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    HAJOCA Lancaster

    3.7 (3 reviews)
    Closed 7:00 am - 5:00 pm

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    Kelly B.

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    7 years ago

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    7 years ago

    Absolutely enjoy working with Hajoca in Lancaster, they have the best showroom especially the Kohler sinks!

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    Kitchen Encounters

    Kitchen Encounters

    (2 reviews)

    I had my kitchen cabinets redone over 6 years ago. I have been very pleased with them all this…read moretime. I noticed a drawer that was peeling so I went into the shop and they were very helpful saying they could get me a new drawer. They reordered the drawer, matched it perfectly and came out and installed it. After 6 years I would say that is great customer service!

    This is by far the worst experience I have had with a contractor. June 11, 2013 our long awaited…read moreand highly anticipated kitchen renovation started. The end of September it was finished. From the very beginning scheduling was a major problem. Three days were allowed for the subcontractor that took no more then 1 day each. I found it very frustrating to have 2 out of 3 days with no work being done. When I asked Dave White about this I received a not so nice e-mail back telling me I knew nothing about scheduling. I wish I could say that was the worst of our nightmare. I can't begin to list all the problems so I will just mention a few. Professionalism was very poor from the beginning. I loved it when I found hidden cigarette butts in our cabinets. Hated them taking 20 minute brakes in my bathroom. Our entire kitchen was demolished with only the wall oven, counter top, dishwasher and refrigerator saved for re-install. Apparently during the removal of the wall oven it was damaged. We were never told this. When they went to re-install they tried to "fix" it. The oven did not work. After a week of trying to get it to work we called an appliance store. They are the ones who told us someone had tried to fix it. Dave White never disclosed this information to us. The design of two separate items were flawed. The apron above the sink was about 3" to short. When I asked about getting that fixed I was told by Dave White that is the standard size. I have a custom kitchen! The second big flaw was the microwave/oven that Dave White strongly recommended. Granted it was really nice but where it was placed in our kitchen was way to high making it dangerous and impossible to use without a step stool. Not user friendly. I would think an experienced designer would know about these things. When we went to pick out a new microwave we were told the type we originally had was made to be put in lower. One other thing I do want to mention is overcharge. We did change our sink style/color. The sink we picked out was much less then the sink Dave White picked out. When we needed to adjust the cost they actually charged us $800.00 more! When asked about it they said it was an error. That was not the last time they tried to overcharge us. Beware! After all of the above Dave White did fix everything but at times I felt like it was pulling teeth. THE KITCHEN I SHOULD LOVE I HATE!

    Weinstein Supply

    Weinstein Supply

    (2 reviews)

    I am a plumbing contractor with 49 years experience. I purchased a "Bradford White" LP tankless…read morewater heater from them. They charged me $1,500 for the unit. Installed the unit and it didn't work. I went through all of the testing procedures. The unit failed and did not run. I have installed over 100 Rheem tankless water heaters and never had a problem. I took the unit back for a refund. They said we don't work that way. You must call a third party to ask for help but we refund nothing. They don't stand behind what they sell. They take your money and run. They take your money, sell you a product that doesn't work and tell you to call some tech support in another state or country. But you are not getting your money back. You have been had! This company doesn't stand behind the products they sell. Call somebody else about your problem but we are keeping your money. The worst customer service I have ever delt with. This company has no integrity! Contractors and homeowners, stay away from this company! They only care about one thing and that is taking your money!!

    Extremely poor customer service. I have been told by several people "I'll call you back" but it…read morenobody does. This did not happen from 1 or 2 people, but 4 of them which leaves me believing that this is a company culture rather than just one isolated employee. Not contributing to the poor rating is the open ended delivery date. One would understand when a special order is late for a week or 2 but open ended delivery date is not acceptable! we're 6 weeks behind schedule & counting!

    HAJOCA Lancaster - kitchenandbath - Updated May 2026

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