This place has nice salespeople, but I have to wonder if their "veneer" of pleasantness is to get you to walk out with a car that's damaged. We bought a 2016 Hyundai Roadster with 65,000 miles in June 2024 for our son who is in college and needed a car to make work opportunity easier. It runs, so that's good. This is being written less than 30 days from the car being bought, but we don't have time to drive four hours round trip to get this car exchanged due to the stuff below (he goes to school in Texas, so that's also complicated), but I feel it's more important to make people aware of this. The dealer failed to disclose the following defects which did not present themselves in the test drive, but they were caught when we got the car checked by a Hyundai service location in my son's TX college town: 1. A loose positive battery cable which was causing the car to almost switch off on our drive back. I thought it was the "safe mode" that happens in Hyundais, but the mechanic we paid $70 to fix this in OKC said it was as simple as that. 2. The right rear view mirror was loose upon driving it on the highway for an hour, and that's $750 to replace and paint. 3. The under shield is missing that would cost $236. What we DID notice in the test drive is that the electrical head unit (the screen that has all the interactive display options on the dashboard) didn't work. The dealer said it was the actual material screen itself, and not the interior electronics. They knocked $350 or so off the price of the car to compensate for it because they said I could take it to a dealer and get it replaced for the same basic price by buying it online and then having that mechanic install it ("7 minute" repair, the dealer at Infinite Routes Auto said). This is COMPLETELY A LIE. The repair is to cost $2,526.42 with labor and parts. This is so duplicitous, to sell a car with this many defects. Sure, you can say, "Buyer beware," but this is really deceptive. I'm filing a complaint with the state and national governmental offices about this dealership, and I'm reposting this review to all known online sites that allow reviews of businesses. read more

Infinite Routes Auto - Used Car Dealers Near Me - Bixby, Oklahoma

DO NOT PURCHASE THE EXTENDED WARRANTY This dealership is a scamhouse. They are very slow and will lie to you face with a smile. I did not receive my title for 2 months I was charged 8 THOUSANDS DOLLERS more than the sticker price because they claim you have to pay for a tracking device on the vehicle. Everyone here has lied to me multiple times and stopped answering my calls. I am considering legal action against them. read more

They sold me a car with a class action lawsuit on the transmission with ZERO disclosure. I haven't had the car four months and it needs a new 9k transmission, nearly the full cost of the loan. They are only friendly and helpful until they get your money. Nobody knows anything or can do anything once you fork it over. Sent my registration to me AFTER the paper tag expired and I had to leave 3 voicemails to get it sent! It's so obvious they don't care about people, just stealing their hard earned money! Now I have no car and had to have emergency surgery after walking several miles being stranded by that car! read more

Incredible deals and great service. David made car buying super easy. The selection is top notch and the prices are amazing. If you are looking for a deal, go to Bixby and ask for David. read more

Don't waste your time. Very poor experience. Dishonest business model. I've been shopping for a car for several months now and found a car within my price range that this dealership had listed online. I am a cash buyer. I came to the dealership after work and spent two hours of my busy evening (I work a full-time job, am working on a master's degree, and have a wife and three kids.) looking over and test-driving the vehicle. I was ready to make a deal. Once I entered the showroom, I was informed that the price was non-negotiable. That would've been fine because the list price wasn't terribly out of line with the rest of the market. The real punch in the gut was when they informed me that not only was the list price nonnegotiable but that there would also be $1600 worth of extra fees. The most expensive of which was a tracking service (LowJack) that I had no interest in purchasing. I asked the dealer if it was possible to have the tracker removed in the event I didn't want my vehicle to be trackable by me or anyone else. He said they would not remove it, that it was non-negotiable. I asked if I could have my mechanic remove it. He said that it would be possible, but I would then be "paying for nothing." To be fair to the dealer, he did inform me that these extra fees were disclosed online. I missed those disclosures in my shopping. After leaving the dealership, I went back to Autotrader and found these disclosures in the description. However, they were buried and took me several minutes to find, even when I knew what I was looking for. In the end, two hours of my busy life were taken from me. I was prepared to make a cash purchase, even at their asking price. However, their dishonest business practice did not inform me that I did not have enough cash to make the purchase until after I had wasted two hours of my evening. read more

Pros: Cars are decently priced, clean, and everyone is nice and helpful while you're on the lot. Cons: This is a LoJack company that sells cars. Everything inside the office, from pens to screensavers, is LoJack. They claim the need to try to save you money by using their lenders but are rude to your lender when they try to save you money. When our bank asked about removing the LoJack to save us the $1000 charge for them installing it, because it's "a safety option for your peace of mind" even though we dont need or want it, the contract manager Albert(?) said "it doesn't matter if you're a woman or a black person, we don't remove it" to the sweet African-American lady talking to him on the phone. He also told her that she sounded like she had an agenda and said that they would remove it for $500. Also, there is no insurance discount for having LoJack if you have State Farm. So if you're OK having unwanted tracking (LoJack) on your car and rudeness to your lender, then this a good dealership to consider. We only got the car because my wife loves it...I would have just walked away. read more

I purchased my vehicle from these fine folks 4 months ago and was very pleased on the ease of the process. Since then I have let their very efficient & ASE Certified mechanics do the routine maintenance service since they are very efficient and cheaper in labor costs. It's easy to set an appointment and they have a very spacious waiting area. I've even had them to assist me with some out-of-the-ordinary mechanical requests/desires that I had. ALL of the staff is friendly, knowledgeable, and easy to work with. GREAT place to do business! read more

We had been looking for a decent priced low mileage car for our college son for several months put in filter for Japanese made, this dealership had the car we chose. They are very nice & welcoming (no pressure sales force). They are responsive (answer my text). They checked up on my questions in a timely fashion read more

Expect an additional $1,600 in dealer fees on top of what you see the car listed at. They mentioned to me many times on the phone that they are honest and upfront with all the cost and yet they hide these in the fine print. They must be connected or have a deal with Lojack because they require you to add this to the car for an additional $988. No thanks! read more

The first time we arranged an appointment and asked in the car had BSM. We were told it did, drove 45 mins to get their at our appointment time to find the car being serviced and didn't have BSM. Flash forward a few weeks later to another car. I asked for a photo of the BSM before making the drive. The car had it and I made an appointment. I told them I would be on Short time frame and to please have it ready. I got there and they gave me keys to a 2009 not 2019 that I asked to see. By the time they found the keys to the correct car I had about five mintues left in my schedule to test drive the car. I got in the car to find it on empty. So not worth time and energy. Clearly they don't value people's time. I won't go back because of their poor customer service. read more

I purchased a car from them. Richard Douse was very helpful and friendly. I would recommend this place to anyone looking for a vehicle.

Two of my kids bought cars from Infinite Routes. The first was a fairly positive experience. The second has been negative since we got home. The car is fine, at least it was while we were able to drive it. They confused the vin numbers between 2 vehicles. So, the title worked was delayed. A little bit is on us because we didn't back to them immediately. But, if they hadn't screwed up, we wouldn't have needed to. The temp tag expired on 6/20. When we finally got a title 15 days ago, they had put it in both my son and I's name as and instead of or like I had asked when we bought the car. So, 2 hours wasted at dmv. Got a form so I could get tags without my son and went back. They messed up the mileage between the 2 cars that the vin numbers were from. So, mileage didn't match across paperwork. 2 1/2 wasted at dmv on July 15. I called immediately. I was assured they would resolve the issue as quickly as possible. On 7/19, I get a call saying it's all fixed and I can pick up the title. I reminded them for a third time that I live 2 hrs away. They say they will see about mailing. On 7/23, I still have no title. I call them and for the first time go off on a voicemail. 5 minutes later I get a text with a tracking number. I just checked the tracking number and it still says it isn't in the system. So, son has a car he paid $15000 cash for that he'd been saving for 3 years that he hasn't been able to drive for 26 days because they couldn't get numbers straight and have no sense of urgency to rectify. This is definitely the worst customer service I've experienced and would not recommend anyone doing business with Infinite Routes. read more

I contacted Infinite Routes Auto after I found a vehicle listed online. Received a quick response from Yan. The test drive was easy and no sales pressure. Yan even left me alone to look over the vehicle. I decide to buy from them because their price on the car I wanted was a good deal and within my budget. I would definitely recommend checking out their website if you in the market for a used vehicle. read more

No complaints AT ALL!! Anna was so helpful, very kind, & not pushy at all!! Great staff! Arnold was also knowledgeable & helpful!! Definitely recommend them if you're looking for a nice used car!!! I am going to enjoy my new car!!!! read more

I give a two star rating overall. The salesperson Anna was great, deserving 5 stars as most reviews reflect. However the rest of the experience was terrible. Look at the cars carefully, even if the Carfax says no damage reported most of them had some visible Bondo repairs around fender wells and overspray all over from repaint. That devalues cars exponentially but they are "firm" on price that reflects excellent shape. I couldn't bring myself to pay excellent value on a car that's at best poor condition in the market and would need body work done correctly so that everyone cannot see the previous repairs. I'm not rating at 2 stars because I didn't make a deal, that was my choice, just go in knowing that most of them have terrible body work done to them and it's hidden by the clean Carfax. Just because it's not reported doesn't mean they aren't selling wrecked cars and repairing them and advertising as excellent. Anna is a great sales person and should move on to a reputable dealership that doesn't cover things like that up. read more