Wow! This store has thousands of dresses. When we first walked in, I couldn't imagine how we would…read morefind a dress. However, Debbie was our guide throughout the process. She was amazing! So helpful, knowledgeable, and friendly. She helped make the experience worthwhile.

I brought my sister to shop here and immediately a lady told me that I can't bring my dog in…read morewithout even asking if he's a service dog or not. Then proceeded to say that he's gonna scare customers (even tho people were greeting my dog) and then told me I had to hold him even tho he's on a leash and does not bark. He has anxiety and so do I. I respect store policies but not workers who are passive aggressive especially at a retail job. But I can say there was one other lady that was so sweet and kind and actually greeted him. I'm pretty sure it pissed the other coworker that was being rude. All that attitude for 3 customers in the whole entire store in different areas mind you. I wouldn't come here again. 0/10 would NOT recommend.

I was desperately trying to find a dress and stumbled upon the store. I didn't know it was in the…read moremall and found my dream dress. They had an amazing selection of many different styles and colors and sizes. The staff was super friendly and beyond helpful prices were super reasonable and dresses are really high-quality. I got a prom dress for $190 and it's absolutely gorgeous. Super cute interior design highly recommend!

Pamela was very helpful Assisting with sizes and color…read moreoptions Unfortunately we couldn't find the color but the dresses here are worth the ride Future visit definitely in store Thank you for being friendly and understanding Pamela

I had the most incredible experience at Bella Sera Bridal! From the moment I walked in, everyone…read morewas so warm, welcoming, and genuinely kind which made the whole process feel so special and stress-free. Ayla was absolutely amazing. I went in feeling unsure of what I wanted, but she was so patient, attentive, and intuitive. She really took the time to understand me, even when I couldn't fully express what I was looking for. Somehow, she just got it and because of her, I found my dream dress! She made me feel comfortable, confident, and excited every step of the way. You can tell she truly cares about making each bride feel beautiful and supported. I couldn't recommend Bella Sera Bridal enough, such a wonderful experience from start to finish!

I visited Bella Sera yesterday with my family and close friends looking for the wedding dress of my…read moredreams! I was helped by Truc who was friendly and helpful. The first dress I tried on was actually the dress I ended up getting. Anthony was amazing as well and I met with Mercedes and Heidi. Everyone was so helpful and I am grateful to them all!!

Helped me out last minute and were so friendly and professional. Thank you so much for making me…read morelook for our friend's wedding. Wife approved!

Nicest people ever! Went in for a last minute tuxedo rental, needed it the same day, and they gave…read moreme the perfect fit. Got me in and out in less than 20 minutes. The owner is one of the nicest people I have met. Very rare to meet someone who loves his job and is as hospitable as the man I met today! 10/10 I recommended and rather cheap and affordable for a tux.

Christina did a phenomenal job with my wedding dress alterations. I was really worried about…read moregetting my dress altered as it needed some work and wedding dresses are expensive! Several of my colleagues go here and have raved about Christina and her work, so I entrusted them and her. I needed the back taken in as it pushed out too much, the bottom taken up as I'm short (even with heels), cups added into the chest area, and the bright white cups the designer put under the lace taken out. Christina did an excellent job with all the alterations she made. She was friendly, personable, efficient, and talented. At my final fitting, I wasn't loving how my chest sat in the dress with the cups and Christina made sure I was happy before leaving that day. We altered the cups quite a few times until it worked with my body. I am so happy I chose Pins & Needles for my alterations and would absolutely go back should I find myself needing alterations again.

Brought my daughters prom gown to be altered! I found them to be very rude and unprofessional! my…read moredaughter tried on her dress, we were given a price to alter the qown. the woman walked away and we thought she was coming right back as we did not feel that we were finished. nope! she never returned after we walked out we didn't return either!! would not recommend!!!

The staff here are incredible. I've been to several David's Bridal locations, both in MA and in CA…read moreand OR. I had the unfortunate circumstance of my bridesmaid dress no longer fitting, which I realized just 10 days before the wedding. I called ahead to inquire if they had the dress in stock, hoping to try on a few sizes, return the one I had, and rush order a new one online. When I arrived, they were waiting for me and had dresses ready for me to try on right away. Once we settled on the right size, they got to work with the exchange. A return would not be allowed, so an exchange would be necessary and the store would have to order the dress to be shipped there, rather than directly to me. The arrival date was 2 days after I needed it. SueAnn, Evelyn, Louann, and another young lady worked tirelessly (given it was nearly 9pm) to call corporate and insist on rush shipping from the warehouse to the store. SueAnn even followed up with them the next day and demanded overnight shipping if the order had not yet left the warehouse. The staff understood the urgency of my situation, and although it was my fault that it was so last-minute, showed no judgment -- only compassion and dedication to helping me get the problem solved. The dress arrived 3 days before I needed it -- perfect timing that would not have been possible without the tremendous efforts of their team! I know there are a few locations surrounding the Boston area, but the Danvers location is the best!!! I cannot thank them enough! And the bride never has to know. ;)

The most rude staff I have ever met. I was a bridesmaid and…read morethe bride thought it would be fun for all the bridesmaids to try on bridesmaid dresses together. So, the bride made an appointment for us to go. The bride had already bought a wedding dress prior to the appointment. The appointment was only to choose bridesmaid dresses. When I was walking around holding several dresses I planned to try on, one of the staff members saw me and immediately ripped the dresses out of my hands. She said that I cannot try on dresses because brides tend to like all the attention on them during appointments. (Ironically, the bride is the least vain person I know and is definitely not one to seek attention!) I explained that she already had a wedding dress and we came here for bridesmaid dresses. Even after explaining, she did not believe me and put the dresses behind the counter and walked away. I eventually had to get the bride to come over (which pulled her away from looking at all her friends trying on dresses!) and explain the same thing to her. Then, the staff member finally believed my story but she did not apologize or give me back my dresses. I was forced to start all over on looking for dresses from the racks. It made me miss out on trying dresses with everyone else because I had to spend more time in the racks looking. By the time I found some more dresses, everyone else was pretty much already done trying dresses on. I will never shop at David's Bridal ever again.

Very nice Macy's location at the Northshore Mall. I was…read morethere shopping the cosmetic and fragrances department looking to replenish some products that I was running low on. All of the counters for all of the various beauty brands were attractively set up and well organized. On this particular visit to the store I was looking to replenish some Lancome skincare items and the saleslady was able to quickly find the items that I was asking for. I also saw an eyeshadow that looked good so I decided to buy that along with the couple of skincare items that I was purchasing. The beauty department was running a sale for 15% off their beauty products so I got a pretty decent deal on my items. The saleslady who waited on me was efficient and was a pleasure to deal with. I am happy with my products and I would definitely consider shopping at this location again.

Found what was needed easily, nice clothes. Slightly overpriced. Customer service was awful, the…read morewomen there kept pushing my father to sign up for rewards, asked four times and when my father proceeded to say no she said "just put your phone number in" multiple times. My dad said no she said "put your wife's phone number" my dad doesn't have a wife. She said no? Ohh you don't shop at all. Very forceful and frustrating

Highly recommend! Quick, and do an incredible job. Will go for all my dresses to be hemmed.read more

They can repair anything you may have done to your clothing... repaired two of my jackets and…read moretailored my pro triathlon racing suit !!!!

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!