Jay Gallagher of iMotorsports deserves the credit for this review: I live in California but last December I was in Tampa, FL visiting family for Christmas. I had been looking for a Ducati Monster 1200 R for awhile but struggled to find one with low miles for a decent price. I saw the exact bike I was looking for $2,000 below MSRP. I called and spoke with Jay, later that afternoon I was at the dealership buying the bike. Jay was able to let me drive the bike in Florida for the two weeks I was staying then shipped the bike to me for free when I returned to California. The whole experience was so smooth and accommodating. If I am in Florida again this year for Christmas I will definitely be visiting Jay at iMotorSports to purchase a second bike. Their customer service is worth my customer loyalty. read more

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I purchased a used motorcycle and the experience was going smoothly until the final details . My salesperson David was helpful and easy to work with .This dealer adds on an unreasonable amount of service and admin fees to a sale and the finance manager was condescending ,abrupt, and dismissive. I made a point of requesting a paper title be issued to me. After a period of not receiving a title I called the finance guy. He did not remember me and said he didn't know if a paper title was applied for and basically hung up on me.The fact that they charge so much for admin and they botched a simple title transfer is the epitome of incompetence . This wasted a considerable amount of my time. read more

Alas, after posting a great review - I was ghosted, and NEVER got the part. I finally just, weeks later, found it on Ebay. So, we kinda went to a great review to, well, MEH. And no, I don't recommend your shop anymore, as, well, buying a sprocket and chain for a bike you sell should be STANDARD, and while my first two days of looking with your help seemed positive, you just ghosted me day three, and then months later thanked me for my review. So the update is, sadly......If you need even the simplest Royal Enfield Part, GO ELSEWHERE. read more

I bought a used 2019 Ducati Monster 797 from Ducati Orlando / RiderMarket and specifically asked the salesman once and called service twice, whether the bike had been serviced, whether the major scheduled services including the valve/Desmo service had been done. I was told all three times that service had checked it out and that everything was good to go. There were problems as soon as I got the bike home, an independent mechanic diagnosed a clogged rear fuel injector. The injector had to be removed, ultrasonically cleaned, tested, and reinstalled to fix the unaddressed problem the bike had prior. I found a public review from 2 months before my purchase of the same bike having immediate fuel-related problems during a prior sale before it was returned (Howie). I then bought the bike two months later and experienced the same unfixed fuel-related defect. In the intervening 2 months between the failed sale and the sale to me, the issue was unaddressed but sold as "good to go". When I later pushed for records, the dealership sent a single repair order from almost a year earlier, but it did not list the valve / Desmo service I had specifically asked about before purchase. I also found that the dash service indicators for the desmo service and the oil had been reset on the date of the RO, but the dealership did not provide matching documentation showing that the actual valse service had been performed. I did not expect the bike to be perfect, but I expected much more than this. This bike was represented as serviced and ready to ride, while the records and timeline raise serious questions about whether that was true. I liked David and the sales people and have no complaints there, but there is a serious issue here. I expected a higher standard from an authorized Ducati dealer. read more

Came in for a replacement dealer t-shirt. My last one got too big over time. No prob, this should be easy. We were taken to a rack of tees and started searching. Not a single large to be found - huh? So when will you get more in? 2-3 months. Disappointed to say the least. I've worked for a non-Indian dealer. Everyone came in for shirts, it's advertisement and people pay you to become a walking billboard. Gotta stay on top of the stock that are your easiest sales of the day! read more

What a horrible manager! Had some communications via text then spoke with Kahlil that was ok. They had a scooter I was looking for but limited details on line. I asked for quote and pictures/details via email and he said OK. Then he switched me over to his manager, Gabby, who was absolutely horrible! She gave me a verbal quote almost $2000 higher than any other dealership including an extra $1400 for lifetime battery replacement and GPS which I did not want. I repeatedly asked for quote and details to my email and she kept wanting me give her a figure that I wanted to pay. I felt like I was in a sleazy used car dealership. So glad I didn't go in person. So never got email, but she sent a text with alleged quote. However, I don't own a smart phone, so unable to view information. Horrible experience! read more

This dealership was friendly when all I needed was a $1 part that I returned for a chain and sprocket set replacement. Even though Triumph is not their brand they sourced the correct parts and fitted them while I waited. It was a busy Saturday and I even helped one customer make up his mind on a new Indian motorcycle while one of the sales guys was busy setting up a test ride. read more

Although I did not buy the bike we went to see, we have nothing but praise for the salesman and the bike he had been talking to us about before we got there - a 2022 Bonneville T120 Black Edition. Leo Treto was a real pleasure to spend time with. He was honest and a true subject matter expert. We waited too long. On the way home we got word the bike was bought by another party. No surprise. If you visit this nicely laid out "boutique" dealer, make sure you ask for Leo. You won't be disappointed. By the by, I am almost 80 years old and have been riding for 65 years. Over that period I have bought and sold hundreds of bikes, so I know of what I write. read more

Customer service goes a little bit above good customer service! George, the maintenance manager has taken care of me the last several times. Since it's now under new ownership, they re-model the interior of the shop. I feel a lot more welcome to come read more

I bought my first Indian from the folks at RiderMarket this morning. Overall, it was an excellent experience, starting with a phone call to Gabby and working a great deal over the phone with Dante. I showed up to pick up the bike and found the deal exactly as agreed, with no issues from the finance manager, Jay, who was personable and honest. I would 100% buy another bike from this dealership. read more

Hands down the best buying experience I have ever had. Matt handled everything from beginning to end. As it should be. read more

RiderMarket - Motorcycle Dealers Near Me - Orlando, Florida

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This place is great and the service is amazing had my bike cut off on me few blocks away random, pushed it all the way their to check it out, guy name Nate at repair services toke the time just to check it out and found out the problem, nuts got loose to the battery and tightened them for me and had me on my way, thank you for taking a quick look for me, read more

RiderMarket - 2020 iron 883 Harley Davidson!!! - Motorcycle Dealers Near Me - Orlando, Florida

To I came in ready to buy. I told Bill that I was ready and that I knew which bike I wanted. Asked me a couple of credit question but never even tried to see what we could do. He actually talked me into leaving. Don't go here looking for help if you want a bike. Highly recommend not even going here and wasting your time. read more

I recently bought a 2013 Harley Davidson Street Bob from iMotorSports of Orlando, and almost the entire process was a massive headache. The bike was initially at their Illinois location. I put down the $500 deposit required to have the bike shipped to Orlando, and was told it would take "about 10 days" for it to arrive. It took nearly 3 weeks, during which time the salesman I dealt with (Dante) was all but unresponsive to calls and texts for information about the bike and updates on delivery. It took me actually asking how to get my money back to get a response from the guy. When the bike eventually got there I made my way down to Orlando--a 3 hour drive from home. After going through the particulars of the sale, I paid to have ape hangers installed on the bike there at the dealership prior to delivery. About 10 days later the bike was delivered--without the ape hangers I'd paid almost $900 for. After multiple phone calls to the dealership spread out over several days and having to explain the situation to three different people, the solution they came up with was to send the bars to a local shop and cover the cost of installation. This was presented to me like they were doing me a favor. It took more than a week for the bars to finally show up (priority shipping was out of the question, evidently). Once that fire was put out, next came problems with the title. Long story short, they forgot to send the title to the local tags office in order for me to have it registered and get plates. It took so long that my temporary tags expired and I ended up having to pay a penalty as a result. The explanation I was given was that they'd simply forgotten... Long story short, these guys are lazy and complacent and don't follow up with anything, make a LOT of mistakes, and do nothing to make it right after the fact. Florida is full of bike dealerships, so save yourself the nightmare and take your business elsewhere. Seriously. read more

The trike training course is deeply flawed with it's extremely onerous and cumbersome rules. You have to wear long pants, a long-sleeve shirt, a helmet (understandable), gloves... and then the two most sublime stupidities of all... shoes that cover the ankles, and no skin may be exposed. To me, this is bordering on criminal-level theft, since the $99 fee is non-refundable. I had everything covered, every bit of skin, including my ankles, but my shoes were not tall enough. They offered to sell me shoes (surprise!!!), but I have a difficult enough time finding EEEE-wide shoes in a size 13 anywhere on the internet, let alone some back-room locality. They offered to let me stay for the classroom training, and come back another day for the road skills. That would mean buying a pair of shoes for one-time use and taking two more days off work. You have law suits. Fine. You need to ensure safety as much as possible. Agreed. But if you think you will prevent 100% of injuries and never be party to a law suit then you have never lived on planet Earth. The absurdity and overkill of these ridiculous rules is anathema to any thinking adult. Should I ever decide to buy a trike, I would never buy from iMotorsports Orlando. What a joke. read more

Tom is the absolute best salesman we have ever seen. Funny and talkative and caring, he helped us pick out the best bike for our first one, he was envisioning, "What would I sell my own son?" He helped us for hours at a time and was so charismatic. The best you could ever ask for, along with the best 2017 Indian. Tom Lowdermilk, no one compares to you.(: read more

Tom, you are the MAN!!!! Thanks for the hard work you did for me getting my bike! I didn't think I would get financing with my horrible credit, but thanks to Jay and his magic, I was approved!!!! Tom and Jay, you guys rock!!!! Awesome service!!! read more

First disclaimer is that I am NOT related to or have any financial interest in this company. Now for the good stuff. Nate in service is by far the best in his field. I never met him before and spoke with him about an issue i was having and wanted to buy the parts to correct it. he was well aware of my situation and said that this should have been covered under warranty (even though it was over the timeframe of coverage). He was able to get the factory to agree to provide the parts AND labor to correct this issue. Corey in parts/service also worked with me and answered a lot of questions I had. never once saying that I should have bought it from them. (It was sold by them new, and I bought it from the owner). Jorge did a wonderful job with the repairs as well as a few additional things I wanted to have done to the trike. I have zero complaints on the way i was treated from the sales guys greeting you in the front of store, to Nate and Corey handling the personal touches to make sure the customer was informed along the way. I'd give them 10 stars if I could. Great job guys. See you again read more

Tom Lowdermilk is great customer centric salesperson. I challenged Tom to have my brand new Indian Chief Vintage built out in 2 weeks and deliver it to Fort Lauderdale and he made it happen. All through the process Tom kept me updated, sent me photos and did whatever it took to deliver on his promises. He's also a real gentleman. If your in the market for a motorcycle anywhere in Florida, call Tom first. read more

If I could give more starts I would. This place was awesome and the experience was first rate. I actually went to another store to purchase a new bike and the experience wasn't what I imagined it to be. I just happened to be in Orlando on a family vacation, and not only did I find my dream bike I gained new family. From the onset Jay was professional and courteous, never pushy and really gave me the sense that my comfort meant more to him than selling the bike. The cleanliness and genuine atmosphere of the store was fantastic, and really added to the purchasing experience. Let's be honest, this bike will and can sell it self, but having a team such as Imotorsports Orlando backing such a product makes it extremely hard to turn down any deal. This place is also military friendly. With service like this I'm guaranteed to remain and Indian customer for a long time. Salute to Jay and team Imotorsport Orlando!!!!!!!! read more

Thanks Tom for pulling that rabbit out of your hat for this old veteran so i could ride last weekend. I can't think of a better start to a journey with my new scout. Drop by and see me anytime brother. read more