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John Robert's Spa

4.4 (11 reviews)
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Services - John Robert's Spa

Haircut

Nail fill-in

Toe nail fill-in

14 More Services

Hand nail fill-in

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

John Robert's Spa Photos

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Recommended Reviews - John Robert's Spa

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9 months ago

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7 years ago

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Mia P.

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9 years ago

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7 years ago

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5 years ago

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7 years ago

The haircut i got was exactly how i wanted it. The worker charlie was nice and gentle.

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7 years ago

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7 years ago

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11 years ago

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13 years ago

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12 years ago

Awesome very time. Codie is the greatest! Chassidy gives great color. And everyone is so accommodating!

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Ask the Community - John Robert's Spa

Review Highlights - John Robert's Spa

I have been going to John Roberts for over 25 years and have tried all of their salons, but the one in Chagrin Falls is my favorite.

Mentioned in 4 reviews

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Changes Salon

Changes Salon

(21 reviews)

$$

I booked a cut and blowout as a first time client (new to area and live 2 minutes away; looking for…read morea great stylist) and was quoted 85.00 which is not a problem. We pay for quality! I wanted a fresh new look from a great salon and don't expect " budget cut" services or pricing. I arrived, checked in and ended up waiting 30 minutes for my stylist because mine was running late. Ok, no problem because I watched some great hair being done so I was so excited! I was also in clear view of a gal doing a pedicure and I thought I'd try that service out next time. Good to know it's all under one roof. After waiting with anticipation of the stylist finishing up with their haircuts and blowouts, the gal that fished the pedicure came up to me saying she is ready for me. I was confused.... My heart sank. The excitement was gone and I just couldn't go through with it. I couldn't trust that I would get the same beautiful results as an experienced & skilled stylist for my big hair change. I asked her if she just got done doing that pedicure and was a newer stylist and she said yes, I just got done with the pedicure and have been cutting for about one year. I apologized and said I wasn't comfortable with her cutting my hair. I never had a pedicure nail person cut my hair before. The gal at the desk said all their stylist do pedicures and didn't offer any alternatives. She didn't care that I waited 30 minutes post my scheduled appointment and didn't care that I was not comfortable and didn't try to find me someone more experienced. She didn't even sell me on this stylist either!! Didn't build her up at all. Retaining my business was not a consideration at all. She was all too ok with me walking out the door. Since when does skilled experienced stylist do pedicures on Saturday ? I could have went to "budget cuts" and pay 15.00 rather than 85 plus a tip. That price point comes with expectations of getting a trained stylist passionate about her or his craft.

Fran is absolutely amazing! She took so much care with my hair and really listened to what I…read morewanted, while also giving me her professional input to make sure it turned out even better than I imagined. Not only does she have incredible skill, but she also creates such a welcoming and relaxing environment in her salon. Everything was spotless, comfortable, and you can tell she takes pride in making her clients feel special.

Lena Fashion Nails - Basic Pedicure and nails

Lena Fashion Nails

(21 reviews)

$$

I was referred here for service. I wasn't greeted at all. The lady asked me what I was getting…read moredone. I told her a pedicure and a gel fill. She told me to sign in. She wasn't very friendly but that's fine. I have a gel x product on my nails. I didn't know that this Salon didn't fill in this product. The tech applied foil over cotton with acetone to remove the product on my nails. Afterwards he asked me if I had on my nails and I said gel. It was gel x. I didn't know they didn't do service for this product. So after he already removed my product from my nails. He said we don't do gel x. And so I asked him what would I be charged for he said a polish. I came in for a fill and pedicure. I would have like to been told that he could not fill my nails in advance. They are trained professionals. My nails are very thin and one cracked with 2 breaking off. I didn't mine paying to get a new set of the product that they did service. I wasn't given an option before he removed the product from my nails. The rhinestones fell off my nails on my hand and toes before the week was out! I looked at my receipt and it says I was charged for a manicure and pedicure. But he did a removal and pedicure, and polished my nails. I called and spoke with the manager Lena she talks very loudly and aggressively! Which is how she sounded the day I went in. She said they don't do gel x product. And she turn customers away if they have gel x product. She tried to say I came in for a polish only on my nails. But that's not true. She offered for me to come back to the same nail tech for a repair. I didn't want the same tech againMy pedicure looked good when my feet was wet. Once it dried I can see a lot of cuticle was left around my toes. I wasn't happy with the service I received. For the money I paid. I don't mind paying or tipping but I expect good service!

Love the service I get at Fashion Nails. The staff are really good at what they do and friendly. If…read moreI want to talk, they'll talk, but if I want to relax they let me relax too! Great quality, very pleased!

John Robert's Spa - hair - Updated May 2026

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