I love the people at Taylor Ranch. They are helpful, polite, and very sincere. We have had a unit…read morewith them for over 12 years. Very clean and secure. Convenient location.

Had to change my review....Bonnie at office has done it again. I needed a cart, they are usually…read moreat all the entrances, ALL the time. I called to the front to ask for one and she stated they never have them at the doors only at the front. This is completely false. Had issues with her b4. I thought this place was so good especially with the person named Debra. But this Bonnie SMH

We paid for storage while we were moving with the anticipation that the contents of the unit would…read morebe out of the weather. We understand that these are not climate controlled, so temperatures will fluctuate, but the contents would otherwise be dry and secure. For what we paid for almost a year, we did not expect our belongings to get rained on and soaked. The people there seemed nice (at least I thought so), but they did not seem to care when we informed them that items were destroyed by water damage. We lost irreplaceable pictures, some framed professional certificates, several very nice (and expensive) chess boards, and a couple dozen books, including a first edition signed by the author. They offered no refund or compensation and did not even say they were sorry, so I have know idea whether they intend to remedy the situation for the next tenant. There was also evidence of mice, as there was mouse crap everywhere. The mice did not get into our stuff because there was nothing edible for them, but it was gross unloading the unit. It is really unfortunate that with such a nice location, we could not rely on them to protect our assets in a reasonable way. Very disappointed, to say the least. UPDATE: The owners contacted my wife and were apologetic and offered to help mitigate the situation. Since they can see where the leak was (cardboard boxes stuck to the floor), they can fix it. Worth it to give them another try.

I used the Sedillo self storage for about 7 months after selling my home in Tijeras and relocating…read moreto CA. Rates are very fair, units clean and secure. Eve, the manager was great and answered any questions I had during the storage time I was there. I would recommend the facility to anyone. Nice, secure clean and the staff was excellent. I will miss seeing Eve, now that all my belongings are at my new place.

Chris and Debbie gave the type of customer service that we all love, great service! They go above…read moreand beyond and are awesome people! I highly recommend Jens indoor Self Storage!! You won't be disappointed!!

Jen's has been great! Clean facility, good price and always accessible. Deb, the office manager,…read morewas always kind and approachable. I highly recommend this storage facility.

Reasonabley prices, safe storage facility, easy access if you live on the Westside of town…read more Staff is helpful.

Ridiculously poor customer service! Went in to find out about an additional charge that was placed…read moreon my account. I was told by the female employee that an additional insurance was placed on my unit. They claimed that I had no insurance. I provided valid insurance and proved there was no lapse in coverage ever. I was told nothing could be done. I asked to speak to the manager and she told me she was the manager. I am confused since I spoke to a guy weeks prior who told me he was the manager. Even though overcharging customers is illegal I wanted to pay it on the spot so they cant charge any more fees. I was told no. I asked for the contact of corporate and was told there is none. I asked for a number or email and again was told no. She said she only had a cellphone number and would not give it to me. 2 days later I was called by Edward Lacrosse who stated he was corporate but have verified this is false. He was as argumentative and rude as the "manager" and refused service. If you have a unit there check your statements for possible theft. If u dont seek storage literally anywhere else.

Well maintained flat lot with enough space to get around, even with the longer rigs since the spots…read moreare angled. Great management/ownership. Good amenities - even a 13' area to wash your rig. Good location - easy to get in and out. Sufficient security with cameras, gates, and even someone who lives there on site. Easy access 24/7 with card.

Excellent customer service and facilities. I called several places to store my travel trailer and…read morewhile all were friendly, Carly at Edith RV storage really went the extra mile. FACILITIES: Their facility is new, easy to enter/exit, 1 mile from 25, has two dump stations, water, 24 hour access, 24/7 onsite security, PRIVATE (no one walking by on the sidewalk watching you load or unload), bright lights, video surveillance connected to my phone, a wash bay and a service bay where you can pull your rig to do small repair jobs if needed. 5* CUSTOMER SERVICE: Ask about their move-in specials - I got almost an entire month for free and no admin fees. As I was moving across state, I communicated in advance that I couldn't be there until after their official closing time and that I was starting work the next morning. Carly went out of her way to be there when I arrived (around 9 PM), helped guide my rig in and had my access key and paperwork ready to sign so that I could unload and be on my way. Her patience, thoughtfulness and customer-oriented approach really made for a soft landing which was a highlight after a long day of moving!

We really like this place!! The units are always very clean and cool. We stored our stuff here…read morefor almost 2 years and it was all perfect when we went to get it. There wasn't any of the dust that you usually get with storage units. The staff is really great also! They are always super helpful and go out of their way to make things work for us. Their prices are also really reasonable for indoor/climate controlled storage. Thanks guys!! :)

I have been renting a mid-sized space here for several years now, and the manager, Scott, is almost…read morelike family to me now. The units are clean, easily accessible and hold a lot more than they look like they would. The rates are incredibly low compared to many other similar units, and the place is family run, so everything is very much like the old days, where any issues are resolved quickly and with personalized care and attention. Family-run businesses are getting to be fewer and farther between in this day and age, and I try to support them whenever I can. This is a true gem in the North Valley that I can't recommend highly enough, especially if you are on a budget, and if I could give ten stars I would!

We moved our RV trailer to this storage facility because of the convenience to the Vista del Norte…read moresubdivision. They have worked with us on anything that we brought to their attention. Great place to park the extra toys!

Great prices and terrific customer service. What else can I say! Make sure you check this place…read moreout before keeping your RV at another.