Diamond design has been extremely professional to work with since the first meeting. They listened…read moreto our wants and needs to completely gut our 1962 kitchen and gave us a beautiful stunning new kitchen. This process has been so smooth with zero hiccups. The work space is cleaned daily. Daily Communication with Jim has been great! Marty has guided us through the design and Dale has given his expertise with a nod to confirm my wishes. Everyone who has come into our home has been professional, respectful , and has extended such kindness. I am highly recommending them for any work you may need. Jim, Marty, Dale, and all The professionals who transformed our home are the BEST!

From the owner: Diamond Design Kitchen & Bath Gallery located in the heart of downtown Lancaster, Pennsylvania…read moreprovides you with an unique approach of design service and cabinetry. We provide you with design professionals who will work closely with you through the design and function needs of your kitchen or bath. We are truly about details and service. Come in and browse, we welcome you.

We just bought a number of white shaker kitchen cabinets today. My only wish is that I knew about…read morethis business last year when we remodeled my daughter's kitchen! The cabinets are all plywood construction with wood dovetail drawers, HDF doors and drawer fronts; soft close drawers and doors. I can't comment on assembly but the instructions seemed fairly straightforward. We were on a time crunch as we needed cabinets quickly so we can have our floating LVP floors installed. The quality of cabinets was better than I anticipated and I especially loved that the sides are all finished (we didn't have to pay extra). We did pay a nominal amount for them to assemble them for us, AND we were still able to pick them up the same day!!!! Todd & Ryan were simply great, from showing us different features, explaining assembly, turning our order around quickly, and loading them with extreme care. I am very pleased and wouldn't hesitate to recommend these cabinets or their shop. And when I am need of new/additional cabinets I will definitely go back. Finally, the prices were very good; in fact less expensive than express cabinets at the big box stores and definitely faster. A win, win, win!!

We put our kitchen in using these cabinets about 3 years ago. They are durable and have held us so…read morewell! I would highly recommend!

After a less than steller experience at Somerville, I went against my contractor and picked my…read morefixtures out at Hajoca. I went in without an appt but Sandy was able to help me quickly and effectively and get me on my way. When they didn't sell the brand of sink I needed, she even called her distributor and got it for me. Pick up was easy too at the counter. Sandy even followed up to make sure everything went ok and went above and beyond to contact my contractor. I was very pleased with the whole process.

My wife and I recently renovated our master bathroom and we used Hajoca for all the bathroom…read morefixtures. WHAT A MISTAKE! The initial interaction we had was fine, just to find out that once our order was placed, everything went downhill quickly! The Hajoca representative originally told us the order would be delivered within 3-4 weeks. Understanding that we had a tight timeline to meet, she never mentioned about certain parts in this particular color being on back-order. Here we are over 3 months later, and we are STILL waiting on certain Kohler parts for the shower! The expectation was never set appropriately. In addition, we moved forward with using different colored parts to "temporarily" have the bathroom up and running. Sadly, when the fixtures were installed, the toilet was delivered with a piece chipped off the back and cracked, now we have to re-order and wait another 3+ weeks for a new toilet. I'm not sure how this happened, but a truly devastating experience.

My wife shops here often since it seems like a place lots of people have registries. This…read moreparticular one is usually clean and organized. The staff are always pleasant.

Manager is *extremely* disrespectful towards customers. I pointed out that something was mismarked…read moreon the shelf and he raised his voice to me. %100 percent unprofessional and will not be returning. There is no reason for a manager to talk to customers that way!!!

Very disappointing customer service. After placing a very large order for everything needed for two…read morebathroom renovations, we found we needed to exchange a medicine cabinet for a smaller one due to something behind the wall. We have not even taken delivery of the items, but were told that we could not exchange or return the medicine cabinet. We would have to keep it and also buy the smaller one we needed. I would never have bought a single item from them had I known they are this unreasonable and take advantage of customers in this way. I am now very worried about any damages there may be to the items we ordered and if they will stand behind the order. I would not recommend this business.

Drove a half hour to get here. Lady was rude to us saying we need an appointment with a specific…read moresales lady. Not even attempted to help us. RUDE!!!

Employees were amazing! My car broke down outside and the employees Keeley and Kerry helped save me…read morefrom being stranded. Keeley also came out to check up on me too, definitely recommend. The best service!

Outstanding selection of products. From the critical high quality pieces that you can hand down to…read moreyour kids (STAN) to the plastic useless garbage made in CHYNA, (don't stan) they have it all. Acceptable (not cheap) prices. I'm going back today.

I had my kitchen cabinets redone over 6 years ago. I have been very pleased with them all this…read moretime. I noticed a drawer that was peeling so I went into the shop and they were very helpful saying they could get me a new drawer. They reordered the drawer, matched it perfectly and came out and installed it. After 6 years I would say that is great customer service!

This is by far the worst experience I have had with a contractor. June 11, 2013 our long awaited…read moreand highly anticipated kitchen renovation started. The end of September it was finished. From the very beginning scheduling was a major problem. Three days were allowed for the subcontractor that took no more then 1 day each. I found it very frustrating to have 2 out of 3 days with no work being done. When I asked Dave White about this I received a not so nice e-mail back telling me I knew nothing about scheduling. I wish I could say that was the worst of our nightmare. I can't begin to list all the problems so I will just mention a few. Professionalism was very poor from the beginning. I loved it when I found hidden cigarette butts in our cabinets. Hated them taking 20 minute brakes in my bathroom. Our entire kitchen was demolished with only the wall oven, counter top, dishwasher and refrigerator saved for re-install. Apparently during the removal of the wall oven it was damaged. We were never told this. When they went to re-install they tried to "fix" it. The oven did not work. After a week of trying to get it to work we called an appliance store. They are the ones who told us someone had tried to fix it. Dave White never disclosed this information to us. The design of two separate items were flawed. The apron above the sink was about 3" to short. When I asked about getting that fixed I was told by Dave White that is the standard size. I have a custom kitchen! The second big flaw was the microwave/oven that Dave White strongly recommended. Granted it was really nice but where it was placed in our kitchen was way to high making it dangerous and impossible to use without a step stool. Not user friendly. I would think an experienced designer would know about these things. When we went to pick out a new microwave we were told the type we originally had was made to be put in lower. One other thing I do want to mention is overcharge. We did change our sink style/color. The sink we picked out was much less then the sink Dave White picked out. When we needed to adjust the cost they actually charged us $800.00 more! When asked about it they said it was an error. That was not the last time they tried to overcharge us. Beware! After all of the above Dave White did fix everything but at times I felt like it was pulling teeth. THE KITCHEN I SHOULD LOVE I HATE!

Came here for a work event where we participated in the cooking experience. It was a great…read moreexperience. Our group was about 20 people which was pretty large. We were able to cook a full 3 course meal. The staff were very attentive and pleasant. I would certainly do this again. Also the store overall is amazingly stocked with everything you need for your kitchen. Its an at home chef's dream, and a Big Green Egg lover's heaven. Nearly every accessory and kitchen need is there.

This review is for a visit on a Friday in mid May. We've been coming to Kitchen Shoppe off and on…read morefor at least ten years and the selection remains marvelous. service: Staff is extremely knowledgeable. There are a number of stations - olive oil, knife sharpening, coffee - and the staff can assist anywhere. selection: Impressive selection of enameled and cast iron cookware near the front. The olive oil options earn special mention. We needed an ice cream scoop and a flour sifter. Who knew there were dozens of each to choose from? Don't miss the impressive array of knifes. Also thought the wall of syrup and honey was well curated. High marks for charcoal, wood, smokers, grills, and accessories. details: The shop rambles through two or three different rooms. Give yourself time, you're going to want it. Plenty of parking right outside. Be sure to use your GPS, shop not visible from Harrisburg Pike.

I was adding a bathroom and needed a good quality vanity. I went to Kitchen and bath met with Keith…read morewho was very nice and helpful. For the rest of my dealings with K&B i dealt with Andrea. She was great, answered all my questions and responded rapidly to any email i sent her. Thank you Andrea and Keith

From the owner: We want to partner with you to remodel your kitchen or bath -- your needs are our priority. From…read morethe initial (free!) in-home consultation, to seeing your design dreams come to life in our showroom, all the way through the installation process, our team will be there to help you make your ideal space a reality.