to make things right. Highly recommended.

Framing everywhere is more expensive than Michaels. A creative framing, small artist shop, has some…read moresuper people with a great eye for frames, excellent stock, and have done consistently excellent work on my paintings... so I keep going back.

It's expensive, but for professional and traditional art supplies, your only options in…read moreCharlottesville are: 1. The Art Box (expensive, retail prices. Staff is composed of artists who have tried the art supplies.) 2. Michael's (more crafts, one-two aisles for art supplies, and no helpful artist with their own experiences) 3. AC Moore (more like Michaels) 4. Online (again, no one to answer questions, no way to touch and test supplies but can be less expensive, takes more time to get the art supplies). I have explored all the options. I found Michaels has the best selection of art cases in the bead aisle. There is a plastic two-sided container with handles which opens flat to see all the paints that I love. The paint brush selection, though, is pitiful. AC Moore was more crowded and uninspiring in materials. Although I love dickblick.com, there is a minimum order and delay in getting supplies. There is no one to ask. I had a special mod podge project to collage some porous houseplant pots, and then discovered that the mod podge doesn't protect the collage from water damage. Well, I wanted some fine artists supplies: unisom and schminke pastels, dark and light, winsor and newton or Williamsburg fine artists grade oil paint, workable fixative, and better paintbrushes. It cost too much, but the salesperson was able to answer my questions in detail and direct me to the correct items. Worth every penny.

I'm not coming back because of your lack of customer service (see the other one star reviews)…read more I came in last month to have a portrait framed. No escalator running up, only elevator, which was occupied. This is a problem for your handicapped customers. When I returned today the up escalator still wasn't working - so this is apparently "regular" service. YOu, Michael's, chose to be on the second floor in this mall. So YOU, Michael's need to keep your escalators running. When I came in six weeks ago, the service at your custom framing desk could NOT have been less helpful. Two men behind the counter were arguing (see other one-star post about custom framing employees being angry at each other). I stood waiting while they finished their spat and finally noticed me (invisible woman over 60 problem?). The young male who "attended me" was clearly new and didn't have a clue what was going on. He told me that frames the size I wanted could only be had custom. I told him he was wrong, that they could be ordered online - from Michael's. He didn't get it. I explained again that MICHAEL'S had it in stock online. He didn't get it. So I unnecessary ordered a "custom" frame I could have ordered online just to get the matter done. I never got a call back telling me the item was done so had to call myself. The explanation was a flood in the store, etc. No apology. So I returned to pick up today. First was the ongoing escalator problem. Second was in absentia workers. I went up and down the paper aisle looking for Japanese rice paper. Never found it. Not one person was available to help me find it. Two employees were dithering at the front desk. Went to custom framing. No one is there but a senior citizen couple. After about four minutes I asked them if there was someone working. They said they thought so but she had disappeared in the back. We waited longer. I finally hit the button for nonattendance which said "buzz here we will happily assist you". No one happily assisted us. The woman finally showed up. She couldn't help the senior citizen couple. They had nine small frames in front of them. They asked for a bag. She said she didn't have one (but didn't try to get one, either, or call the front) and left these poor people stuffing nine frames in their pockets. Unbelievable. My turn wasn't much better. She clearly doesn't want to work. At one point she muttered something and I said "were you addressing me? I can't hear you" and she had telling me to sign a receipt. She opened both orders (apparently upon instruction) without a comment so you learn you have to say "that's fine" I even had to ask if I owed Michael's anything. I didn't. I then asked her where Michael's might have rice paper. She said she "didn't know - it's out there if we carry it". Didn't offer to call the front desk. So I left (two employees at front desk were still on their phones) and checked - yes, Michael's does carry rice paper for $25.00++. I went on Amazon and ordered it for $3.99. This is why your store is failing.

Very poor service. Avoid the custom framing counter. They are angry with each other and that…read morespills over to their care of your art. No customer service here at the moment. Something has changed.

Great cards! I bought a few birthday cards that could also be framed as art for less than a CVS…read morecard! I'll be back for the small batch candies and chocolates for the holidays.

From the owner: Sweet Art Emporium specializes in locally-crafted fine art and sweets. We also offer drop-in…read moreceramic (pottery) painting and art classes!

I always find something I love at Consignment House. I've bought several pieces for myself,…read moreincluding an amazing 1940s transom at a great price, along with art and unique decor. It's also my go-to for gifts, since they have such a great mix of antiques and one-of-a-kind items at different price points. Geoff is wonderful, super knowledgeable, and the store has a really cool, welcoming vibe. A must-visit spot in Charlottesville.

They had great bracelet for my spouse that was made by a well known Navajo artist who's no longer…read morewith us. Something you wouldn't find just everywhere. Very fair deal and pleasant and responsive people to work with. Immediate shipping. Thanks for a nice online experience!

I ordered notecards for my mother's birthday (2 months prior). He said it was, "No problem." I…read morecalled two weeks before her birthday, and he had not gotten to the notecards yet, and commented again, "No problem." My mother's birthday has gone and past - no notecards- and no word from "him". A sheer and utter disappointment in the lack of business skills and general respect when someone places an order.

From the owner: Bryan's Photo Store/Bryan Parsons Photography, LLC has moved! We are now located in the…read moreprofessional offices at 145 Ednam Drive, Suite 312, Charlottesville, Virginia 22903. We will continue to provide scanning, restoration, and printing of slides, negatives and prints; large format fine art printing, customized Photoshop work; passport photography and other specialized photography.