Diamond design has been extremely professional to work with since the first meeting. They listened…read moreto our wants and needs to completely gut our 1962 kitchen and gave us a beautiful stunning new kitchen. This process has been so smooth with zero hiccups. The work space is cleaned daily. Daily Communication with Jim has been great! Marty has guided us through the design and Dale has given his expertise with a nod to confirm my wishes. Everyone who has come into our home has been professional, respectful , and has extended such kindness. I am highly recommending them for any work you may need. Jim, Marty, Dale, and all The professionals who transformed our home are the BEST!

From the owner: Diamond Design Kitchen & Bath Gallery located in the heart of downtown Lancaster, Pennsylvania…read moreprovides you with an unique approach of design service and cabinetry. We provide you with design professionals who will work closely with you through the design and function needs of your kitchen or bath. We are truly about details and service. Come in and browse, we welcome you.

I had my kitchen cabinets redone over 6 years ago. I have been very pleased with them all this…read moretime. I noticed a drawer that was peeling so I went into the shop and they were very helpful saying they could get me a new drawer. They reordered the drawer, matched it perfectly and came out and installed it. After 6 years I would say that is great customer service!

This is by far the worst experience I have had with a contractor. June 11, 2013 our long awaited…read moreand highly anticipated kitchen renovation started. The end of September it was finished. From the very beginning scheduling was a major problem. Three days were allowed for the subcontractor that took no more then 1 day each. I found it very frustrating to have 2 out of 3 days with no work being done. When I asked Dave White about this I received a not so nice e-mail back telling me I knew nothing about scheduling. I wish I could say that was the worst of our nightmare. I can't begin to list all the problems so I will just mention a few. Professionalism was very poor from the beginning. I loved it when I found hidden cigarette butts in our cabinets. Hated them taking 20 minute brakes in my bathroom. Our entire kitchen was demolished with only the wall oven, counter top, dishwasher and refrigerator saved for re-install. Apparently during the removal of the wall oven it was damaged. We were never told this. When they went to re-install they tried to "fix" it. The oven did not work. After a week of trying to get it to work we called an appliance store. They are the ones who told us someone had tried to fix it. Dave White never disclosed this information to us. The design of two separate items were flawed. The apron above the sink was about 3" to short. When I asked about getting that fixed I was told by Dave White that is the standard size. I have a custom kitchen! The second big flaw was the microwave/oven that Dave White strongly recommended. Granted it was really nice but where it was placed in our kitchen was way to high making it dangerous and impossible to use without a step stool. Not user friendly. I would think an experienced designer would know about these things. When we went to pick out a new microwave we were told the type we originally had was made to be put in lower. One other thing I do want to mention is overcharge. We did change our sink style/color. The sink we picked out was much less then the sink Dave White picked out. When we needed to adjust the cost they actually charged us $800.00 more! When asked about it they said it was an error. That was not the last time they tried to overcharge us. Beware! After all of the above Dave White did fix everything but at times I felt like it was pulling teeth. THE KITCHEN I SHOULD LOVE I HATE!

Lancaster Kitchens and Baths in Landisville/Salunga did an excellent job on our kitchen. Very…read moreprofessional staff and the finished product was what I was hoping for. Beautiful countertops, contemporary sink/faucet design. Well-coordinated managing of project. I highly recommend this company.

From the owner: It's time to design something amazing with Lancaster Kitchens and Baths, the full-service kitchen…read moreand bath remodeling company! Give us a call today for a free consultation.

Purchased item with significant undisclosed damage to wooden supports and leg. Paid over $500 for a…read moredamaged product that says no returns... 0/5 stars

There is a large selection of furniture, chairs, mirrors, and accent tables, all 40% off, but the…read morebest deals are the final sale items, which are significantly reduced. The staff allows you to browse freely and are there if needed.

We put our kitchen in using these cabinets about 3 years ago. They are durable and have held us so…read morewell! I would highly recommend!

So I have my kitchen installed 2 years ago are warping paint is chipping I'm sorry but these…read morecabinets are awful I guess I wasted my money and then if I get them replaced I'm going to have to have another installer come and replace all the cabinets More money and my kitchen is only a couple years old warping cabinets the wood is starting the warp and the paint is chipping the drawers are always coming off track I just can't believe how this kitchen is not lasting it's only been A few years !!! The fake wood is actually chipping away

Glenn Gallo manifests as an honest, skilled and friendly contractor. The subcontractors he hires…read moreare first rate. We had two baths and a powder room renovated last year and the work was excellent. This past year, we had flooring replaced in the dining room, a kitchen makeover, a chair rail put in the dining room, our chimney repaired and new propane loge installed in our fireplace. Again all things were accomplished in timely fashion, with quality materials and workmanship and a friendliness and concern without parallel. I could give no higher review. Garrett Woznicki

Just visited the company, was greeted at the door by a woman who acted like I was homeless and…read morelooking to warm up. She asked me what I was looking for(bathroom vanities x2) and did I know how much they were. When I told her I wasn't shopping price but value she looked at me like I had 3 eyes. Explained what my range was $3,000 to $4,000 including tops, she asked if I wanted drawers. BTW i'm still standing on the threshold, she's 20 feet away at some office door talking down the hallway at me. She intimated that I was probably out of my pay scale, so I turned and walked out. Heads up, wear your tux and borrow a Bentley before you go there. FYI, just agreed to a $10,000 deal with another custom cabinet maker who didn't require a tux or Bentley.

No installation skill, super poor quality cabinets. Falling apart after only a few months.read more

I am a plumbing contractor with 49 years experience. I purchased a "Bradford White" LP tankless…read morewater heater from them. They charged me $1,500 for the unit. Installed the unit and it didn't work. I went through all of the testing procedures. The unit failed and did not run. I have installed over 100 Rheem tankless water heaters and never had a problem. I took the unit back for a refund. They said we don't work that way. You must call a third party to ask for help but we refund nothing. They don't stand behind what they sell. They take your money and run. They take your money, sell you a product that doesn't work and tell you to call some tech support in another state or country. But you are not getting your money back. You have been had! This company doesn't stand behind the products they sell. Call somebody else about your problem but we are keeping your money. The worst customer service I have ever delt with. This company has no integrity! Contractors and homeowners, stay away from this company! They only care about one thing and that is taking your money!!

Extremely poor customer service. I have been told by several people "I'll call you back" but it…read morenobody does. This did not happen from 1 or 2 people, but 4 of them which leaves me believing that this is a company culture rather than just one isolated employee. Not contributing to the poor rating is the open ended delivery date. One would understand when a special order is late for a week or 2 but open ended delivery date is not acceptable! we're 6 weeks behind schedule & counting!

I miss the Christmas Tree Store. They had so many great things. You can get of course Christmas…read moreitems, but also a variety of seasonal gifts for everyone. From soup to nuts. Literally. Really miss shopping at the Christmas Tree Store.

Great place to find all of your holiday needs, inexpensively. If you are into gnomes this is a good…read moreoption.