My wife and I recently renovated our master bathroom and we used Hajoca for all the bathroom fixtures. WHAT A MISTAKE! The initial interaction we had was fine, just to find out that once our order was placed, everything went downhill quickly! The Hajoca representative originally told us the order would be delivered within 3-4 weeks. Understanding that we had a tight timeline to meet, she never mentioned about certain parts in this particular color being on back-order. Here we are over 3 months later, and we are STILL waiting on certain Kohler parts for the shower! The expectation was never set appropriately. In addition, we moved forward with using different colored parts to "temporarily" have the bathroom up and running. Sadly, when the fixtures were installed, the toilet was delivered with a piece chipped off the back and cracked, now we have to re-order and wait another 3+ weeks for a new toilet. I'm not sure how this happened, but a truly devastating experience. read more