Not sure how the review score is so low for this salon. I've had my hair done here for years with…read moremany different stylists and have always been very pleased. Jackie does my hair currently and her color technique is perfect. My hair is always healthy after being processed.

Gina is the best!! I've been going to her for years! Highly recommended! I'm 72 with long,…read morenatural hair color. My hair is finely textured.

I went here a few weeks ago and had Mallory do my hair. I was happy when I left with the cut and…read morecolor. I'm still incredibly happy with my cut however I'm incredibly unhappy about my coloring. 4 days after leaving I washed my hair and my hair turned VERY yellow/gold--exactly what I said I didn't want. I messaged her on a Monday--she responded the next day and apologized and told me "sometimes with the lightning it ends up being a bit yellow" (that's never happened to me). Requested I give it a few more washes and another week and she would then tone it. (Toning would darken--not lighten). She said she looked over my photos and said when I left the salon she thought she did what I wanted--she did however it washed out. I messaged her to let her know that I went some place else. Where I was informed that she did not leave it on my hair long enough and it was not blended well at all. I had paid $360 (with tip, to Mallory). She not only didn't offer to refund ANY of my money, she also didn't even apologize that I had went someplace else. I would never go back to her based on the lack of response and refund. Terrible.

Got in with Brett for a haircut a few weeks ago, and she was fantastic! I felt immediately…read morecomfortable, and she was both fun and chatty! She did a lovely job on my hair, gave me tips on products both within and outside the shop, and it was a great experience as a whole! I'll definitely be going back!

I have been a client here for a good ten years now. I was impressed at the level of interaction…read moreyear after year without taking my coming here for granted. Two hairdressers up and left and now I'm on my third stylist that she just doesn't click with me making it extremely difficult to sit in a chair for two hours. Now lately, time after time when I ask for an appointment after 4 pm...I get 2pm...or break up my appointment in two separate visits or two separate stylists. I prayed I wouldn't become a nobody but I did. Oh well! On to.the next salon and pray.

UPDATE 10/12025: Okay, now I've had the gel manicure experience, too! Definitely ask for Madi! She…read moreis such an artist and so, so, SO nice! The arm and hand massage was relaxing, and my nails and cuticles have never looked better! Thank you, Madison! I've scheduled a regular manicure every month now! UPDATE 8/16/2025: As usual, everyone at the salon was friendly, warm, and attentive. Therese, especially, was WONDERFUL! She listened thoughtfully as I explained my thoughts, hair goals, and anxieties, and she worked WITHIN those parameters to create a perfect representation of everything I had hoped for! She also explained everything she was doing AS she did it, so that I could recreate the look at home later. She is AMAZING. She made me feel so taken care of that I even intend to return in a few weeks for a color consult (it will be my first time EVER coloring my hair)! 9/2023--Ashley was SOOOO good! I had no idea what I wanted to do with my AWFUL mop of limp, lifeless hair. She took the time to talk with me and get to know me, my hair, and my concerns. She gave a few suggestions, taking the time to explain everything she would be doing. As she was working, she also described what she was doing and why. Her suggestions were great, and she was VERY patient with all my stupid questions. And the haircut? It was exactly what I needed, and it suited my hair type, my age, AND my face shape perfectly! I'm so happy with it! She's amazing! UPDATE 9/2024: She has done it again!! Ashley is ALWAYS so wonderful. She pays attention to my "hair goals" AND my concerns, and she is very creative and artistic (and friendly). This time, in particular, she gave me a great consult, and when we decided on a cut together, it turned out EVEN BETTER than I could have imagined. I think this is the best cut and style I have EVER received. I've never been so pleased with my hair before! She is an artist!! UPDATE: Yup! She's batting 1000 with ANOTHER great cut! Ashley is ALWAYS amazing! Not only does she take the time to find out weekday you want she always offers PROFESSIONAL consultations, and she is so effervescent and friendly that it really elevates the experience. To be clear, ALL of the stylists are wonderful, but I always appreciate the personal attention and expertise that she offers. Thank you, Ashley!

Always first class, reasonably priced services from Cheryl for pedicures and Mel for my hair care…read more Convenient parking, clean and attractive business.

Thea is my stylist here and I really like her. When I moved to the west side I spent a couple of…read moreyears bouncing around looking for a new salon and I think I have finally found the best one for me! Thea is friendly and around the same age as me so she is relatable and knows about current hair styles. I really appreciate how she listens to me and respects my peculiarities about my hair like the uneven way I part it and how I never want my hair straightened so she does a nice blowout/curl at the end. I plan to keep on going to her for my hair needs!

I am a travel nurse and finding new places to get my hair done is one of the most daunting things…read moreever! I chose this salon based on photos from Instagram and that Lexi does an amazing job with blondes! I cannot recommend her or this salon enough. All of the girls are super friendly and Lexi is simply the best! She's so sweet and honestly I may just fly in for her to do my hair from now on. She's so fast too! Don't think twice when making an appointment here, just do it! You won't regret it! Thanks for making me feel right at home and making me pretty Lexi haha!

I couldn't be more thrilled after having found West Park Beauty Salon and Kathleen!! I stopped in…read moreon Saturday after having a coworker recommend this spot. I was overwhelmed by the talent and friendliness of the staff. Kathleen gave me a full balayage. The whole process took a few hours (I have a lot of hair), but Kathleen gave me her full attention the whole time and walked me through each step. She did the full balayage, a wash and toner, and then a cut and style. So much attention to detail. Near or far, I highly recommend Kathleen! I've never received so many compliments on my hair before.

I went to Dino palmieri in westlake to get my hair dyed blonde. They were horrible! My hair was two…read moretone brown and they said it'll take 5 times to dye my hair blonde. Bull. Thank god I found this place! Rachel fixed my hair and now im finally blonde. If you want dye then come here.

Such a beautiful and relaxing salon! I definitely would return and recommend to my friends! Thank…read moreyou!

I came to LUX desperate to have something done with my long grey hair. I am a 70 yr old who has…read morebeen taking biotin and my new hair growth was making it seem as though my hair was extremely unhealthy. - frizz! Savannah assured me that my hair was very healthy and I just needed the right cut and product and it would look great! Thank God for Savannah because I came out of there looking and feeling like a million bucks! she did a great job!! I have an upcoming appointment with Savannah before I go on vacation at the beginning of October. I couldn't be more pleased with my experience!!

I have been visiting Lux for my hair for over 2 years. I was referred here by friends after my…read moreformer hair guy switched careers. Honestly I originally decided to try it out because it is an Aveda Salon which was a must for me and it's location. Lux has been amazing. The owners are fantastic and every employee is friendly and professional. I would recommend Lux for your hair and nails!

I recently moved to the area and am a first time client. The staff is very friendly and…read moreknowledgeable. I gave Linda my color formula from my previous stylist and she matched it perfectly. She also did a great job on my trim, following my previous stylist's lines. Thank you!

They added on extras without asking, my highlight is so uneven that I'm embarrassed…read more At least whoever cut my hair knew what they were doing.