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    Cycle Gear

    Cycle Gear

    (19 reviews)

    $$$

    I was in a bit of a bind... the battery on my motorcycle had apparently died out, and a generic…read morereplacement from Walmart was not going to cut it. Fortunately, my cousin lives in the Orlando area, and he was able to get me out to Cycle Gear where they had a battery for me. We were able to get out there, get the battery, and be on our way without any issues, and replacing the battery fixed the problem on the bike, so all was good. I was able to phone ahead to the store and they put the battery aside for me so that when I arrived about an hour later, they had it ready to go. Great service on their part, and it definitely saved my butt!

    Recently bought a Rebel 1100 DCT and decided to stop by with my wife while in the neighborhood. We…read morewere greeted upon entry. They have a good-sized store with a few things I wanted to check out; however, it would seem most of the store was either geared towards Motocross or Crotch Rockets and not your average Cruisers. I couldn't find a good pair of riding boots that weren't for either of those types of customers, riding pants tailored to people with a slimmer waist and shorter stature, or a brake light harness allowing me to upgrade my lights for protection on the road at night. I took a few pictures to check pricing when I got home and found they were selling some items for the same price online, but others were way overpriced. The only time we were asked if we needed help was when exiting the store. It's a shame, as they have a lot of people on the floor, but they seemed more interested in shooting the breeze with other employees than to offer assistance.

    RiderMarket

    RiderMarket

    (20 reviews)

    John Young, Horizons West / West Orlando

    Recently, had contact with Sales, interested in purchasing a new bike. We were unable to get the…read moreprice where I wanted it to be. I bought one elsewhere (lightly used). I contacted them today, spoke with "Paul" several times in parts. I am in need of a few parts for my bike, and NOONE has them in stock ANYWHERE. Trust me, I tried. He literally said he would check, and try to locate them for me. We hung up, and I honestly kinda figured wasn't gonna happen. PAUL IS THE MAN. I have spoken with him three times today, and he is searching for them high and low. This earned my business, regardless of the parts, for all servicing and parts, and probably my next bike. Would love to get the parts, NEED the parts; but the fact that a business nowadays will try to actually do business beyond "we don't have any" is AWESOME, I say this because I spoke to EVERY RE Dealer in Florida, and tried 15 websites, even Ebay. You guys rock and thanks!! Hope Paul can pull it off!!

    I bought a used 2019 Ducati Monster 797 from Ducati Orlando / RiderMarket and specifically asked…read morethe salesman once and called service twice, whether the bike had been serviced, whether the major scheduled services including the valve/Desmo service had been done. I was told all three times that service had checked it out and that everything was good to go. There were problems as soon as I got the bike home, an independent mechanic diagnosed a clogged rear fuel injector. The injector had to be removed, ultrasonically cleaned, tested, and reinstalled to fix the unaddressed problem the bike had prior. I found a public review from 2 months before my purchase of the same bike having immediate fuel-related problems during a prior sale before it was returned (Howie). I then bought the bike two months later and experienced the same unfixed fuel-related defect. In the intervening 2 months between the failed sale and the sale to me, the issue was unaddressed but sold as "good to go". When I later pushed for records, the dealership sent a single repair order from almost a year earlier, but it did not list the valve / Desmo service I had specifically asked about before purchase. I also found that the dash service indicators for the desmo service and the oil had been reset on the date of the RO, but the dealership did not provide matching documentation showing that the actual valse service had been performed. I did not expect the bike to be perfect, but I expected much more than this. This bike was represented as serviced and ready to ride, while the records and timeline raise serious questions about whether that was true. I liked David and the sales people and have no complaints there, but there is a serious issue here. I expected a higher standard from an authorized Ducati dealer.

    Ducati - motorcycledealers - Updated May 2026

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