So far, they have been very informative and friendly when in the market to look for a piano. The…read moreowner will respond quickly by phone and email. Very accommodating to answer multiple questions I have regarding various types of pianos.

When we moved to the Waco area last year, one of my concerns was would we be able to find a good…read morepiano tuner? I'm happy to say YES! Ray Kampermann, the owner of Waco Piano Gallery, is not only an excellent piano tuner but he also has extensive knowledge in rebuilding and refurbishing pianos and can assist anyone looking to purchase a piano. I highly recommend Ray for all of your piano needs!

Frank is an amazing guitar player. Classical to rock he plays it all. Watch for his recitals and…read moreperformances throughout McLennan County, Waco and beyond. Follow him on Insta to het alerts or to contact him for a performance.

Had to get a battery for my iphone. They had it in. Go in and get your battery replaced and they…read moregave me a discount and I went for lunch in the same shopping center while I waited since I'm not from Waco and checked out the Half price book store in the same shopping center. Hour later finished.

We needed an extra key fob for my son's car and decided to visit this location. The young man that…read morehelped us was very friendly and rang us up and we paid cash. After checking his stock, they didn't have the fob in stock at the location, but he could have it at the store later that afternoon. We were fine with that and decided it would work out better if I took the car the next morning to get the fob. I go in Saturday morning and a different man was able to get the fob cut and programmed and sent me on my way. Very nice and easy. Now here we go. I'm back at home prepping some food for the day and I get a phone call from Batteries +.... That's odd. I answer and it is the man that cut and programmed the fob for me this morning. He proceeds to tell me that he forgot to collect payment for the fob.... I informed him that we paid yesterday with cash. He says he doesn't show that we paid, but I'm telling him we did. He hangs up. Shortly after, I get another call from Batteries + and it's the man again and he says that they have no record of me paying and the manager checked the video and there wasn't anything on the video showing me paying. He says I need to go back and pay and if I don't, they will prosecute me for theft! Theft!! (How do you steal something that they gave me and I paid for?) I told him that they better check the video again. Now I'm searching the house for the shirts I wore the day before to see if I left the receipt in the pocket. My wife already had the shirts in the washing machine. We proceed to stop the machine and start digging trying to find the shorts I wore to see if there is some part of the receipt.... I'm steaming at this point. Angry at being accused of theft and trying to dig through wet clothes for a dumb receipt. Now we get another call from Batteries + and it's the same man. He was very remorseful and apologized saying that his manager looked at the video again and saw me paying for the fob. He initially was looking at the wrong register!! So now they have to retract the accusations placed against me. Of course, the manager was spineless and had his associate do the calling and apologizing instead of calling me himself. Not much of a leader. There were other ways they could have been checking if I paid or not before quickly calling and threatening. I guess the register had an extra $146 from the day before that they had no clue came from. I guess you can assume that I'll never go back there.

Blake was helpful and knowledgeable. I bought some bushings to fix some wheelbite on the board. The…read moreprices were fantastic. Great location!

No one would help me. They have no one to help with the skateboards. Was willing to drop $$$$ on…read moreold school decks and banners and basically told they couldn't help me because their skateboard guy is out.

Located inside the Richland Mall…read more Store neatly stocked with sparkling accessories, novelties and gift items. Today my 9 year old granddaughter decided yo have her ears pierced. Staff showed earrings price and chart . She was very brave and survived. Tears were still shed but with a smile. Staff was very patient giving directives and an after care instructions

I was looking for a specific electronic drum set for our family's church and this is the only…read morelocation that had it in stock. I made the 2.5 hour drive and when I started chatting with the guys, they recommended a different set that was a good alternative. It had more features and wasn't flimsy, like the set I originally wanted, plus it was on sale!When I went to check out, the sale had ended BUT staff still honored the sale as a courtesy to me. He ended up throwing in a free throne seat with the purchase of a 24 month warranty. I had the privilege of speaking with three different employees, plus the manager Mike, and the kindness and professionalism was superior! As a female who knows NOTHING about instruments, I was a little nervous going in and being sold overpriced items due to my lack of knowledge. However, I was SO wrong to be worried! Mike even found out I was scammed out of a $100 gift card and decided to honor that discount anyways. I would happily drive back to Waco from the Tyler area to purchase from these guys again! Highly recommend!

Only giving them 1 star because Yelp doesn't allow 0. I went in to see about getting a very…read moreexpensive vintage guitar set up only to have the repairman belittle me and act as if I was inconveniencing him by asking a simple question. I walked out and will never return to this location.

Amazing Smokeshop and best stuff and product around, definitely would recommend this Smokeshop to…read moreanyone. everyone is so nice and friendly

I liked this place for quite some time. Now I am so frustrated with it i will not be returning. I…read moregot the same three items on three separate occasions. The price was slightly different from the first to the second. Just a dollar and some change. On the third the price wnt up 12 dollars. I was told the "deal" didn't apply to this particular item. When it had just the day before, twice. Needless to say depending on who you have cashing you out is what kind of a price you have when it is said and done. Very unprofessional when I asked what had changed. "I was told this" was about the best explanation I got in return. Frustrated is an understatement. Negative 5 stars. Lost this customer for sure.

This is an outlet. Let's be clear that it's not a normal retail location. I didn't see any new…read morebooks or music or vinyl or movies. Don't go here if that's something you're expecting. If you are looking for deals on classic products of everything the offer this is a great spot. You can boost your library for a few bucks. The staff was friendly and working. It's pretty self explanatory how to browse and find things. I found this place great and even though it's a chain it has the feel and inventory of a local shop.

Standard HPB selection, most books are up on shelves instead of tables.......BUT......... all the…read moresections I looked at, the books are just stacked randomly, not alphabetized by author. If I just wanted to wander book stacks at random (which I've been known to do), it would be fine. But I usually have 2-3 out-of-print books I like to check HPBs for, so disorganized stacks doesn't lend itself to searching.