I was looking for a specific electronic drum set for our family's church and this is the only…read morelocation that had it in stock. I made the 2.5 hour drive and when I started chatting with the guys, they recommended a different set that was a good alternative. It had more features and wasn't flimsy, like the set I originally wanted, plus it was on sale!When I went to check out, the sale had ended BUT staff still honored the sale as a courtesy to me. He ended up throwing in a free throne seat with the purchase of a 24 month warranty. I had the privilege of speaking with three different employees, plus the manager Mike, and the kindness and professionalism was superior! As a female who knows NOTHING about instruments, I was a little nervous going in and being sold overpriced items due to my lack of knowledge. However, I was SO wrong to be worried! Mike even found out I was scammed out of a $100 gift card and decided to honor that discount anyways. I would happily drive back to Waco from the Tyler area to purchase from these guys again! Highly recommend!

Only giving them 1 star because Yelp doesn't allow 0. I went in to see about getting a very…read moreexpensive vintage guitar set up only to have the repairman belittle me and act as if I was inconveniencing him by asking a simple question. I walked out and will never return to this location.

The folks at Texas Tour Gear are awesome to work with!! If they don't have what you need, rest…read moreassured they can get what you need, at a competitive price!! Customer service is where they shine, and they are very knowledgeable about the products they sell. If you haven't been there, go!! You won't be disappointed!!

Bought the Schecter C-10 Plus today and absolutely love it!! It's soooooo clean for the price!…read moreSounds as good as my $500+ Gretsch. COOL shop with some beautiful Fenders (they ARE an Authorized FENDER dealer and can pre-order if a model is outta stock). VERY fun, enjoyable atmosphere and very easy going employees!! Will definitely be back to buy a higher-end FENDER. Thanks again!!

I've known Ken personally for over 13 years now. Great man, Great store. He knows me as Mowie for…read morethe mohawk haircut i had when i met him. The store has a wide variety of guitars and accessories. Always friendly service with a smile!

Worst store ever. lied to me multiple times about a 5 minute job with a fret file. Acted like I was…read morea jerk for even calling to ask. Over 8 weeks later I pick up my guitar with nothing done, to go look for a real shop. They are jerks and jokes, do not go here as Georgetown will be better without them. Sad to say as a musician in Georgetown.

I have been a customer at the Killeen store for several years…read more I had some repair work done and the guy at the register misspelled my name. I told him that my name is misspelled and I would like it corrected. He not only didn't correct his mistake, he acted like it was no big deal. I went today to pick up my guitar and said the same thing. This other guy wouldn't correct the error either. He said that my account would have to be deleted and that I would have to have a new account. I'm a 100% Disabled Veteran with over 40 years of Federal Service in my middle 60s and I don't understand treating paying customers like this! It's just wron!

Absolutely blown away by the customer service we received at Guitar Center today --specifically…read morethanks to Lane. It's honestly rare these days to come across someone so knowledgeable, patient, and genuinely invested in making sure customers walk away confident and satisfied. Lane went above and beyond to ensure we had all the information we needed to make the right decision, taking the time to explain our options thoroughly without any pressure or rush. We've shopped here before, and without naming names, let's just say the experience hasn't always been this smooth or helpful. Had we encountered Lane the first time around, we would've been spared from making an uninformed decision that ended up costing us in the long run. His professionalism, attention to detail, and clear passion for what he does completely shifted our perception of the store. If every employee brought the same level of care and service that Lane did, we'd never think twice about where to go. Truly a standout experience--thank you, Lane!

I bought a guitar and am practicing solo but will take some classes with them in the future.read more

I bopped in Saturday afternoon, Feb 7th 2026 for one non domestic draft beer and tipped 15%. It was…read moreover $12. That is ridiculous, never again!

Just got two custom 12 gauge cables from Old Town Guitars for a pair of SVT210AV cabs. As a…read morenovice, I had no idea I even needed 12 gauge. But Jesse at Old Town Guitars knew exactly what I needed. What a big difference! I could not be happier with the sound of my rig and will not hesitate to use OTG for any future repairs on my Modulus.

I have had two Basses setup here in the last few years, Bryan Litman did a great job and the price…read morewas more than fair. I am getting ready to get some advice on a new bass I am purchasing. I have read some of the negative reviews and it sounds like the customers who wrote them were assholes. Thats the thing about online reviews .. you only here one side of the story.I praise the owners for not replying to those folks. Have some class people!! I wish bussinesses could review the customers here on google .. just imagine?

We have had a great experience with The String and Horn shop for my daughter's violin. We love the…read morefact that they are actually local to Bryan College Station. When she had a broken string they went up to her school orchestra class and replaced it. I didn't even have to take it to them. That was great service in my book. I recommend them to everybody.

So far, they have been very informative and friendly when in the market to look for a piano. The…read moreowner will respond quickly by phone and email. Very accommodating to answer multiple questions I have regarding various types of pianos.

When we moved to the Waco area last year, one of my concerns was would we be able to find a good…read morepiano tuner? I'm happy to say YES! Ray Kampermann, the owner of Waco Piano Gallery, is not only an excellent piano tuner but he also has extensive knowledge in rebuilding and refurbishing pianos and can assist anyone looking to purchase a piano. I highly recommend Ray for all of your piano needs!