15/10 customer service was sold the wrong headlight bulb from autozone so i went to o'reilly and…read morethey not only told me i had the wrong bulb they helped me fix it ms debra was very helpful bless her for the help

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Howard was incredible! Very knowledgeable, friendly, and committed to service! Give that man a…read moreraise!!

Hector and the team at this store were very nice and welcoming! Hector was quick to help us with a…read morenew car battery when ours suddenly died this morning. Highly recommend.

Bought a climate control module and had it shipped to me. Part was defective. Getting a refund was…read morea hassle and took multiple days of calling. When I finally did get a refund, it was short the shipping. The shipping cost should not be assessed to the customer when a defective part is sent out. Staff was helpful and friendly (reason for 2 stars instead of one) up until I wanted a full refund for a defective part. Then suddenly, and I quote "If $17 is a big deal to you, then you have a problem." Okay, if $17 isn't a big deal, then refund it to me??? I would not buy anything that is expensive to ship or return. That's for sure.

From the owner: used part salesread more

Mary did an awesome job helping today and I hope You keep people like her always at the front of…read morethe line.

We found our taillights were not working on the way to dropping the car off for our son to use…read morewhile at UCF. Emerson was super helpful, changed the lights, and got everything working correctly. It's rare to have find a genuine willingness to help combined with excellent customer service skills. Thank you Emerson for making this dad feel better about leaving a safe vehicle with him while he is away at college!

I visited this store seeking assistance with locating some parts. Unfortunately, the customer…read moreservice I received from Jean and Logan was disappointing. Both employees were rude and unhelpful throughout the interaction. When I attempted to clearly explain the tools and parts I needed, Jean ignored my questions rather than providing assistance. The lack of professionalism and respect made for a very negative experience. Based on my experience, I would not recommend this store to others.

Andrew Crowe was amazing, professional and helped me change my battery really quicklyread more

I came here wanting to get a quote on how much getting my car A/C and passenger rear view window…read morefixed would cost. The owner told me a simple dye test should do the trick to check the A/C. Hours after dropping my car off to do this test, they call me with an appalling list of things needed to be fixed in my car to the tune of over $3,500. One of which was leaking coolant, which I had fixed less than a year ago elsewhere. I went to my last mechanic to use the warranty from this repair. However, he was able to physically show me that there was no leak. I went to check everything else on this list of repairs Everything Automotive claimed I needed, and only 2 of the 5 repairs were actually true. I agreed to get my mirror changed at Everything Automotive and nothing else. But the owner wouldn't take my no for an answer on getting everything they listed repaired, and tried pressuring me to scare me saying my car was a ticking time-bomb. It wasn't. When I came to get my car an hour after the full diagnostics I didn't ask for was finished, the owner said he needed more time to "do what he needed to do still." Slightly concerning since there was nothing we agreed to repair yet, and of course when leaving, my car ran worse than it did when I got there. As a girl alone in Florida as I finish up my education, it's so disappointing to see the lengths people will go to swindle others. The owner states to have helped lots of fellow students from my school which worries me how many other people were suckered into spending money on things they didn't need from here. Do yourself a favor, and find an honest mechanic like Vimar up the block across the street from Full Sail University to help you with all your needs!

Decided to come here after going to three other car repair shops to get my Ac fixed and everytime…read morethey ended up not fixing the actual problem. When I brought my car in and I told him that this was a repeat problem he did a deep look through and replaced parts of my AC and I haven't had a problem with my AC since. I am so grateful. Please check these guys out they really do care about their work. I will be using them for all my car services in the future.

Came in for a car jack. Priced some out and decided to go with the Duralast one with the case for…read more$114. The store is fairly clean and rather busy at 4:30pm in the afternoon. Everyone was really nice. 10/10

We went to this particular Autozone not for their customer service but because it was close to…read morework. My coworker has had not so good experiences at this location. I have been there once before and the service was just ok. The store was busy for an early weekday afternoon. The store was well stocked and we were able to find exactly what we were looking for. The staff availability was very limited. There was only one person working the front. Another person eventually came but it did nothing to speed up service for the, at least, seven people waiting in line. After about fifteen minutes of waiting, the original worker acknowledged the last person in line and told him that there was a self checkout register available. The self checkout register is located right near the front door but not well posted. We all stood waiting in line and did not notice the register. There is a sign hanging above but none of us saw it.