I want to share the lovely experience I had during my recent visit. I came with my parents, and we received nothing but delightful service from our waitress, Deep. She was wonderful! She took the time to explain the menu and buffet, and even recommended a few dishes that we really enjoyed. Despite the restaurant being very busy and appearing to be short-staffed, Deep was constantly checking on us and making sure we had everything we needed. Her attentiveness and friendly service truly stood out. I truly believe this place has the potential to be very successful again. The food is good, and with the right staffing and support, the overall experience could be excellent. Thank you, Deep, for making our visit such a pleasant one! read more

We attended their lunch buffet; it starts at 11.50.am on Saturday. More information on their buffet can be found by calling the restaurant number and pressing the option for the information. The buffet had almost 35 dishes, with condiments, drinks are included. The restaurant is well decorated, seats are comfortable, outdoor area is great for parties. The environment is not noisy at all. Isha was owner's wife, she came to us and said hello to my husband and son, she was welcoming the guests with a very sweet smile. Deep was super nice, most of the people were helpful. This place is great for birthday parties and karaoke parties, read more

We got to eat pani puri, jalebi, kathal, daal, roti, bhindi, gobi and chicken and everything was so good. Kathal wasn't overloaded with onions and tomatoes and didn't seem like a canned version was used Bhindi also was just bhindi. No overuse of onions and tomatoes Everything tasted authentic yummy and Jalebi stole my heart as did eating gold gappae! Great ambiance and even happier staff. Must go! read more

Honestly the food was not worth the awful service! Every time we asked for something the waitress had no idea what we were talking about or wasn't sure they were able to serve the dish.. No bartender, offered beer and wine and then didn't know if they had the bottle we asked for.. This honestly wasn't worth the drive or the headache.. read more

A group of us made reservation for lunch. When we showed up the place was quite empty. After being seated, we were advised that they were not serving a la carte lunch and our only option was the buffet @ $29.99 each! [Just for comparison, Yellow Chilly and Kabila are around $20 each.] As we had driven from different cities, we decided to stay and do the buffet. Food was ok, nothing memorable. Service was non-existent. For $30, one gets plastic plates and has to hunt for the servers to bring fresh naan's to the table. To add insult to injury, besides adding service charge (for buffet!), we also discovered a "wastage charge" , I think, of $4 each. This is not listed anywhere that we could see. Their rationale is that buffet has wastage! Seriously! First buffet restaurant to my knowledge with this new charge. Recommendation: There are better choices where the staff treats you much better. Avoid! read more

I think its an average tasting joint. The varieties are aplenty but sometimes that takes away from the taste. I wish they had their apps in a smaller size coz it resulted in a lot of wastage. read more

Indian Hotspot - Buffet veg options - Indian Near Me - San Ramon, California

Great food ! Excellent! Lots of options . Veg and non veg and lots of sweets .. gulab jamun was best !

Good location, ample parking. But a bit beyond my budget for a lunch. Pros: Ample selection of appetizers, entrees, and dessert Mango lassi is part of the buffet Had options for children who prefer fries, pasta and chicken nuggets Seemed relatively clean Cons: $37 per person for lunch buffet if you eat meat. Price is pretty high IMO. Not sure what others pay as vegetarian. They charge a 6% fee for "Buffet service and wastage"?! Naan in buffet was in low supply. read more

Ambiance was good. But honestly food and service is very much below average. I visited on Sunday evening expecting ala-carte but due to Mother's Day special there was a buffet only option. Menu options was really average. Food quality and taste is below average everything was greesy and oily. Service was like go to a fancy restaurant and you see paper cups and napkins kept in plastic cover and no utensils on the table. Our experience was bad. Not worth the money it was a complete rip off. read more

I'm directing this review specifically to the owner because the behavior we witnessed was extremely concerning from both a customer-service and basic food-safety standpoint. We were outside eating food from the live food cart when a man approached. We assumed he was another customer, only to later discover that he was the owner. He went behind the cart and handled/picked through the food with his bare hands. Seeing the owner directly handling ready-to-eat food this way was extremely disappointing and raises very basic hygiene and food-safety concerns. What was even more frustrating was that, rather than helping the one person working the food cart and making sure the operation was being handled properly, the owner brought some of his special guests over and engaged with them while speaking in a dull and disrespectful tone. As the owner, you set the standard for how customers should be treated and how food should be handled. The overall experience felt extremely mediocre, unsatisfactory, and unprofessional. Running a food business requires attention to basic health and safety practices, respect for customers, and leadership--especially when your staff is working outside at a live food station. I hope the owner takes this feedback seriously and reviews both the food-handling practices and the way customers are treated. These are basic expectations in the restaurant business. read more

A Must-Try in Dublin, CA! My husband and I are food adventurers, and during a recent visit to a friend, we stumbled upon Indian Hotspot -- and it did not disappoint! TJ was our server on a Sunday evening, and he was fantastic -- attentive, friendly, and gave us great recommendations. We ordered their chai tea, chicken kabob, chicken tikka masala, and an appetizer platter (the name escapes me, but it was delicious!). Every dish was flavorful and perfectly spiced, and the cozy ambiance made the experience even better. We can't wait to come back and try their buffet next time. If you're in Dublin, this place is a must-try for anyone who loves authentic and delicious Indian food! read more

Indian Hotspot - Chai Tea - Indian Near Me - San Ramon, California

The food was very good, and our server, Deep, was amazing. She was very kind and helpful.

Service was not there for buffet. Had to go and drop the plates manually. No water bottle refill. 30$ for buffet + 6% service charge + tax is a lot. Food quality was not great. Biriyani and others r sweet and missing the type we wanted. read more

The buffet option is really good it's always fresh and there is variety of vegetarian and non veg options The service is fast and very welcoming The ambience is really calm and welcoming read more

Indian Hot Spot honestly surprised me in the best way. The inside is super nice and feels very upscale and modern. I really liked that they have desserts and other items you can buy inside, which adds to the whole experience. They also have a restaurant party area. I've seen they host parties and events, and I've been wanting to go to one but haven't been able to yet. Hopefully soon. The food was really good overall. I especially liked their naan, it was soft and flavorful. The pani puri was a little lowkey stale, but not too bad. Overall, it's a great spot with a nice vibe and solid food, and I'd definitely come back! read more

I have been here many times for both a la carte and lunch buffets ... Food and ambience is fantastic, but the reception and customer service recently is rude and pathetic. They don't even have basic manners; forget service skills. I have also met the owner in one of my visits who is super nice and down to earth. Not sure if it's the same owner now.. But the staff who greet and take orders, not good. Better to avoid this place if you want to have a pleasant time. read more

I've been to this restaurant many times and it used to be my favorite Desi buffet place (see my previous review). Based on the prior experiences, we decided to come here for Mother's Day and it was absolutely horrific. When we entered, there was a sea of humanity with people all crowded at the front check in area trying to get on the waitlist. The female hostess told us to join on the iPad and told us the anticipated wait for a party of 3 would be 35-40 minutes. We followed her instructions and went back to the car to wait. About 45 minutes later, we were notified from their system that our place was 1st in line. By the time we went inside, it said the table was ready. Once we got inside, the crowd had tripled. Everyone was trying to figure out the process and or get seated. The male manager and female hostess did absolutely nothing to try and alleviate the crowd by suggesting people could go outside or by actually helping them with their questions. The male manager yelled at the hostess and then began yelling at the customers, myself and my elderly parents included. People were sandwiched like sardines. We explained to the male manager that we were notified that the table was ready and he kept saying wait, wait!!!!, while proceeding to seat parties of 12, 8 and 5 people. Then, he pulled out a paper list and asked us where our phone number was. We explained that we followed the instructions from the hostess. He told us we were lying and had not been on the waitlist. He was rude, demeaning and disrespectful to my parents, let alone me. While running around and screaming, both the male manager and female hostess ran into customers, including my parents. My dad nearly lost his balance from getting shoved by the male manager and my mom was knocked on her nose by someone's elbow. It was a complete safety disaster as elderly people were getting pushed and shoved by the staff/management and the crowd. After waiting an additional 25 minutes (AFTER we had been notified that the table was ready) and trying to explain ourselves to no avail, we left. It still makes no sense to me how we followed their system and never got seated when our turn came. We also realized that the people who managed to get seated ended up standing in a large line just to get their food. In reading the other reviews from the same day, it's clear that most if not everyone had an unpleasant experience. It's also unfortunate that this was on Mother's Day. I reached out to the owner directly before writing this review. I explained my concerns. He asked what I wanted. Given that we've gone there so many times in the past, I asked for an apology from the two staff members to my parents as well as complimentary buffets for the three of us. He said instead of the staff apologizing, he apologizes. Then he asked me whether I contacted him for an apology or for a free buffet. The dismissive demeanor he exhibited was the icing on the cake. He made it seem like extending a complimentary buffet was unreasonable and at that point I told him forget it. His questioning made me feel cheap, like the sole purpose was to get free food. The point of extending a free buffet would have been to rectify a horrible situation they created themselves. It was because they failed to seat us and provide us a meal after we followed THEIR system. Needless to say, we won't be going back and I won't be recommending this place to anyone again. It's truly unfortunate to see so many similar bad reviews for this restaurant because they failed to treat their customers with respect, care and concern. read more

I have a really bad experience all employes need to learn how to treat customer please i don't want to me write this review but this is not a first time with me read more

visited this place with my family, and we had a wonderful experience. The staff was very kind and welcoming, especially Deep, who provided excellent service. The food was absolutely delicious, and we truly enjoyed our time there. Highly recommend this place! read more

The service is really bad. The waitress is really rude and from the beginning she has been rude. This is not the place for a family to enjoy food if the service is this bad. Food is good but the experience is really sour. read more

We have been here earlier for buffet meals and this time we tried their main menu! I must say- their food game is one of the best! Chaat tastes like Delhi street style with the strong dry ginger aroma! Their mocktails are unique, flavorful and not sugar syrups that other's make. The food- has no added color! You will enjoy the dishes knowing it has all high quality ingredients! Can taste the methi in malai methi chicken! read more

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Been to this restaurant a couple of times and the food has been consistently good. We have not been there for the buffet, just a-la-carte. The restaurant ambiance itself is very nice - spacious and comfortable. Service is very very friendly - a bit slow but not terrible. Since the food tastes good, I am going to assume that everything is being made fresh. This is definitely a go-to place for us. read more

Food quality has gone bad. Service even after asking to clear table no one came to clear the table. For the price one should get a better service and quality food which is both missing. They are more interested in filling empty chairs. read more

A delicious Indian buffet place with a lot of vegetarian and non-vegetarian dishes. There are around 15 dishes including fish, chicken and goat. The Amritsari fish and goat curry was excellent. The chicken was a bit dry and so is the noodle (said Hakka noodles but it's very dry). Overall you will have plenty choices to explore. We went on a Saturday, so be prepared to wait as there's a lot of people there. Moreover, I really like their sweet items, there were halwa and Gulab jamun. Both were excellent! read more

Indian Hotspot - Buffet - Indian Near Me - San Ramon, California

Most of the food at the buffet tasted cold, had less seasoning, and was old. The sugar cane drink in the dispenser seemed to have never been changed and taste like ass. I wouldn't come back here again, and my friend said the same. read more

Indian Hotspot - Indian Near Me - San Ramon, California

You would think for the price you pay you'd receive a bit better experience. Nothing high end was expected but wow. Getting mediocre food AND poor service is not a great combination. Once again, no one walks into this place assuming they're getting 5 star experiences. But paying $70 for underprepared food and whiney disgruntled staff is an unfortunate outcome. read more

Ordered catering with Raj for 25 people and everything was packed in a way that made transport easy and stress-free. From a prior visit, I already knew the food was going to be excellent. Great overall service and quality. read more

One of the best Indian buffets in the east bay area. The choices offered in the vegetarian and non vegetarian option were immense. The quality was really good abd they kept the refills going. The ambiance was top notch. The service was great and courteous. It is totally worth the price . read more

The curries were good. The veg meatballs were cold. The lassi and lime water tasted off a bit. Something was not right. Chai was good. The carrot halwa was oily. The fish and pani puri was good. The lack of stars is more for the fact that it clearly states 90 minutes are given per party to dine in. We came at 12:34 pm l, party of 8, paid $257 prior to eating. At 1:31 pm the host came and told us we had to leave because they had people waiting outside. Piece of shit customer service. Do better because that was horrible. Don't advertise 90 minutes and shoo us out when we are drinking chai because you have a line. read more

This was my first time visiting this restaurant. I had made a reservation for Mother's Day four days in advance. However, when we arrived, the hostess (Lady in front) claimed they were not taking reservations even though my name and phone number were clearly listed on her note book. She was very rude and told us we would have to wait 30-40 minutes. I understand it was a busy day, but her attitude was unacceptable. Eventually, we were seated, and surprisingly, they collected payment before we even started eating. Most of the food trays were empty. My daughter got chili chicken that wasn't fully cooked, and it was very difficult to get a second serving of anything. By the time it was our turn in line, many of the dishes were either still empty or took a long time to be refilled. They also advertised a buffet with 40+ items, but I honestly didn't see even close to that number available. The food variety was lacking, and so was the service. We didn't even get water. The jugs on the table were empty, and when I asked a staff member to refill them, he said "hold on" and never came back. They didn't even provide basic service like water. There were empty water jugs on our table, and when I asked a staff member to refill them, he said "hold on" and never returned. For a party of 12 people, the experience was extremely disappointing. Everyone was unhappy. My parents, especially, kept saying the food was awful and the service was terrible. To make matters worse, they charged us a gratuity fee automatically--which didn't make sense given the lack of service. I feel like my money was completely wasted, and I would never recommend this place to anyone. read more

My brother and I went to this place for dinner. I opted for the buffet, which cost $25. My brother opted for Rajma Chawal which I think was around $15. As we sat there on the table, I noticed a waiter placing glasses of water to customers on the next table. I told him to bring us water as well. He refused saying it's only for 'a La carte' orders and not for buffet orders. The I told him that by brother ordered a La carte as well. He goes back and brings a single glass of water only for my brother and not for me! This is ridiculous service. I find out later that buffet customers can only take water in small cheap paper cups, even though they are the higher paying customers. This restaurant has such a ridiculous policy. The food in the buffet was no great shakes as well, the vegetarian part. It tasted bland and without sufficiently. Some food felt burnt as well. I won't be going to this place again. read more

Excellent ambiance - food is 8/10. Tried the buffet as well and that was good - 7/10. Service is good as well. Lots of options for sweets if someone was looking for it. read more

This is one of the best buffets in the Bay Area. The food is fresh, and so much variety in street food, main course and desserts. Bring a big appetite. Highly recommend for non vegetarian and vegetarians. The manager, Raj is very involved and engages with all customers. I have taken multiple guests from India and other parts of CA - every time we leave with complete satisfaction. Keep up the good work. read more

We had a fine dining experience yesterday. Our server, Deep, was friendly; she helped us while making our food selection. The entrees we ordered were well prepared and much to our liking. The upscale ambiance added to our pleasant outing. Highly recommended! read more

Extravagant buffet! Delicious food. Cute Interior. Numerous options for drinks - fresh sugar cane juice that i used to have as a child in india on the streets. I was excited to try it and it was perfectly made. I know it says sugar cane but it wasn't overly sweet. It was refreshing. Mango Lassi- yummy! Holi drink - yummy. Goat curry was delightful. I liked everything I had. Why 3 stars? Sleepy customer service. It always starts with the hostess. She should learn to smile and not like grumpy. That's correct. She just had a grumpy face. No greeting skills. No manners. She sat me outside in the cold where it wasn't set up and I was constantly being interrupted by squirrels wanting to attack my good plate. I didnt have a pleasant sit down, comfy experience greeted by grumpy staff members (all of them). They weren't personable at all or approachable. Smile people!!!!! Its not just about the buffet. read more

Went to a dinner vegetarian buffet on Saturday. Waiting time was not too bad. Ambiance - Very beautiful decors and the vibe was awesome. Food - Wow. Really enjoyed every dish. They had a good variety of choices. Appetizers had good choices, and the main menu too. Dessert was too yummy. Gulab jamun was very unique and tasty. My final verdict - try this place if you haven't yet tried. The food choices could be different on weekdays and weekends. I will be going here again as I enjoyed the food and the ambiance. read more

Indian buffet for dinner on Fridays and Saturdays! The restaurant is beautiful with stylish decor inside. Large restaurant with a large outdoor patio as well. Service was attentive with waiters checking on us throughout our meal. They cleared our empty plates quickly and offered us both butter and garlic naan. This was our first visit and I enjoyed the variety of buffet selections. My favorites were the lamb curry and the tandoori paneer. Very flavorful! read more

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The food quality and number of items in the buffets has come down. The price has been increased and now one person buffet costs $30. Also, the service is pretty ad lately with used plates not cleared from the table. I was going there regularly but will stop going now. read more

Indian Hotspot - Paratha (TOO EXPENSIVE) - Indian Near Me - San Ramon, California

Food - okay - good variety about 20+ on the buffet , has amazing Indian starters , regular main course Ambience - very good and modern with Indian touch read more

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Thursday lunchtime. Deserted restaurant, yet no one to seat us or take the order. And then food took 40 mins to come out...when it did, it was just okay, nothing to write home about. How disappointing!! read more