"We always focus so much on our relationship with others, when really, we need to BEGIN taking care…read moreof the relationship we have with ourselves. You can't give love if you don't have any for yourself. Everything starts with the relationship you have with yourself." -- Cassey Ho, Youtuber and Pilates instructor. I first found out about Reset Lounge through a complimentary massage thanks to Yelp Cleveland in February 2020. You can read my review from partnership with Yelp here -- https://www.yelp.co.uk/biz/elite-week-yelp-recharges-with-reset-lounge-chagrin-falls?hrid=wEgT_PVaIRPwODfMWwGkyg&utm_source=ishare&utm_content=review I visited Reset Lounge a 2nd time on Wednesday, 5 February 2020. I definitely needed to de-stress on this day after getting into a minor car accident earlier that morning. INSIDE -- The space is very warm and inviting just similar to a Spa. When you enter, you will be greeted by a staff member at the front desk. There are numerous chairs to sit at in the lobby. There is also a water/tea station right at the front as you enter. In addition, you can remove your shoes and jacket at the front entrance. There is also a back entrance as well because the front outside gets congested from parked cars. SERVICES/TREATMENTS -- If you enjoy fitness, then a small gym is available for use before or after a wellness service. Private personal trainers train clients inside this gym so you can book a personal training session. For services, they offer CRYOTHERAPY, INFRARED SAUNAS, SALT THERAPY, NUCALM NEUROSCIENCE THERAPY, MASSAGE & COMPRESSION CHAIRS, WHOLE BODY VIBRATION (a small machine located in the gym), and more new services coming in 2020. Thanks to Yelp and being a Yelp Elite member, I got to try 2 services for free -- the massage chair and the salt cabin. I highly recommend the massage chair because it is zero gravity meaning the chair reclines back plus it really deeply massages the lower and mid-body. The salt cabin treatment felt okay to me because I was just bored inside plus it was really cold in there. However, there are benefits to salt therapy including helping with skin problems, inflammation, and removing mucous from the lungs. SAUNA -- Benefits include relaxation and detoxification. They have 2 sauna rooms. In my most recent visit, I paid for a sauna treatment which is $20 for non-members or 1 credit for members. Basically, 1 credit equals $20. Now $20 may be too expensive for some people but taking care of your body shouldn't come as a price; rather, a reward. Before entering the sauna, a staff member asked if I wanted electrolyte infused water so I gladly accepted a cup. It's important to hydrate before, during, and after entering a sauna to replenish water lost through sweat. I enjoyed the infrared sauna and the heat (135F) didn't bother me. Infact, I wished it was hotter....haha. Before I walked in, a staff member asked me what program I wanted and I believe I choose "detoxification". See my attached photos for a description of their sauna programs. Once inside, I sat then laid down while glancing through a book. There is a remote inside that allows you to adjust the light. The different coloured light settings are supposed to help the body in many ways. After getting out of the sauna, there is a mini-fridge that has a eucalyptus infused towel for cooling off. It felt nice to wrap the small towel around my neck and pat it on my chest. I highly recommend the sauna and massage chair. Visit Reset Lounge today located in quaint Chagrin Falls. Customer service is also wonderful here. Your body will enjoy a "reset" after you come here. **** - 12/200 total reviews in 2020 - 388 total overall Yelp reviews - Reviewed on 8 February 2020

Beautiful place to come and hit your own "reSet" button. Found this place originally from a Yelp…read moreElite event last year and have been back twice since! They make booking easy and fast - you can sign up for credits or simply just do a service one time. You can book your appointments over the phone or on their website, they even link the appointment to your calendar! Stepping into the ReSet Lounge is extremely relaxing and almost feels like you are at home! Was welcomed with tea and positive spirits. I booked the massage chair & nu calm this time around. The massage chair is amazing as it hits every single part of your body! You are able to relax with an eye mask, music and weighted blanket on you (all provided by the lounge). I then followed this service with nu calm and this is needed for EVERY single person in the world! Haha. The ability it has to shut my brain off and to relax and not think was truly amazing. Truly can't wait to spend more time at the ReSet lounge in the future

Renee is wonderful. Professional, thorough and a pleasant, down-to-earth practitioner. I was gifted…read morea gift certificate for her services and will be going back for sure. She offers massage services in Chagrin Falls and Aurora, is well-priced, and has specials on some weekends.

Renee gave an awesome massage! I got a deep tissue massage and she was really able to work out all…read morethe tight spots and knots in the muscle using a variety of techniques including heat, hot stone, aromatherapy and Deep tissue techniques. Highly recommended, I think I fell asleep a couple times

I received a gift card for Reprieve Spa and visited the first time for a 60 min. facial, eco-fin…read moreparaffin hand treatment and high frequency electrode treatment. Aja performed all the services and explained all the products in detail during the facial. Aja was highly experienced, professional and left me feeling relaxed and pampered. All products used were high quality and left my skin feeling clean and smooth. The facility was clean and upscale. There was a women's and men's changing area with lockers and ADA-Compliant showers and restrooms. There was also a snack area and comfortable "relax" area to enjoy after your pampering. Highly Recommend Reprieve Spa!

Beautiful facility, thoroughly enjoy salt room and sauna! Staff is warm and friendly!read more

Excellent service and focus on getting to the root issue that is causing your problemsread more

I had a 60 minute therapeutic scheduled with Elizabeth as a gift. After a short consult we decided…read moreto do focus work and she was more than amazing.. she helped open up my shoulder I assumed was injured and it was clearly locked up after heavy physical work and a decade of teaching power yoga. I could have hugged her, it was such a productive hour I am scheduled for regular work now. I appreciated the precautions put in place which were excellent, it was the best massage experience I've had. They were careful to not have different clients passing each other in the hallway and temperature checks upon arrival to make ensure the facility and staff stays safe. I was impressed with how professional the entire experience was from the desk staff, paperwork, and the massage itself .. if I could more stars I would.

Wonderful staff , great hair products , scheduling easy ... massage , mani pedi ... great place to…read morebe pampered !

Thanks to a gift card I had a facial with Karlee. She told me about my skin and helped me make the…read moredecision on what treatments to receive. I had the microdermabrasion. An instrument with crystals helps to remove blemishes and fine lines. It removes the old cells of the skin to give a fresh look. Karlee used a cleanser, toner and moisturizers, so many I don't remember. My face felt great, and I needed it done. Aveda products she used are for sale. Then I returned for a brow tint. Karlee chose my hair color. She plucked, waxed, shaped and colored my brows using an Aveda pencil that contains wax. Therefore it is waterproof, and last four to six weeks. I really liked the results. I purchased the pencil for $24. Prices for all salon and spa services are online. Receiving a gift card was wonderful.

I had the most relaxing and best massage experience I have ever had! I love the atmosphere! Erica…read moredid an awesome job! Excellent! Highly recommended! I am looking forward to the next appointment.

Erica is great at what she does! The massage was excellent and you even get to pick your own oils…read morein a very special way, you'll have to see her to find out. You have the space all to yourself during your treatment, love the way she decorates and how cozy her space is. Definitely coming back! Thanks Erica :)

I've been getting my highlights done by Brittany and she's absolutely wonderful! She has such a…read moretalent for creating natural-looking highlights that I always love - the kind of perfectly blended color that looks natural and effortless. Beyond her technical skill, she's also incredibly kind and makes every appointment feel like a luxury experience. If you're looking for a salon that delivers consistently beautiful results with top-tier service, Oscar Giovanni exceeds expectations every time. (And yes, I actually live in Philly :)

Wonderful staff and BEST HAIRCUT . David is awesome. He is a well seasoned, professional…read morestylist. My hair is tough to cut and he NAILED it. This is happily my new salon. Thank you David!

My mom and I have gone to Traci for 5 years now. She is very knowledgeable and gives excellent…read morerecommendations for your skin type, age, and lifestyle. The products she recommends are the same that she uses, and they are very mid-priced, unlike some of the insane prices you see out there. That, and then the actual facial is the best I've ever had, very thorough and yet relaxing. I am so thankful that she is here!

Traci at La Pura Bella is THEE BEST! The facials here are what dreams are made of and she has…read morehelped transform my skin. She takes the time to explain everything she's doing and why... her knowledge is endless. I also love the product line that is used - it's not overpriced as is the case at many spas. Traci is honest with what you do and don't need and won't oversell or push product on you. I've been a client for a few years now and I just won't trust anyone else! FIVE STARS

I had been going to John Roberts salon in Chagrin Falls for 17 years for pedicures. I had been…read moregoing to Codie. Codie reduced her hours to one day a week, on Tuesdays, a couple years ago. Because of such limited appointment time, I was not able to get in with her this summer of 2024. In November 2024 I scheduled nine appointments to carry me through spring, summer and fall of 2025. I worked with Danita to schedule me. In the spring, for some reason, every one of my appointments had been canceled and replaced by other customers in my timeslots. I am told that nobody knows what happened. I talked with one of the co-owners several times. In the end, nothing was done. I felt they should have given me my appointments back with the person I made the appointments for. They offered me other dates, times and service providers. The co-owner, in a very friendly manner, told me I was always welcome there. I will not be going back.

I went here to get my hair cut. I am always nervous to get my hair done becuase I have extremely…read morethick and long hair. My current stylist I have been going to is about an hour and half drive, so I was trying to find someone new and after this experience, I am making that 1.5 hour drive. Don't get me wrong, if you have normal hair, this place I am sure would be a great option for you, my personal experience there left me bummed. I told the stylist my hair needed to be thinned out and she didn't do it. She said it would be fine. She did a small trim and it made my hair lay heavy on my head. I tried helping the stylist understand what my hair needed but she didn't understand it. It is a clean location, small, but clean. I will not be returning though because I feel like they know the basics and cannot make adjustments when someone comes in with different hair then what they are used to.

Knowledgable, friendly, relaxing. I have been going to this salon for a few months and always end…read moreup happy with the results . The staff here is friendly and professional. If you want to small talk, go ahead, but if you prefer to sit quietly the staff will not bother you. The stylist always offers suggestions on hair styles that will work with my hair and products to maintain the style between cuts. But they are not-pushy or aggressive about purchasing product or getting additional services. This is what drove me from my last stylist so I am pretty happy with their low key environment. Every hair cut comes with the option of a free scalp massage, arm & hand massage, and mini facial. They also offer complimentary touch ups to make up.

I have been going to this Salon for years and for a professional working woman, the staff…read moreaccommodate all of my odd schedules, phone calls mid-haircut, and know just how to relax me when I come in stressed out! Thank you for years of fabulous customer service, customer appreciation, and styling that is always contemporary!