We ordered last evening a burger fries and shake for our grandson. We received a notice our order…read morewas cancelled due to a driver issue. We reordered. We received the order over an hour after our original order. We then received a duplicate order minutes later. We have been charged 3 times for this one over priced burger totaling $99.09. We spoke to Customer Service. On the phone for a long time. This morning we received an email denying our request for a refund. This is so completely unacceptable and this company deserves this very very bad review. They gave us zero consideration to fix THEIR mistake. A $100 dollar burger???

Dang! $23 for a burger fries drink!?! Fries are a la carte at $5/$6/$7. Silly. Since the bag is…read morefilled with fries anyway. But honestly. It's gotta frustrate anyone that pays for a regular or large fries when the bag is filled with fries anyway. And $3.95 for a fountain drink? Bang! I'm dead. It's real beef. Real ingredients. But it's also REALLY expensive for a fast casual. And then flip the screen and ask for a tip before I get the burger? Making it a most $30!!! Come on 5 guys. The free peanuts are a nice touch, but dang oh dang, you guys are expensive! We'll likely be back because of ingredients... and locations... but we're limited on how often. For sure.

This was a carry out experience…read more I chose the Mediterranean. The sandwich had grilled chicken, feta, zesty hummus, artichoke hearts, roasted red peppers and cucumbers. I got the combo so my chips were salt & vinegar and for a beverage an unsweetened iced tea. I liked the sandwich overall. I think just the small size next time as I ended up with half left from the medium to have for another meal. The tea was tasty and you can't go wrong with salt & vinegar chips.

Great sandwiches and healthy selection. Vegetarian options are available and bathrooms and staff…read morewas great

Stopped in at Culver's in Fort Collins, Colorado for an afternoon meal. The place was very friendly…read moreand the service was super good. Everything was clean -- no issues with the establishment or the staff, everybody was on point. Food came out hot and fresh, so on that end it was a plus. I'd never eaten at a Culver's before, which was part of the reason to give them a try -- go in and see what it's all about. Onion rings -- solid for fast food onion rings, some of the better ones I've had at a fast-food type chain. Not the greatest onion rings in the history of the world, but good enough. Cheese curds -- really, really good. Chewy but not rubbery, good flavor, just a solid side all around. Double meat burger -- the bun was soft, everything was fresh and flavorful. I cannot complain about that burger at all. If there was one around here, I'd probably put it in my top ten fast food burgers for sure. Spicy chicken sandwich -- had real chicken in the patty. You could tell it wasn't a reconstituted nugget -- it was real chicken, thin sliced, with a good spice to it. I paired it with some of their special sauce, which really set everything off. Bun was good, vegetables were fresh. I have nothing bad to say about this Culver's location. Would recommend, and would return.

My daughter and I stopped in for a quick bite before driving home. This was a good choice. The…read morestaff is welcoming and the wait to order was short. She got a #1 with french fries and I had a 2-piece chicken tender basket. We both got soft drinks. The food was out quickly. We dined in. The fries were hot and crispy. My chicken tenders were tasty. I got ranch as a dipping sauce. My daughter enjoyed her burger.

A great example of "do one thing, and do it well". The chicken tenders are the star of the show,…read moreas good as I've had anywhere. The sauce for them is just OK. Love the bread! The fries are good, just wish they had ranch to dip them in. -1 for restroom doors that require a code - an unwelcome addition since my last visit. Having to ask for a code feels a lot like having to ask teacher if you can go use the restroom.

Good food, good service, and great overall experience has reasonable prices and good quality…read morechicken.

Wow, just got a little blown away. Wife had noticed an item missing from our order. Had asked once…read moreas a reminder but admittedly they were a little busy. My wife then grabbed the manager and mentioned the missing item. Not only did she personally go and grab the item from the kitchen, she then proceeded to refund the item and was sincerely apologetic. Been coming to this place for years. Please please keep Stephanie. So genuine. Thank you.

This place sucks. No way around it. The staff is lazy and the bartender has a bad attitude for no…read morereason. I have worked in the restaurant business for many years and this place is just pointless. Chips, salsa, and margarita all tasted like something from a bag. Never tried fuzzys before. Won't be coming back.

I've been three times now and all has been quick service with tasty food…read more The breakfast burritos are bigger than I need for $10-$11. I wish they had a slightly smaller option for less money.

5 stars all day I'm Hispanic and from Cali, so I'm picky…read moreabout my Mexican food. Stopped by for a chorizo burrito add beans...it was perfect! My husband and I shared one and it was the right amount of food. The red salsa was the perfect amount of heat and the green salsa was an unexpected hit! Like a pablano salsa. Prices are fair. Customer service was good. Good amount of seating inside and clean. We will be back for sure

First day in Fort Collins and had seen good things about Austin's while trying to pick a place for…read morean early dinner. Easy street parking, surrounded by fun shops in Old Town, it offers both indoor and outdoor seating. We arrived early and had no trouble walking in, but make a reservation if you plan to be there after 6:00pm, even on a weeknight. Ambience is quite pleasing, it was not loud and Kelly came over soon after being seated to see about drinks and apps. If you want a thoughtful, friendly server Kelly is the one! We ordered the cornbread skillet first. Mmmmm mmm. Warm in a skillet and served with whipped honey butter, could it get any better? Well....maybe. Because the beef tips were so incredible. Melt in your mouth! One of our party likes cuts of meat on the pink side, the other prefers more well done cuts. Off Kelly went with our plates, returning having divided them into two and having the beef done perfectly for both of us. Get some extra BBQ sauce/gravy with it. Perfection. Mashed potatoes were also quite good. We were stuffed. I would go back in a heartbeat. Yum. Kudos to the chef, to Kelly and to the manager, who stopped by twice.....once to serve and once to check in.

Had three good experiences at Austin's during a recent business trip. The restaurant has plenty of…read moreseating, a really nice patio, and attentive staff. On my first visit, I ordered the tri-tip. While it was good overall, it could use a few tweaks--the meat seemed a bit under-seasoned, and the presentation wasn't particularly appealing. That said, it was perfectly acceptable and hit the spot. My next two visits were at the bar, where both bartenders were friendly, attentive, and clearly knew their craft. Based on those experiences, I'd definitely return if I were in the area and would recommend others give it a try as well.

Friendly service but they were very slow today. They apologized for the slowness when they…read moredelivered the food to our table. The SENSI KUSH was tasty but it felt extremely thin for a $11.39 sandwich. It felt more like a $6-7 sandwich than almost $12. I hardly ever finish meals when I eat out and this one I easily finished. Huge disappointment for the price point. Tasty? Yes Fast service? No Friendly? Yes Worth the money? No I'd have to see way more filling in a sandwich from someone else to warrant returning to pay that much for an 8" sammy. I felt like build up to this first visit was a big let down

A little pricey but white widow is the bomb! Such a great sandwich. I added jalapeños and other…read morepeppers to mine, so good

Went to Smashburger Fort Collins, decided not to stay and eat. It was pretty smoky inside. Anybody…read morehave any idea what was going on in there?

The workers are amazing and so kind. The food gives that comfort vibe and tastes amazing. The cost…read moreis relatively cheap and affordable. Overall an amazing place.

Delicious food good hotdogs but they cook their patties too thin but overall it is a good place to…read moreeat

My son and I were on our way to an event and stopped to pick up lunch. Rather than the drive…read morethrough, we parked and went in to order our to-go food. It was after lunch rush so there was not a line and plenty of parking. We were welcomed in and our order taken. The interior is fun with all the black and white photos. We both got the Freddy's Original Double. This burger has two patties, cheese, mustard, onion & pickles on a toasted bun. I love that their pickles are long slabs rather than little pickle chips. We both got fries as our side along with our soft drinks. My son went for it and got a small pumpkin pie concrete. This is a seasonal flavor. He really enjoyed the taste and loved that there were small chunks of pie crust in the mix. He ate that while I drove us to our destination. We had our burgers picnic style outside and they were delicious. I enjoy the thin fries. We had three of the dipping sauces, regular, smoky and jalapeno. All tasty with the fries. I even put some of the regular on my burger.