About 14 years ago, the prong on my wedding ring broke (my husband bought my ring 29 years ago in…read moreLubbock from a nationally known jeweler) and the diamond fell. We took it to Bill French Jewelers and Bill not only fixed the prong, he was quite patient about finding the right sized stone for the ring (I wanted a slightly larger stone), and made sure it was as near to perfect as a stone can get. In the summer of 2016, I went in to look at some rings for our pre-teen daughter for her upcoming birthday. Bill noticed my ring needed cleaning, but more so, he took a look at the diamond cross I was wearing. This cross was a birthday gift to me from my Mom (who passed in 2009) when I turned 16. I wear this cross all the time and rarely do I take it off. Bill noticed the bale for the cross and the clasp on the chain were worn thin. It was worn so thin, the cross was about to fall from the chain any second. Since I had been wearing it since I was 16 years old, that's A LOT of wear! I hadn't even noticed it. Bill, with his expert jeweler's eye for such detail, caught it! I was happy to turn it over to him for fixing and bought a better, thicker chain that went well with the cross. Not only that, after examining the cross, Bill explained to me the cross was not silver, as I had thought, but white gold and pointed out the carat measure on the back. It was too small for me to read and I never thought much about it, only that it was a gift from my Mom! I would have been devastated if I had ever lost this cross, not because of the worth in gold and diamonds, but because it was a gift from my Mom. Thank you, Bill and the entire staff at Bill French Jewelers for all the work you have done for us over the years! Through the years, we have bought watches and other pieces of jewelry from Bill French. This Christmas my husband bought me a gorgeous watch. Before I shop anywhere for jewelry, we always stop in and see what Bill has first and foremost. We still need to get the ring for our daughter--if I can ever get her ring sized without her being suspicious! ;-)

I really loved my experience there! Jewelry stores can be intimidating, but the whole crew there…read morewas SO NICE. Very friendly, welcoming people. Highly recommend, especially if you're looking to gift!! They would love to help out if you need some direction

Went in to have some rings sized, and ended up needing to have prongs replace. The staff at Pagel &…read moreSon's were more than helpful and knowledgeable about jewelry, diamonds and repairs. They explained everything and answered all of my questions. In the end I chose to upgrade my prongs and my diamond and they did a beautiful job! The work was done way sooner than expected. I highly recommend Pagel & Son's if you're shopping for jewelry or need repairs.

Excellent customer service. I came in to have my watch adjusted and they took care of it quickly…read moreand professionally. Very friendly staff and a welcoming atmosphere. I appreciate the help and would definitely recommend them to anyone looking for a trustworthy jeweler.

Richard did a fantastic job on my favorite guitar (Telecaster). Easy communication and a quick…read moreturnaround as well. Notes were starting to fret out and I was getting a ton of buzz, so I sent it to Richard and he took care of it all. It's so much easier and more fun to play now that everything is back in spec. Before you buy a new guitar let Richard set your old one up. A new guitar probably won't make you play any better, but a great setup will!

I went to this location a while back, just browsing at the inventory and they have a lot of nice…read moreproducts available , the guy at the registered even helped me out for the things I was looking for , I highly recommend this place if you're in the area and you're looking for gear and the price is always reasonable

Have a lot of stuff and at good pricing. Takes a bit of time to go through all they have and find…read morewhat you're looking for. There are bigger shops but this one was good.

I called several times to set up an appointment but no answer on different days. I rode by the shop…read moreas well and they always appear to be closed. Kinda disappointed

Holy greatness. If you're needing ANY piercings done, THIS is the place to get it done! Ian was…read moremore thank knowledgable and experienced and it absolutely shows. We were insanely comfortable with our entire experience. This place isn't you're regular run of the mill tattoo and piercing shop, this place is luxury. With any new piercing or tattoo, you want the best of the best and this was just that. Options from true diamonds, golds etc. We WILL be back for another service. Give them a follow, their tattoo artists are insanely talented and their work proves such! Can't wait to come back!

The employees are very helpful and knowledgeable. Wanted to get a firearm customized and they knew…read morewhat parts would be within my budget. If I ever have questions, they always have the answer. Hoping they expand their in store selections.

Top Notch. This refers to their customer service, artistry, craftsmanship and prices. Keoki has…read moredone tons of work tuning my firearms to just the quality and feel I like. Lonnie just finished my Girsan Witness 2311 Brat. It has a V6 ported slide and barrel, OD green slide, magwell, and frame cerakote with an Atlas trigger, custom fitting and stippling job. I asked that they stipple the Custom Defense logo onto the grip module and it came out perfect. If you're in Central Texas there's no reason to go anywhere else for firearm customization. They're visionary's at work.

My husband is very happy with the customer service he receives here. The owner and staff are…read morepleasant and helpful. They might not have everything he needs but the prices on the things he does need are reasonably priced. Outstanding service and we enjoy doing business with them! Always worth checking out and supporting local businesses.

Great staff, lots of different items. Layaway terms are awesome! They offer loans if you need…read moremoney! Selections of items are great for awesome prices.