Thank you Dominic for the wonderful check in ordering today in the drive thru today! This was around 6pm. Your excellence in customer service makes me and my daughter want to come back here vs. chic fila! You were super polite and patient when she was ordering helping to ensure she felt safe as a 4yr. The order came out correct. You took the time to put the customer first ~ which I highly appreciate. Thank you. read more

Always better and faster to dine-in. And how can you animal meal In the whip!?! Clean store, top notch service while skipping the ever long drive thru! read more

Another solid In N Out Burger. Very busy location but a very professional and friendly staff. I always go with the double cheeseburger and be sure to add Chili's !!! And lastly, every visit includes a delicious milkshake! read more

As someone who goes to multiple In-N-Out throughout the Bay Area. This one is turning into a S.ht show. Two consecutive drive-through's to end up with two screwed up orders. Now I know I have to check my order before I pull off as though I'm at Taco Bell. I actually had to call corporate this time. Figured it was good they know. read more

Today me and my boyfriend went to In-N-Out. We had an above beyond amazing experience from young Philip. I had a lot of questions about the menu, but he walked me through the menu. He knew every detail like the back of his hand and extremely patient. He was extremely kind. Good job from Philip ! You made this a good experience for us read more

In-N-Out Burger - Fast Food Near Me - Pittsburg, California

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This pains me to give this review. I am a construction assistant superintendent who doesn't get much time for his lunches and barely gets hot food. I have loved In-N-Out, my whole life and today I have to give a bad review, not only to the restaurant but to the manager. Today when I arrived, I was greeted by very friendly staff and a clean location, but in the background, the manager kept praising how quickly they were putting out food. I understand that time is of the essence, but pushing too fast, sometimes creates more problems and rework. When my coworker and I went to get ketchup, one of the ketchup dispensers was dispersing a water down monstrosity that was extremely awful. I had to go get management and share with them because I like to support locations and companies that I love. After waiting a reasonable amount of time, my burger was ready and so is my coworkers, but when the manager walked up, he took my fries from my meal that was about to be handed to me and gave them to somebody in the drive-through. He then let my burger sit there and get cold while I waited an additional five minutes for my fries. When they did give me fries, they were extremely undercooked, limp, and absolutely the worst I've ever had In-N-Out in my whole life. Up until now, I have always known quality with In-N-Out but whoever this manager that is overseen operations in Antioch at 11 AM does not have the ability to manage quality and quickness. This was hands-down, the worst meal that I've ever had at any In-N-Out, in fact, I've never had a bad meal in over 30 years, in my youth I would drive to LA just to get in and out and today I can honestly say that I will never eat at this location again. Lint fries, a cold 3 x 3 burger and water down ketchup. Ask someone who builds $11 million luxury, hotels and homes. I can tell you that neglecting quality from the start always leads to rework. If I wasn't pressed for time, I would've had them remake the whole meal and it would've been much better but unfortunately, because at least 50 to 75 workers depend on my skill to continue the job scope I had to just take the worst food I've ever had an In-N-Out. The last thing I'll say about this is after he realized he made a mistake. He tried to create small talk to smooth over the lack of quality judgment rather than just say hey let me remake your food. It's gonna be a few extra minutes, but you're gonna get the best quality I can give you. He intentionally chose to just give me horrible food and try to laugh it off and then praise the drive-through for being faster, but neglected to provide quality to the people who come in and sit down. read more

Solid burger, asked for 3 extra sauce packets a peppers, when I got order there was only one.

Food was perfect - server was polite, friendly, efficient - young - who says this generation can't work? Ambiance was clean, nice and a bit busy for 2 PM - late lunch - as usual the food. Service and ambiance was perfect - I expect nothing less from In-N-Out and they almost always deliver read more

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Dont come if you want food poisoning, a staff was seen touching all over the kitchen (fridge doors, pots etc.) all with the same gloves THEN proceeds to touch all on the fries YOU GUYS EAT!!!! Not only that ...it gets worse... miss lady threw a piece of paper away and touched the top of the trash pile ... and then proceeded to touch the fries again ,bagging them up. When I tell you I wanted to throw my food in her face ! The manager did NOT notify her to change her gloves, he bagged up the fries instead and I look over and she is putting cheese on top of the fries.... Go at your own risk! But I AM DISGUSTED ASF! read more

Santiago G So cool for the Britney references Also very welcoming & nice! Super attentive & great service! read more

Need a quick bite to eat? Just look in the sky for the crossed palm trees and you're rescued. In N Out Burger is the best place to go when you're looking to eat good on the go, fast service and even better tasting food. The Double double with cheese is my all time favorite meal here, don't forget to try to animal fries either; you won't be disappointed. read more

In-N-Out Burger - In N Out Burger in Concord Ca - Fast Food Near Me - Pittsburg, California

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The food was of excellent quality. Very photogenic. The staff was outstanding. The entire place was spotless. Everything was neatly arranged. Despite the lunch rush, everything went smoothly, quickly, and efficiently during our visit. It was definitely worth coming here. read more

In-N-Out Burger - Fast Food Near Me - Pittsburg, California

Always great experience here!! Shout out to Josiah he always has a great attitude! This place is always busy too I know it's pretty hard to keep cool in a busy location like this. read more

this was my in n out growing up, so it was so nice to be back and try it out. since i pulled up around 2PM, there wasnt much of a line, compared to late night hours. i ordered their flying dutchman and special fries this time. my friends w me all got #1s both items were spectacular and delivered, like always. im also that guy that gets their hot chocolate, but it is always with their marshmallows read more

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I always get a hard bread and I have to be carefful to eat the hamburger because I eat the piece of brown paper that look like a bun same color I go there around 8:30-9pm cause it's a lesser cars but there's always a lot of cars that's the only thing I dislike is eating hard bread n eating that brown paper read more

In and out always hella bomb, this location never misses. The dude repeating out order seems very very proper like an ex military worker or JROTC worker. I believe his name is Sonny, thank you Sonny for your service read more

Okay, so I don't typically eat burgers, but I was craving one (my body probably needed some iron) and I hadn't been to an In-N-Out in at least 25 years. The staff was attentive, the burger and fries were yummy, the service was fast, what more can I say! read more

In-N-Out Burger - It's busy. - Fast Food Near Me - Pittsburg, California

Long lines always but they are quick and my order is right 90 percent of the time. When the line is long driving up to the drive Thur people willl cut you off coming from the other direction. read more

I got extreme food poisoning for eating a number 2 with grilled onions. I've been up all night really sick and not being able to eat or sleep. I will not be going back to in and out again. read more

This in n out is busy just like the others, so we decided to go inside, as that typically goes quicker than the drive through. They served us pretty fast but when my mom tried to ask for more ketchup -- politely, I might add -- the person who had passed by just ignored her and purposely didn't make eye contact with us. I laughed and said rather loudly, "she hella ignored you!" The girl must have heard me then because she begrudgingly turned around with a forced smile and my mom finally was able to ask for some ketchup. read more

Foods delicious but aways a little soggy by the time I make it home, i recommend dinning inside read more

In-N-Out Burger - Double doubles / portion style - Fast Food Near Me - Pittsburg, California

Whenever we go on a roadtrip, in-n-out is a must have for me! First time coming to this location and the service is extremely slow. 20 min wait drive thru with just 5 cars in front, typically faster in other areas. I will say, their food was sooooo fresh!! Probably the freshest I've ever had. The employees working there were really nice as well! read more

In-n-out usually doesn't disappoint and I like coming here because it's consistent and usually always good. This time it was not. I ordered a cheeseburger with grilled onions and animal fries. The burger patty was nearly non existent it was so small and all the produce was floppy and not fresh looking and was missing pickles. The animal fries were awful - it was a congealed ball of potato that was just pure mush and completely inedible. Disappointed to say the least. read more

Line is always super long, but someone comes down the line to take your order. Workers are quick and nice food is always on point!

Review is strictly based on customer service. Came to this location and was greeted by the best smile. Santi was so nice and attentive. Give him a raise and employee of the month. read more

Great service and everyone is polite. I wish they had a menu for people who dont eat beef .

Huge fan/supporter of In-n-Out, but this location never seems to be up to par compared to other locations. Service is not the best due to the constant mistakes to our orders. The pro being that it is never as busy as any other location we have been to. read more

In-N-Out Burger - 12 Flying Dutchman's - Fast Food Near Me - Pittsburg, California

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Please fix the horrible bathroom smell. The second you walk inside, the disgusting smell hits you and ruins your appetite. We were craving in-n-out and once we walked inside we just decided to leave, it smelled too bad. read more

In-N-Out Burger - Fast Food Near Me - Pittsburg, California

This was my 1st time trying In-N-out. I wasn't disappointed. It gives you a portillos feel. The burger and fries were pretty good, so was the shake. The prices were reasonable. The place is good, not great, I'd go there again for a quick meal. read more

In-N-Out Burger - Fast Food Near Me - Pittsburg, California

As much as my husband and I eat in n out I have to say today definitely has been the worst by far. I've sat in line 45 minutes I've had order made wrong I've had rude customer service but never ever have I had hair in my food until today. It's possibly the worst thing that could happen in my opinion. I'm absolutely disgusted by this and after spending 30 bucks each visit I except better. We go typically weekly to this location no matter what but that may change now. I definitely know it's not one of mine as I have red and purple hair which is very easy to spot. You guys have to do better for your customers. read more

In-N-Out Burger - Long hair in my animal fries - Fast Food Near Me - Pittsburg, California

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Just wow. Ok so we love these burgers and fries and service. But I've recently experienced what In-N-Out corporate is like and I am soooo impressed! Their customer service goes above and beyond! I recently went thru the drive thru and noticed my 7-up was not sweet, the syrup part wasn't working and it was all soda. So when I got home I called just to let them know. I wasn't upset but wanted to make it nicer for the next person. I evidently got a corporate person and they personally answered immediately (which is a miracle in of itself!) and when I told them what happened they apologized, said they would let the branch know and asked if they could send me a gift card for my trouble. I said sure, and I was a little dumbfounded. Sure enough, I got 2 gift cards for 2 full meals in the mail along with a signed nice letter thanking me for letting them know and apologizing again. Today they called me to ask if my experience when I used the gift cards was a good one and was there anything else they could do for me. Whaaaaaat!? WOW! Thank YOU In-N-Out for restoring my faith in customer appreciation and service! Other companies should take note and follow in your footsteps! Well done!! read more

In-N-Out Burger - ows two coup cards - Fast Food Near Me - Pittsburg, California

Josiah !! You are just amazing thankyou for making my order so quick today I really appreciate that plus your face is so so charming!! Such good looking person!! you are read more

I've loved In-N-Out Burger for a very long time. All I can say is that the menu and the taste of the burger has not changed. Still very good and has not lost that twang (that special sauce). One thing I learned about this place recently though is that they do not have bacon or out BACON in their burgers, good to know right? If you know In-and Out you would know they have other things they serve that's not on the menu but I can't tell you :). You'll have to find out for your self. So I went through the drive thru and it was pretty fast. Literally in-n-out. Living up to its name. The girl at the window was all smiles which is what we all want to see when at the drive thru. My food came fresh and I could not wait to eat it. This place does not disappoint. Still love it!!! read more

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Awesome place Always have been here whenever I'm craving for a burger. 99% of the time I usually take the drive thru but my few experiences inside the restaurant myself were nice, the staff were nice and the place was clean. The lines for the drive thru can get pretty big, but hey that means good service, am I wrong? The person at the drive thru is always nice and asks first if I want onions. They've also never gotten any orders I wanted wrong which is outstanding based on the amount of customers they get at times. Overall a great place to get a simple burger when it isn't exactly around breakfast/lunch/dinner, otherwise just expect a bit of a wait. read more

Yummy love the food. Easy and fast and fresh. The burger and fries are a bit salty. Yummy love the food. Easy and fast and fresh. The burger and fries are a bit salty. Service is fast as always. read more

Allison was amazing today. She went out of her way to provide the best service I ever had at a restaurant let alone a fast food restaurant. She checked in on people eating, took orders, cleaned on down time, and was super friendly. Also, the food was good as always! read more

I love in and out the stuff are nice good environment Josiah is really nice and armando is really nice

When I was there, the place was hopping with customers. I was picking up take out. As busy as it was, my order came in a reasonable time. The people that I interacted with were helpful, clean cut and very friendly. My experience was great. read more

In-N-Out Burger - Randy with a Striper. - Fast Food Near Me - Pittsburg, California

O.K. Is it just me? I always order extra spread/sauce on my burgers. For the past six months, even with asking for extra spread/sauce, I barely have even the regular amount you would expect. At first, I thought maybe they were just off a couple of times. However, this seems weird. Did some directive go out to reduce the amount of spread used? read more

A must if visiting California, and a staple if you live here. Simple yet immaculate food, friendly and helpful employees, and that classic burger joint vibe that just makes you want to consume more fat and calories than you really should. read more