I was looking for a specific electronic drum set for our family's church and this is the only…read morelocation that had it in stock. I made the 2.5 hour drive and when I started chatting with the guys, they recommended a different set that was a good alternative. It had more features and wasn't flimsy, like the set I originally wanted, plus it was on sale!When I went to check out, the sale had ended BUT staff still honored the sale as a courtesy to me. He ended up throwing in a free throne seat with the purchase of a 24 month warranty. I had the privilege of speaking with three different employees, plus the manager Mike, and the kindness and professionalism was superior! As a female who knows NOTHING about instruments, I was a little nervous going in and being sold overpriced items due to my lack of knowledge. However, I was SO wrong to be worried! Mike even found out I was scammed out of a $100 gift card and decided to honor that discount anyways. I would happily drive back to Waco from the Tyler area to purchase from these guys again! Highly recommend!

Only giving them 1 star because Yelp doesn't allow 0. I went in to see about getting a very…read moreexpensive vintage guitar set up only to have the repairman belittle me and act as if I was inconveniencing him by asking a simple question. I walked out and will never return to this location.

Amazing store, very helpful and nice employees. Large variety of instruments, go check them out..read more

Needed to have my wife's cello looked at to see what service/repairs it might need and they took…read morecare of some simple things right then and there and didn't even charge me. Very friendly and helpful as well. I also needed a guitar to have some significant work done and they helped my find a great repair guy.

Went in to buy a guitar.. explained to the guy I wanted a cheap one as I was only using it to…read morepractice while in a hotel for a couple of weeks...I got the full court press from some dweeb who insisted that they only offered one floor model...I ended up buying the one he wanted to sell.. then he went into the hard core warranty sell..I hate that! I explained to him that if he kept insisting then I could buy the same guitar on line. TERRIBLE customer service! I bought a $200 guitar and felt sleazy like I was buyin a used car..damn..and they wonder why people buy online...

From the owner: Guitar Center is the largest retailer of musical gear in the world. More than any single company,…read morewe're inspiring millions of individual musical dreams, journeys and success stories, large and small. In short, we empower our customers in ways no one else can. With our unrivaled hands-on store experience, unique consultative expertise and matchless commitment to making gear easy to buy, we are bringing more music to the planet. We offer a variety of special services, including lessons, musical instrument repair, professional musician services, and musical instrument rentals, designed to help musicians achieve that indescribable feeling that comes from making music. At Guitar Center, we don't just sell guitars or drums or keyboards. We sell something far more important. We sell the unexplainable feeling of sheer joy that comes from playing music. Or, simply put, at Guitar Center, all we sell is the Greatest Feeling on Earth.

This company is uninsured and doesn't answer but will text lies about reimbursement all day. They…read morewere hired as a moving gift by a friend in August 2017 and ended up ruining one part of each piece of our furniture they packed. When the friend reached out the owner Joey Andros stated he would refund $1,000 (which doesn't do much considering the damage done). He paid 500$ in September then said he'd pay the other 500$ (plus the 325$ cost for hiring them) the following month. We haven't seen anymore money and he won't answer the phone. Once he started ignoring our friend/realtor that hired him I reached out to him. He was rude and yelled with all caps in the message. His reply to where the final re-payment is was this (word for word if I could post the screenshot of the message I would) so this is from Joey the owner who's big enough to text but can't answer any phone calls: "The $325 that you're referring to has NOTHING to do with you. You can attempt "legal ramifications" all day long. I dont advertise as having insurance nor did I guarentee a perfect move. You received $500 without any professional valuations or estimates. I will pay the $500 to you. But it will be when I CAN. I apologize for the inconveniences this has caused" So just be aware that he (comically) doesn't guarantee a perfect move nor does he have insurance to back his movers when they fail miserably. We sent pictures of multiple damages and he said that was enough to realize they messed up and he wrote a text stating he knew he needed to reimburse the move fee of 325 plus 1000 to damages. JOEY- you have no defense. She told you we weren't going to pay for someone to evaluate the damages (Thatd just be more out of pocket that we shouldn't have to front) but we DID send pictures of some damages just to get started showing you what all y'all ruined. THEN "YOU" ACCEPTED the photos as enough reason to "start paying on damages" as you put it. So while you scrabble to pay up we have to just "deal with it". Nice try though.

Total NO SHOW on day of scheduled move! I contacted & spoke…read moreto owner himself 3 weeks prior to move. I confirmed date of move thru his website as requested. I contacted owner again 2 days before move to confirm move & method of payment required. Saturday morning 9a.m., (day of move) nobody shows. I call at least 6 times within the next 2 hours, email, & leave several voice mails. No answer, no response, nothing! No body ever showed up & nobody ever contacted me since to offer any explanation, excuse, or apology. We were concerned the crew had been in an accident on the way! So all we can surmise are the following possibilities: 1. Owner was thrown & Jail & could not fulfill commitment 2. Owner was in accident & could not fulfill commitment. 3. Owner is just a total Jerk & does not care how he treats customers. Since we could not get any answer or apology, we are still wondering. They have 4.5 stars on Google, but do not believe it! By the way, we made a frantic calls to all the local movers to try to rescue us. The sweet lady at Guerra Brothers Movers bent over backward to help put a crew together to rescue us! She sent out Jesus & Sam & they worked hard for 6 hours & we were so happy with them! So, if you are still reading, Integrity Movers = no good. Guerra Brothers Movers saved the day! Hope this helps someone out there! Good luck.

Frank is an amazing guitar player. Classical to rock he plays it all. Watch for his recitals and…read moreperformances throughout McLennan County, Waco and beyond. Follow him on Insta to het alerts or to contact him for a performance.

From the owner: Specializing in: - Music Schools…read more- Music Instruction-Instrumental - Musicians