I came here at 2pm and it was busy. Typical nail salon, nothing fancy. All I wanted was a colour…read morechange and I waited close to 25 minutes and I wasn't too happy. During my wait I seen two other unhappy customers return with nail problems and the owner looked irritated but helped them. One thing that is very unprofessional at these nail salons are that they speak their own language which can make a customer feel very uncomfortable. Finally when it was my turn, the lady rushed, got nail polish on everything and took less than 5 minutes with me. Now, its been less than 24 hours and my nail polish has chipped, so I will be going back to get them fixed up. After today, I will no longer be going to this salon for my nail needs, sorry.

I would like to preceed by letting anyone reading this know that I have been working in the…read morebeauty/service industry a long time, and take pride in my salon's attention to customer service. That being said, I went a couple times when I first moved to Brampton, and it was always busy when I stopped by the plaza, so I thought that was a good sign. To be honest, wasn't anything special about my first couple visits, standard mani/pedi, and the massage was always pretty short and not hard enough even when asked for more pressure. The staff tend to chit chat a lot with each other and didn't seem to want to talk to me when I tried chatting with any of my nail techs. My final visit was really, to put it bluntly, down-right dangerous! The nail tech doing my pedi decided to watch the movie playing on their tv, which is at the back of the salon. She was so interested in the movie that she clearly wasn't looking at any of her work while she continued to use sharp tools on my skin! Eventually I started timing her to see how long it would take her to turn away from the tv. It was minutes! I also had to remind her to use the scrapping tool for calluses. Lastly, when she smudged the nail polish, instead of taking off the previous 2 coats, she tried to put another coat on! I had to politely ask her to remove it and please redo that one nail, which she clearly wasn't happy about judging from her sour facial expression. That was my last appointment, because I work in the beauty/service industry too, and while I know sometimes it's tough, I can't even imagine treating my clients with such disregard.

Somewhat good, Nails are of good quality but they charge a lot randomly, (10$ per nail for gems??…read moreExtra fee for medium-long sized nails??) Lots of Color options, The vibe can change due to the fact it can be packed or full.

Decent sized, only one person was there doing a pedicure for someone. The prices are not badly…read morepriced. Once she got to me, I asked how mucj it was for a manicure with shellac and she said $25. I showed her what I wanted and even though there wasn't a lighter coloir to match the main colour, we still managed to make do with the shellac colours she had. There are many colours to choose, don't get me wrong, I was looking for a specific design that matched a dress I wore for a wedding. She took her time and was very patient and did her job very well. Taking a photo, bare in mind that I got them done almost a week ago, so my nails grew a bit.

The salon under new management, new decorate and clean. The owner so kind and organized, the staff…read moreis friendly. Welcome atmosphere! Will definitely coming back!

From the owner: Nail salon under new management in May 2024! Call to make an appointment today!read more

This was my first time going and I actually didn't mind it. Staff are friendly (which is saying a…read morelot because a lot of these nail salons have rude staff) and the prices are more than fair. Henry was the one doing my nails and he did a good job, however I felt he was rushing a bit and I didn't really appreciate how he got up and left and never came back to check up on me. It's because I'm happy with the end result that they're getting 4 stars and not 3. I have attached my nails, this was acrylic, longer length for $40

The service at this nail salon has declined immensely overt the last few months. I went there today…read moreand got a pedicure and a full set. I was not pleased with my toenails BUT my fingernails are HORRENDOUS!!! They are not shaped properly and 8/10 of them are crooked!! I am sooo mad!! I paid $132 ($120+taxes) for jacked up nails.. I feel like I have been robbed or scammed.

Been going here for years, Just love the girls and guys that work there. Very friendly and…read moreaccommodating. Thom is my girl.. My Daughter sees Kim or Hip, Grandson sees Annie or Koi, all great and very professional. Would highly recommend. I won't go any where else. Can't forget to mention Lee who adds a little fun to the atmosphere. Bebe who is the owner is very quiet but sweet always welcomes you with warm smile. My place to go for a little pampering, always walk out pleased and very happy.

Out in Canada and needed to get my nails freshly dipped. I searched on YELP and found some places…read morenearby, which I read reviews to determine who'd be best option for me. I came to Queen's and they got me in right away. Thom did my service and she was quiet but friendly. She was very attentive to the job she was doing and did not knick me once. I am so in love with the job Thom did on my nails. I have only been getting this service for about a month at home and these are my favorite dip nails I've ever had. She made them look so natural people couldn't tell it was dipped. If I lived in Canada this would be my regular spot. I'd recommend you call ahead for appointments as they seem to stay busy. I was lucky to get an immediate opening.

Very clean and a lot trendy design , fresh and friendly stuff . Follow intargram: nails_vincenina…read moreso much new update.

They ripped part of my pinky nail off and still tried to charge me... this Monday morning the salon…read morewas completely empty so I don't know why the lady was in a rush removing my nails, instead of using a drill like nail salons usually should do, she quickly used an acrylic fake nail to painfully dig under my nails and rip them off... I guess the lady who did my nails was being nice about it so I didn't wanna be a "Karen", but the guy that works there who's always grumpy and always on his phone did not care about what I had to say, if you're gonna be miserable looking at your job you should quit... it's not a good excuse explaining to me they don't speak English very well which hinders their customer service, but take the effort to learn because you're in Canada. I've been coming here for years and it's going to be my last, I suggest the same to everyone.

Found this place on yelp and brought my aunt who was visiting from Alberta. They booked us in super…read morequick. The place is super super clean and they are super nice. Absolutely liked the pedicure experience with the hot stone massage. Highly recommend this place

This wasn't my first time here. I came 2 months ago and got a pedicure with some friends, one of my…read morefriends goes here a lot and raved about it. I came here the other day for a pedicure and shellac manicure. When the girl was grating off the calused part of my foot, she took a chunk of my skin off. I started bleeding and it wouldn't stop. Now, i know it was an honest mistake and she was sorry about it, my problem was how they handled it. She spoke her language with some other technician (no idea if that was the manager) and put a bandaid on it. The manager didn't come to me, nor did anything, no one seemed to care she had accidentally done this. Just a 'oh so sorry' and continued along after putting a band aid on. Afterwards I got a shellac manicure, but the manicure is soooo bumpy, so many bubbles and not evenly done (like it wasn't painted evenly) It kind of sucks because I've heard so many good things about this place, but I also heard that lately they've been over booking and their quality isn't near what they used to be. Clearly after my experience I agree. When I went to pay they charged me full price everything, no discount or anything after they injured me (getting cut on the ball of your foot is annoying to have to walk on afterwards since I couldn't put any pressure if i didn't want it stinging) The only reason i didn't make a fuss was because i was there for all ready 2 hours and was running late for a dance practice (which now i had to sit out from....) Not impressed. Not going back.

I've enjoyed many YEARS of excellent services here. Technician Mai was especially wonderful today!…read more Fast, friendly, professional and great prices.

I had the pleasure of having Joanne do both a pedicure and manicure for me today. I highly…read morerecommend her.

went in to get pedicure 1) price went up no warning…read more BIG SIGN in window , 1st at regular price 2 nd at half price BUT NO regular price 40.00 and the half price is 30.00 ??? Rip off , false advertising

The worst experience ever! I have trauma from the trim machine they used because one time one of…read morethe girls trimmed so deep in my skin and it hurt 3 times. Today I told the guy to be patient because I was moving a little and he wasn't patient he kept yelling at me and being extremely rude to me. I will never go back. This is how they let me leave their store. I'm so disappointed.