My wife said this was a friendliest nail person. She's ever met had a great conversation while they…read morewere doing their nails and even revealed that she had a problem with her toenail and she fixed it.

took my mom before we went on vacation to get our toes done, & we couldn't be happier. they got us…read morein at the same time and i thought the massage chairs were awesome. friendly & talkative but leave you to relax if you want (i'm more talkative haha) paid about $80 for both pedis super great deal!

First time at Jojo's Nail Spa about 7 weeks ago. Since then, I have made 3 additional appointments…read more I appreciate Jojo greeting me everytime I've walked in. I am extremely meticulous and mentioned prior to booking that I'd prefer someone who is precise and attentive. I ended up with Sha Sha, and she was wonderful. Her station is to the right once you enter the spa. I was transferred to her chair shortly after another technician had started, and she immediately took the time to understand exactly what I wanted. I'm so glad she spent a good amount of time asking and confirming because there was miscommunication and misunderstanding from the first technician. In this transition, she even consulted with Jojo, the owner, to confirm my desired nails for today's visit. Shasha is extremely detail-oriented: checking the shape after each nail, confirming the correct color of my powder base before starting, asking about my preferred French tip thickness, and pausing every couple of nails to ensure everything met my standards. I definitely gave feedback as she was working on my nails, and she made sure to complete everything to my liking. I truly appreciated her patience, communication, and commitment to getting every detail right. I know I am high maintenance; however, I certainly made our experience together worthwhile. Thanks again, Sha Sha. FYI --They take both cash and card payments. There is a 5% discount on cash payments. If you use their ATM, there is a $2 fee. There is no added tip line when you pay with a card, so cash, Venmo, Zelle, or CashApp tip is preferred. I think all of the technicians have a QR code to scan for tips.

I've been on the hunt to a good quality nail salon, but unfortunately this one isn't it…read more I got a pedicure and had to wait about an hour for a walk in which is fine, but they sat me in a pedicure chair turned on the water and walked away. I had to ask someone else to turn off the water because it was about to overflow then the original girl who turned it on SPRINTED back to turn it off and was apologizing. But never asked me about the water temperature which was scalding hot and obviously steaming so I couldn't even put my feet in. Then someone who came in after me got their pedicure first and a second person that also came in after me was going to get theirs started until another employee yelled at them to do mine first instead. Then the actual pedicure wasn't great. He did not scrub my feet or even trim down my cuticles which are some of the most basic parts of a pedicure?? Definitely not with the money and will not be coming back.

I stumbled upon this quaint shop while visiting family in Gates Mills Ohio. Everyone else I called…read morewas appointment only and she asked how much time I had and told me to come right over. I wanted a pedicure and to have my acrylic nails filled and I'm so picky about my nails. Tracy is the owner she is a delightful, kind and Amazing woman with a beautiful heart. My pedicure was fabulous and I just relaxed enjoy the moment. The ambience in the colors of the room and the music playing and just relaxed me and put me into a Zen state. The last place that had done my nails had a wreck them and I was embarrassed even show them to anyone her eyes popped when she saw them. She said don't worry we will fix you right up. My nails are so beautiful I cannot believe it they look exactly like my own nails and the color she chose for me is out of this world. I highly recommend the shop to get all the personal care your nails your feet and your spirit need. You will not be disappointed. Thank you Tracy for your expertise, your kind words, and the conversation

Went with my sister-in-law while I was in town for the holiday for mani/pedis and had a great…read moreexperience. Tracy was extremely warm and hilarious. Both she and the other nail technician (whose name I can't remember!) did an excellent job. I would definitely go back while in the area. My only complaint (which has nothing to do with the service itself) is that they need a better sign! Because it's on the second floor, it took us a hot minute to spot it.

Best place I've been to so far for pedicures. I'm visiting my mom and this is where my older sister…read moregoes and she's very picky so I had high expectations before going in. And they did not disappoint. They definitely took their time on our feet. We did the Deluxe pedicure. The massage was amazing and long. And the woman really got my callouses well- one thing I always look forward to and a lot of places don't take care of my callouses, so I was happy! I have noticed, in general, that women tend to take their time over men. My mom had the gentleman and it seemed like he was a bit faster than the woman. This is something I just observe everywhere I go. But my mom was very pleased. I may be more critical than she is haha. Overall, I'm very very happy and will continue to come here whenever I visit. Highly recommend

Excellent experience today. Very affordable. Gel manicure and pedicure for $60 plus tax.read more

Alena is AWESOME! I haven't been to a salon in years. First time customer, found her on Yelp!…read more Not only was she willing to squeeze me into her schedule but she did a phenomenal job on my cut. 8 + inches later and I am so happy with it.

Great experience. Alena was wonderful. She was able to fit me in before vacation, was super nice…read moreand cares about quality. I cannot wait to return to her. I highly recommend her.

Best place to get your nails done extremely clean you get a new nail file drill bit and buffer…read moreevery time the desk is wiped off with rubbing alcohol after each client therefore catching a cold and the transfer of germs is next to zero. There is also a seven day guarantee that if anything goes wrong with your nails she will fix it for free in those seven days.. not to mention Kathy The Nail Tech is an ordained minister and a certified psychic medium through fellowships of the spirit in Lily Dale New York so that means you can get your nails done and receive spiritual guidance at the same time or reserve a separate reading at the time and date of your choosing. You'll need to call to book an appointment as space is always Limited 4402236920.

I love this salon! The Hair Stylists are all very talented! and with me being the new addition as…read moretheir Nail Tech what more is there to tempt you to come in??? would you come if you knew you could talk to a psychic medium while you got your nails done? Well...that can all happen! Book your appointment today and take a step into this one of kind experience! Call 440-223-6920 and book with Kathy today.

Good color choices. I wasn't too impressed with the shaping asked for almond. Very little…read morecommunication between me and the nail tech.

Mae was very nice and had great customer service but it took her 5 tries to get my toes to look…read morelike this. My manicure was not better by Helen. I tried to be detailed with what I wanted and Helen seemed annoyed by my requests and said she will do it at the end. Would not recommend if you want specific designs.

I requested a manicure with lotion or oil for the soak. I did not want my cuticles nipped of my…read morenails filed really recklessly. My nails are beginning to split and peel so I need someone to be considerate of that and I make my request known. You would think a manicurist would know about aging nails and be considerate but not this woman. She was hostile and combative during the entire service even to the point where the receptionist looked at her a couple of times because even she couldn't believe how this woman was acting. Maybe she was a Trump supporter because that's how irrational she was. Well she doesn't have to worry because I won't be back. They don't realize how they impact their market. I have begun to take the time to do my own nails which is not rocket science by the way.

This salon was voted best nail salon in Cleveland Magazine. All the employees are friendly and the…read moresalon is clean. I usually get a mani pedi and have never had a complaint. Been going there for 30 years. love the women there!

I just wanted to write a follow up to my last review to share that my nails lasted FOREVER. It…read morewasn't until after New Years that I actually got them done again back home in Seattle. In my opinion, for gel on acrylics, this place is great and priced super reasonably.

Used to like going to this place, but today I decided I will not be coming back here unless the…read morepolicy for animals change. I was enjoying my mani-pedi until a large dog was brought into the establishment. I have animals myself but I do not push them onto others. No spa, restaurant or a grocery store should have animals in their establishment.

Really nice, clean environment with professional practices in place. Always sanitary with tools and…read moreeasy to schedule with. Aaaaand they have some GREAT smelling products. Some staff members have been rude and condescending ...maybe that is nothing more than personality. Unfortunately, I can't forget about it. At least my hair looked nice.