I called in advance - To make SURE they had a set if black fringed mudflaps in stock for my 2017 Chieftain. I ride 90 minutes to get there, and discover they have 1 universal rear mudflap, and one front mudflap, with a WARNING sticker that says "DO NOT INSTALL THIS ON A TOURING MODEL".
This is where it gets interesting. I inquire where the "missing" mudflap is that I inquired about on the phone. After some confusion, the parts guy says "Yea, you can install that one, we've done it on a customer's bike before, and we never had any complaints".
I was skeptical, because of the CLEAR WARNING statement on the mudflap itself.
He goes on to say "Indian only makes one front mudflap, it works fine on all bikes".
I get on the internet... sure enough, there's a different mudflap required for touring bikes (a 2-piece, pre-curved) model. Turns out, if you install the wrong mudflap, it DENTS THE FENDER.
I give them the part number for the correct part.... The counter guy and the buffoon working parts look it up in their own catalog, and say "Oh yea... hmm... sorry about that."
I'm not upset that you didn't have the correct part. I'm upset that you're so incompetent and unknowledgeable that you actually tried to convince me to buy a part that would DAMAGE my bike..... and you've DAMAGED OTHER PEOPLE'S BIKES, AND ADMITTED TO IT!!
My advice? Fire the clown that is working in the parts/service counter. Just wait until his unlucky victims come in to complain about a dented front fender. read more