My first encounter with Infinite Electric was when they were a subcontractor to an AC installation by Standard Air at my home. I liked the way Kyle, owner of Infinite Electric, worked and asked for his business card while at this job. Little did I know that I would require his services within a couple of weeks. Kyle is a "no nonsense" type of guy, works fast, and knows what he is doing, just the kind of person you want handling your electrical work so you can sleep easy at night without fear of your home burning down from shoddy electrical work.
I began to notice lights flickering and power was very low in a section of my home, so HECO was called to check on the problem. Their diagnosis was that one of the main breakers to the home was overheating and going bad requiring immediate replacement. Within 12 hours of the HECO visit I lost all power to that section of the house.
I called Kyle from Infinite Electric the next morning, and it was my lucky day since he was able to come about midday. Kyle asked for photos of the existing box and surrounding wall area so that he could plan the job and purchase materials for the meter box replacement. He immediately texted me back with an article about Federal Pacific boxes and meters and how they were no longer up to code and responsible for several electrical fires. Just so happens that my home had one of those Federal Pacific boxes, and I felt lucky that it didn't cause a fire.
Kyle arrived at my home and began to take off the old electrical boxes, and prepared the new ones for installation. I did call HECO a few minutes prior to Kyle's arrival requesting to send a technician to shut off power so that the boxes could be replaced. They must have been busy in our area as they took 4 hours to come out. During this wait I was growing anxious worrying if there would be enough daylight time left to do the job. Kyle remained calm, didn't appear worried, only mentioning that HECO normally didn't take this long to come out. He spent his time tidying up and organizing his van remaining super cool about the situation.
When HECO did arrive to shut off the power, Kyle immediately went to work at full speed and got the new boxes installed and solar PV system reconnected. HECO returned to restore power and my home again was completely powered.
I monitored my solar PV system during the following week and something just didn't seem right with the power distribution. I called Kyle, and he came out within the week to remedy the situation. Everything is now running perfectly.
Infinite Electric is deserving of a 5 Star rating because you will be dealing with a trustworthy experienced person (Kyle currently works solo), and he does quality work. If there is a genuine problem you can be assured that Kyle will not ignore you and will remedy it. Infinite Electric is highly recommended! read more