This company is a a scam. I rented a storage unit online for 50% off for the first two…read more months. After one month I paid for the second month. They locked me out of the gate to get access to my storage unit. I was told that I still owed money for the second month. They wanted me to pay full price. Beware of this corporation. They get you into a storage unit and then go back on their initial terms of the rental.

I would refer Shield Stoarage to all my friends and family. I love that I never have any issues…read moregetting access without any issues. I was at a storage unit on High Resort and 528 and they were horrible always had issues with their gate malfunctioning.

***** New ownership…read moresadly - Not a fan at all. Being required to sign a new contract for Rv storage "in person" after just signing (2 months ago) when we pre-paid a one year in advance lease w/previous owners. Wasted 1.5 hours Saturday meeting their unnecessary demands. Can't sign by US postal mail, won't allow email signature, docu-sign or any other convenient means. Because apparently everyone can't be trusted unless they are standing in office and signing. What a disappointment. What a waste of time. They don't care.

Each member of our family have had units for years now and some still renting currently. The staff…read more(Susan and Emma) have always been available, professional and considerate to accommodate our needs. It is a secure, easily accessible, well maintained property.

Ken Carpenter is a great guy. I have been storing stuff with him for years…read more Very fair pricing and a secure storage. Thanks, Ken

From the owner: At Carpenters 528 Self Storage in Bernalillo, NM, we are here to help you with all the extra…read morestorage space you need. We make it our business to make sure you are satisfied. We offer a wide variety of storage unit sizes to fit all your storage needs, as well as a full line of U-Haul moving supplies. Carpenters 528 Self Storage is a family-owned business serving the Bernalillo and Rio Rancho area for over 25 years. We also offer a 5% military discount. Call Carpenters 528 Self-Storage to reserve a storage unit today.

I have no major complaints about this place, which when it comes to storage units is about what I…read morehope for. The unit I rented has remained dry and pest free over the last year, and the place seems pretty secure. My autopay card expired, and they charged me a late fee they wouldn't budge on, which seemed petty, but on other occasions the office staff has been helpful.

This is a sneaky sham of a business. While trying to move our furniture out of Storage the office…read morewas not open for us to close our account so we called the number provided on the door and on the Internet multiple times and left multiple messages to no avail. This went on for months until the company sent a letter that said our account was overdrawn and denied that we had ever attempted to contact them and all but called us liars for saying that we did. We were charged an extra two months of rent for a space that we were no longer using and when we were was covered in mouse droppings which they also denied despite the fact that there was obviously fecal matter on the floor of the storage space. The manager refused to look at camera footage that showed us moving out, attempting to get into a locked office multiple times, and subsequently calling the number provided on the door whilst on camera. The manager said we should have called a different number which makes sense in opposite world. She was rude, the company is set up to make it near impossible to close your account, and even made it difficult to get a receipt showing that our transactions were officially concluded. Do not use this company. I would gladly let you keep your stuff at my place then have to deal with them

Absolutely the BEST U-Haul experience ever! The staff is friendly, helpful and knowledgeable. The…read moreManager, Carlos, is trustworthy and professional, which is what you need when you decide to make a major move on your own. We moved from California to New Mexico and the California team set us up improperly, but we lucked out and made the trip without a serious accident. Carlos should be a National U-Haul VP to train other dealerships. U-Haul Bernalillo is trustworthy and professional, can't get any better than that! ​ We also rented storage space at U-Haul Bernalillo.

I am renting 2 spaces at this location, and everyone that helped me was very helpful. I would…read moredefinitely recommend.

I've rented climate controlled units at this facility twice. The manager, Julie, is so hospitable…read moreand efficient. The storage spaces are immaculate, easy to access, and reasonable in cost. I do recommend this location for anyone who needs a short or longterm storage rental.

Wasn't at Storage Plus very long, but was glad I found them. Michael was extremely helpful and…read morecourteous. Even helped me unload my motorcycle. I have never had service like this at any other storage facility.

Storage Plus in my opinion deserves an A-Plus! My business has been using Storage Plus for many…read moreyears. The facility is kept very clean and secure with gates entered by your specific passcode. Management goes out of their way to make sure my needs are met. I get deliveries from trucking companies which require assistance. They notify me when a delivery has arrived or is arriving. Great place and people to be associated with. I have used other facilities in the past but the buck stops here.